DataDome Reviews (244)

Reviews

DataDome Reviews (244)

4.7
244 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and effective bot protection, which significantly reduces malicious traffic without impacting legitimate users. The intuitive dashboard and responsive support team enhance the overall experience, making it easy to monitor and manage security. However, some users note that the pricing can be high, especially for smaller businesses.

Pros & Cons

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Daniel D.
DD
Daniel D.
Analista de segurança da informação
Enterprise (> 1000 emp.)
"Easy to implement and maintain, with a user-friendly interface and fast support"
4.5/5
What do you like best about DataDome?

It is a tool that does not require constant interaction, easy to implement and even easier to maintain. There are no performance issues and it has a user-friendly interface. Support is quick when needed. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

We couldn't implement an integration with Splunk and the price could be better, given our context. Review collected by and hosted on G2.com.

Nicholas H.
NH
Nicholas H.
Ecommerce Manager
Mid-Market (51-1000 emp.)
"Worked wonders for us!"
4.5/5
What do you like best about DataDome?

A few years ago were being hit really hard by malicious bots that were slowing down and even crashing our website and ERP system, griding our day to day business to a halt. After evaluating multiple solutions, DataDome stood out due to how quickly they adapt to new threats and their real-time protection. The peace of mind we’ve gained knowing they are constantly monitoring bot traffic has been a huge benefit. I also appreciate that their dashboard gives clear visibility into what’s being blocked and why. Overall, the product has been extremely effective and reliable for us and we remain a customer 4 years on. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The main downside is the cost, it’s definitely on the expensive side, especially for smaller teams and businesses but for us it was worth it. While support is helpful and thorough when they respond, the turnaround time can sometimes take a couple of days though you can escalate. Also, the initial setup required developer involvement, as integration wasn’t as plug-and-play for us. Once it’s up and running, it works well, but the onboarding process could be smoother. Review collected by and hosted on G2.com.

Marie D.
MD
Marie D.
Enterprise (> 1000 emp.)
"Protect Your Site with Responsiveness and Confidence"
5/5
What do you like best about DataDome?

I appreciate the very good responsiveness of the product and support from DataDome. There is also great transparency and a co-construction aspect of the product that allows us to be at ease on a daily basis. Thanks to DataDome, I know that we are protected and that, in case of a problem, they are ready to help us quickly. They accompany us in our daily life, which makes our experience more secure. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

ras Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Bot Protection and Seamless Integration"
5/5
What do you like best about DataDome?

Datadome does a great job protecting us against bot scraping and L7 DDOS. So far we had a great overall experience. Integration in our system went smooth. Protection could then be activated selectively for our different endpoint groups. Configuration and traffic inspection is very simple thx to Datadome's dashboard. Last but not least Datadome Support engineers are always available and ready to help. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Integration requires more effort than for typical DDoS protection services as traffic filtering is happening using our infra. However this is compensated by a competitive pricing. Review collected by and hosted on G2.com.

Kilian C.
KC
Kilian C.
Analyse sécurité
Enterprise (> 1000 emp.)
"DataDome: an effective control of bad bot traffic and automated attacks"
5/5
What do you like best about DataDome?

Web traffic from bad bots is increasing exponentially. Using DataDome allows for better control of this traffic and more effectively blocks automated attacks. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

I don't see any pointless aspects to using DataDome. Review collected by and hosted on G2.com.

CM
Chris M.
Head of Security
Mid-Market (51-1000 emp.)
"Reliable Bot Protection Partner for Global Growth and Effortless Scalability with DataDome"
4.5/5
What do you like best about DataDome?

DataDome has been our trusted security partner for over 5 years, and what truly sets them apart is their support team—they genuinely feel like an extension of our engineering team. Their 24/7 SOC support and responsiveness during investigations has been exceptional. The solution is essentially "set it and forget it"—it scales beautifully as we expand into new markets and handles our peak gifting periods (holidays, end of financial year) without any issues. The low false positive rate means our legitimate high-volume B2B customers sending thousands of corporate gifts experience zero friction, which is critical for our business model. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Initial setup required some fine-tuning to optimize for our specific traffic patterns, but the DataDome team was hands-on throughout. That's really the only minor point—overall it's been an excellent partnership. Review collected by and hosted on G2.com.

Julien R.
JR
Julien R.
Head of Security
Mid-Market (51-1000 emp.)
"High Efficiency, Low False Positives, and Excellent Support"
5/5
What do you like best about DataDome?

High technical efficiency, very low false-positive rate, high availability, high technical skills from the TAM and support teams. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

None.... ah of course the solution comes with a price but that's a common issue on SaaS platform ;) Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Effective Traffic Blocking and reCAPTCHA Verification"
4/5
What do you like best about DataDome?

It helps us block unwanted traffic on our site and also provides a reCAPTCHA solution for verifying users. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The UI can be a bit confusing at times, and it’s often hard to find what I’m looking for. Review collected by and hosted on G2.com.

Jean Pierre R.
JR
Jean Pierre R.
Mid-Market (51-1000 emp.)
"Seamless Integration, Real-Time Protection"
5/5
What do you like best about DataDome?

We like that DataDome is able to block fake traffic in real-time, which helps to reduce costs on infrastructure and minimizes noise for our clients. We also appreciate the seamless integration, as it was very easy to integrate within our platform. The real-time impact of blocking unwanted bad traffic is a significant benefit, making my experience with DataDome valuable. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Nothing Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Effective Bot Protection with Opportunities to Improve Account Protect"
4.5/5
What do you like best about DataDome?

What I like most about DataDome Bot Protect is its ability to prevent credential stuffing and database abuse. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The Account Protect feature generates too many false positives, causing some legitimate users to be flagged incorrectly. Review collected by and hosted on G2.com.