DataDome Reviews (244)

Reviews

DataDome Reviews (244)

4.7
244 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and effective bot protection, which significantly reduces malicious traffic without impacting legitimate users. The intuitive dashboard and responsive support team enhance the overall experience, making it easy to monitor and manage security. However, some users note that the pricing can be high, especially for smaller businesses.

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Klaus S.
KS
Klaus S.
CTO
Mid-Market (51-1000 emp.)
"Effective bot management with ease to keep unwanted actors at bay"
5/5
What do you like best about DataDome?

Apollo was looking for a solution which allowed us to manage price scraping by competitors as well as flooding our lead funnel with fake leads. DataDome has solved both of these problems for us and is running without any manual touch or overhead for us. Bot Management is its core competency which it is doing well, while many other players added it as a add on to there full stack security platform - and aggresively sell you on their full stack security platform, which adds a lot of more cost, overhead and complexity. But really Bot Management wasn't their core competency. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Apollo had some integration challenges due to tech choices on our side, but DataDome has been very committed and engaged in overcoming these challenges. They successfully integrated our two platforms. Review collected by and hosted on G2.com.

Duncan W.
DW
Duncan W.
Head of Engineering
Mid-Market (51-1000 emp.)
"Excellent quality product that does what is says in a simple and effective way."
5/5
What do you like best about DataDome?

The core product offering is extremely solid and just gets to work blocking bots in the background without you having to worry about it. Account management and technical support are both extremely good and responsive. Had numerious in-depth technical discussion and also customised the detection algorithms to suit the specific traffic on our site. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The only thing that doesn't wokr that well is if you have extremely high traffic and you only want to pay to protect a subset of that traffic. It can be done but the configuration is complicated and fiddly. Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
CEO
Small-Business (50 or fewer emp.)
"DataDome has been extremely useful"
5/5
What do you like best about DataDome?

DataDome has been super helpful in identifying and blocking bot activity on our site. Without DataDome technology we'd have to build a lot ourselves and this allows us to use our engineering resources on product features and not blocking bot activity! The customer service and technical teams are always very responsive when we have questions which means it very easy for us to use and adapt to our changing needs. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

It isn't cheap but we value the service and are willing to pay for it. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"An easy-to-use but powerful bot protection solution"
4.5/5
What do you like best about DataDome?

Datadome offers strong protection against bots and scripted attacks, with a set-it-and-forget-it approach that optimizes detection rules automaticlaly.

It's also easy to integrate and configure, with official libraries for almost any back-end framework.

The dashboard offers lots of insight into what traffic is hitting your domain, and offers a lot of customizability in terms of protection, including which captcha providers you want to use, custom rulesets, etc.

They also have great customer support; help is readily available from their technical specialists if you run into issues. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Our site receives a lot of irregular traffic, with spikes and troughs in user numbers. However, Datadome doesn't really allow for this type of traffic in their pricing model, relying on a set number of requests/month and then charging overages, rather than offering a more flexible pay-as-you-consume model. Review collected by and hosted on G2.com.

Daniel L.
DL
Daniel L.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Effective Captcha Protection for Client-side bot protections"
4/5
What do you like best about DataDome?

Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Protection against robots"
5/5
What do you like best about DataDome?

What I appreciate most about Datadome is its effectiveness in blocking bot attacks while having few false positives. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The number of endpoints per workspace is somewhat limited. Review collected by and hosted on G2.com.

JT
Joel T.
Information Technology Administrator
Small-Business (50 or fewer emp.)
"Effective and supportive for unique systems"
5/5
What do you like best about DataDome?

We needed scraping protection for our APIs, and Datadome worked with us all the way through to get the security we need. The team at Datadome helped us build a custom integration with their systems, and they are always available when we have issues. They provide a powerful solution to handle malicious traffic that we can manage as we need, or we can contact them where they are happy to manage issues for us. It is a high quality product with a high quality support team. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

DataDome does not have out-of-the-box connectors for Azure Cloud serverless computing services. We needed to build a custom integration. Other than that they consistently address all issues we have and always match or best the competition. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Bot protection that works"
5/5
What do you like best about DataDome?

What I like best about DataDome is its quick integration and deployment; we were able to realise the benefits and savings very quickly in terms of protecting our site from bot traffic, saving cost on bandwidth and also clearing up our analytics by preventing all the noise from bot activity. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Our experience with Datadome has been exceptional. The only thing I would say if I had to was that during deployment, as it's learning, you will need to pay attention to ensure false positives are ironed out; this will be true with most solutions. Review collected by and hosted on G2.com.

Nicolas B.
NB
Nicolas B.
CTO
Mid-Market (51-1000 emp.)
"Excellent anti-bot solution for e-commerce"
5/5
What do you like best about DataDome?

Filters out a large proportion of bots, DDoS attacks and content scrappers. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Careful attention to false positives, but an interface to quickly identify them Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Easy-to-Use Powerful Bot Protection"
5/5
What do you like best about DataDome?

We needed a solution to protect our sites from DDoS attacks and content scrapers. We found DataDome and were able to work with them to quickly and easily integrate their solution into our environment. Their team has always been available and helpful to answer questions! Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Honestly, I cannot think of any downsides. Review collected by and hosted on G2.com.