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Dashworks Reviews & Product Details - Page 6

Dashworks Overview

What is Dashworks?

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Dashworks Details
Product Website
Languages Supported
German, English, French, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Dashworks is the secure AI knowledge assistant designed for enterprises. Featuring an industry-first AI that doesn't rely on data indexing to ensure maximum privacy. Unify all your company apps and knowledge bases to get accurate AI-powered answers. Access it on the web or add

How do you position yourself against your competitors?

Dashworks uses an industry-leading approach to enterprise AI that does not require data indexing to ensure maximum security and privacy.
Our platform is designed for instant setup and seamless integration, enabling teams to quickly leverage powerful search capabilities without the technical overhead of traditional enterprise search solutions.
With its Slack Autoresponder, Dashworks enhances team collaboration in the flow of work, providing relevant answers within Slack channels and reducing disruptions.
Our commitment to affordability and a user-friendly interface ensures that businesses of all sizes can access cutting-edge search technology, making Dashworks not just an alternative but a forward-thinking choice for optimizing workplace efficiency and knowledge management.

https://www.dashworks.ai/blog/privacy-first-enterprise-search-why-dash-ai-ditched-indexing


Seller Details
Seller
Dashworks
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@dashworksai
906 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

Dashworks AI unlocks your company’s internal knowledge. Break down information silos and get accurate answers from all your work applications in seconds.


Prasad K.
PK
Overview Provided by:

Recent Dashworks Reviews

Rutamvar M.
RM
Rutamvar M.Enterprise (> 1000 emp.)
4.5 out of 5
"Dashworks! A super useful assistant"
File searching capability throughout gmail.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Its been very usefull especially to find and retreve any old PRD or SOP files"
Integration with Slack is the best and opttions to select AI or web or Office groups.
Nathan M.
NM
Nathan M.Small-Business (50 or fewer emp.)
4.5 out of 5
"company specific Ai Support"
Very easy to set up and quality answers prior to any training/improving the ai model, its slack integration is amazing
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Dashworks Media

Dashworks Demo - Instant AI answers for work questions
Dashworks provides instant AI-powered answers to work-related questions, streamlining knowledge access across your organization.
Dashworks Demo - Unify your company's knowledge
Dashworks answers are grounded in your company's unique knowledge, ensuring accurate and contextually relevant information.
Dashworks Demo - Draft personalized content using AI
Dashworks can draft personalized content using AI, enhancing productivity by drafting emails, blogs, social media posts, and more.
Answer a few questions to help the Dashworks community
Have you used Dashworks before?
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69 Dashworks Reviews

4.5 out of 5
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69 Dashworks Reviews
4.5 out of 5
69 Dashworks Reviews
4.5 out of 5

Dashworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DashworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Vivek K.
VK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

Best thing I like about Dashworks is how it gathers data around different platforms such as Slack,Gmail, gDocs which makes it really robust. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It can be a little faster and if possible consider getting data from the internet and combining overall results that can help users to mitigate digging further for an issue on google. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It's working as enterprise search engine software that helps me to find internal data faster instead of going through individual person/POCs or individual resources such confluence, gDoc etc. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad that Dashworks is helping you find internal data faster. We'll take your feedback about response speed into account for future improvements!

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

As a mostly remote team, daily communicating - also remotely - with clients, we have a bunch of folders, documents, and important information messaged via Slack channels all across the place. So a part of every day is dedicated to finding 'where is that doc' and 'where is that memo' that you urgently need. A knowledge assistant tool like Dashworks' Dash AI is of great help when you need to get a quick summary of all that dispersed information instead of eternal searching and asking people to reshare the same things again and again. And the integration with project management and calendar parts is also great! Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

You'll basically need to break the habit of doing the manual search or pinging a colleague first, and get used to the new process. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Time-saving and efficiency boost for me and my colleagues, information sharing, and a great aggregator for things saved in various formats across various apps we are using for work every day. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dashworks?

Nice integration of ai with data security in mind. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I do not like when I get some slightly wrong answer. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It helps me with great search capability to get answer from all the file in my drive. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi, thanks for your feedback! We've just increased the file limit to 1 GB (https://web.dashworks.ai/files). Please feel free to give it a try and let us know what you think via the Support button in the app!

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I've been using Dashworks in my support-facing role, and it has simplified the way we access information, making it incredibly easy to find answers right away.

One of the standout features of Dashworks is the seamless access it provides to our company resources. Having everything at our fingertips (rather than searching through various channels) is extremely convenient. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

The only feature I think could be improved is speeding up the generated response time. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

What I appreciate most about Dashworks is its ability to eliminate the need for redundant questions. With the documentation available, I can now avoid bothering colleagues with questions that have already been answered Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks! We're glad it has made accessing company resources more convenient for you. We'll definitely take your feedback about response time into account as we continue to improve the platform.

Catalin E.
CE
Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I like that it helps me reduce the time spent looking for certain documents and links Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

With the conversational update it became a bit more difficult to find things, but maybe it is something i haven't got used to yet. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Time spent in searching for various versions of a document, or diferent files that are spread throughout the multiple apps we are using. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for providing your feedback on Dashworks! We're thrilled to hear that you find it helpful in reducing the time spent searching for documents and links. We appreciate your input on the behavior change required to get used to the conversational AI.

I would like to share some resources that could help you discover how to make the best use of the new AI:

- https://support.dashworks.ai/getting-started/ask-questions

- https://www.youtube.com/playlist?list=PLDSPIBJIg0RHPv97xbiexv_e-LIwvL-kX

If you have any feedback or run into any additional issues, please do not hesitate to reach out to us at support@dashworks.ai.

Angie P.
AP
VP, Strategy and Sales
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

Conversational interface, ability to reference sources, and quickness of responses. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I can't think of anything - maybe that it takes a second to reply? Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

I lead our sales team and I get a lot of questions about our product from the team. Being able to point the team to Dashworks has been super helpful. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi Angie, thanks for sharing your feedback! It's great to hear about your use case and how it's helping reduce the time spent answering internal questions. We hear you on the latency front, we're looking to improve this in the coming weeks.

Verified User in Biotechnology
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

Helps to sort through a lot of documentation, and don't have to ask people Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It takes 2-3 prompts to get to the right document that I'm looking for. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Helping search through the company's documentation and chat histories; it's easy to just look up stuff rather than wait for others to respond Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks. We are glad to hear that the platform is helping you search through documentation and chat histories. We understand your frustration with the prompts, and we are working on improving the product to make it more user-friendly!

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashworks?

It has multiple tabs including company apps, web and AI to determine according to question that we ask. A very good feature i would say Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Nothing as of now. I know it's based on gpt system but can it create diagrams like sequence/class/hld/lld/UML kind. If this could be incorporated that would be very nice. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Summarising, learning and searching for queries which would require time to search on slack Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

It's great to hear that Dashworks is helping you with summarizing, learning, and searching for queries efficiently. We appreciate your feedback!

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

The best part is, it provides references as well. I can just click the reference and see for myself how much of the provided response is true and where its derived from. These references also give some deeper context on the answer provided Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Honestly sometimes Dashworks just isnt trained enough to answer the questions. Sometimes it gives a feel that dashworks wouldn't know a certain answer and I had rather not waste my time. In my opinion this might be due to the lack of proper prompts or that the model is really still very early in the learning Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Mostly in understanding the definitions of jargons defined by product teams. Saves me time instead of asking Product managers and waiting for their reply Review collected by and hosted on G2.com.

Response from Chelsea Cheung of Dashworks

Thanks a ton for your awesome feedback on Dashworks! We're happy you're getting great use out of the references.

Regarding your concerns on accuracy, here are some quick tips to help you optimize your use out of the product. First, make sure Dashworks is plugged into all your apps as this allows the AI to source the most amount of information when attempting to answer a query. Another thing is that the quality of the prompts given to Dashworks can significantly affect the accuracy and relevance of the answers it provides. For that, our team is always happy to hop on a call to provide you with more detailed guidance.

If there's anything specific you'd like assistance with or any further thoughts you'd like to share, our team at support@dashworks.ai is always here for you.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

- Searching for documents that were sent ages ago in my company Slack.

- Asking questions about who is the best person with context on a topic. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

- Sometimes answers incorrectly for basic searches. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It's like having an executive assistant with full context of my company. I ask it to find documents for me, find when was the last time we spoke about something, or who has context on a specific topic. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thanks for your feedback, and we're glad to hear it's helpful to search for docs and messages in Slack!

We've taken note of your feedback about improving response accuracy for basic searches, and are working on improving that aspect.