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Dashworks Reviews & Product Details - Page 5

Dashworks Overview

What is Dashworks?

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Dashworks Details
Product Website
Languages Supported
German, English, French, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Dashworks is the secure AI knowledge assistant designed for enterprises. Featuring an industry-first AI that doesn't rely on data indexing to ensure maximum privacy. Unify all your company apps and knowledge bases to get accurate AI-powered answers. Access it on the web or add

How do you position yourself against your competitors?

Dashworks uses an industry-leading approach to enterprise AI that does not require data indexing to ensure maximum security and privacy.
Our platform is designed for instant setup and seamless integration, enabling teams to quickly leverage powerful search capabilities without the technical overhead of traditional enterprise search solutions.
With its Slack Autoresponder, Dashworks enhances team collaboration in the flow of work, providing relevant answers within Slack channels and reducing disruptions.
Our commitment to affordability and a user-friendly interface ensures that businesses of all sizes can access cutting-edge search technology, making Dashworks not just an alternative but a forward-thinking choice for optimizing workplace efficiency and knowledge management.

https://www.dashworks.ai/blog/privacy-first-enterprise-search-why-dash-ai-ditched-indexing


Seller Details
Seller
Dashworks
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@dashworksai
906 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

Dashworks AI unlocks your company’s internal knowledge. Break down information silos and get accurate answers from all your work applications in seconds.


Prasad K.
PK
Overview Provided by:

Recent Dashworks Reviews

Rutamvar M.
RM
Rutamvar M.Enterprise (> 1000 emp.)
4.5 out of 5
"Dashworks! A super useful assistant"
File searching capability throughout gmail.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Its been very usefull especially to find and retreve any old PRD or SOP files"
Integration with Slack is the best and opttions to select AI or web or Office groups.
Nathan M.
NM
Nathan M.Small-Business (50 or fewer emp.)
4.5 out of 5
"company specific Ai Support"
Very easy to set up and quality answers prior to any training/improving the ai model, its slack integration is amazing
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Dashworks Media

Dashworks Demo - Instant AI answers for work questions
Dashworks provides instant AI-powered answers to work-related questions, streamlining knowledge access across your organization.
Dashworks Demo - Unify your company's knowledge
Dashworks answers are grounded in your company's unique knowledge, ensuring accurate and contextually relevant information.
Dashworks Demo - Draft personalized content using AI
Dashworks can draft personalized content using AI, enhancing productivity by drafting emails, blogs, social media posts, and more.
Answer a few questions to help the Dashworks community
Have you used Dashworks before?
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69 Dashworks Reviews

4.5 out of 5
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69 Dashworks Reviews
4.5 out of 5
69 Dashworks Reviews
4.5 out of 5

Dashworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DashworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Johnny Q.
JQ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

It works as it states it would. You ask it questions where the answer should exist in your organization but you don't know where the answer is. This thing goes through EVERYTHING and finds you an accurate answer. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Could be a little faster and some times you do need to correct the results. But your corrections will be fed back into the model to produce a correct response the following times. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It finds answers to questions we have about our business. Those answers are hard to gather from the billions of documents, jira tickets, emails, and slack messages we're sent. Dashwork pinpoints the exact thing and surfaces it to us. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thanks, Johnny, we appreciate your feedback! We couldn't be more excited to work with the team and continue improving the latency and accuracy of responses.

Adam R.
AR
Head of Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

We have data living in a lot of different places and it's all dependent on whether it's marketing vs product, process vs ideation, etc. etc. Dashworks helps our team find data without needing to spend endless time searching through different systems (which often distracts our team and they give up anyways). Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It's sometimes difficult to understand the impact of implementing a tool like Dashworks. Getting everyone to understand the value took a little time. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It's helping our distributed team stay up to date which was causing a ton of product bug reporting that was just from a lack of distributing the knowledge properly. Review collected by and hosted on G2.com.

Richard L.
RL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I connected the AI tool to slack and it is there when I have a question. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

A little slow at getting the results back.

I am unclear on how I could use it in my everyday and I am not clear on what other features it has part from asking questions. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It has helped when I am not sure about a work question or to find a work document or policy. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi Richard, thanks for sharing your feedback. Glad to hear you found it helpful when trying to find docs.

Appreciate your input on the latency - we're actively working to improve this and you should see faster responses over the coming weeks.

I wanted to share a couple of resources to help you identify more use cases for Dashworks in your every day:

- https://www.youtube.com/playlist?list=PLDSPIBJIg0RHPv97xbiexv_e-LIwvL-kX

- https://support.dashworks.ai/getting-started/ask-questions

Please feel free to reach out to us at support@dashworks.ai if you've any further questions or feedback!

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

Dashworks is easy to use. It does it great job helping you find documents you can't remember where they live. It also does a good job at finding facts. It helps find sources of truth, and old conversations to draw insights. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Dashworks struggles to turn the sources it finds into insights that can be applied to work. It is getting better, but needs to be able to draw useful inisghts with the information it find. Needs to be have an options where the AI only and Apps sections are combined. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It is helping me find the right information to complete work faster. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks! We're glad to hear that it's helping you find info at work. We appreciate the feedback to draw valuable insights from the retrieved docs and to combine AI only and Apps mode.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I like that it's so easy to ask a question and get all the information I need to get the answer quickly. Before, I would spend time searching across our internal resources to figure out where the answer could be, and now it takes a matter of seconds to gather all the relevant details. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Sometimes I have to re-ask the question if I was too vague or didn't include the necessary specifics in my first attempt. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Working in a client facing role, Dashworks is saving me a ton of time in finding the information I need for my clients quickly. Before, I would have to spend time searching for the answer in slack, notion, etc. OR asking the question again internally and waiting for a reply. Getting the information I need quickly and accurately has been a huge time saver. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your positive experience with Dashworks! We are thrilled to hear that it is saving you time and helping you to gather all the relevant details quickly. We appreciate your feedback regarding the need to re-ask questions and are working on making it more intuitive.

Scott S.
SS
Attorney
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I love that dashworks slack interface. I live in slack and so the ability to easily query the tool without having to navigate away to another interface is really important to me. We're a writing and documentation heavy culture. So much information lives in Notion. However the Notion search functionality is lacking. So the ability to easily query Dashworks in normal language has been crucial for my role. Particularly during the onboarding period (i'm a new employee). 9 times out of 10 I can get an answer to my question without having to bother another employee. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Nothing so far. I'm still learning the functionality. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

Dashworks helps me find answers quickly to questions I have about company process. It saves me a ton of time that I would otherwise spend pouring over Notion docs or other documentation information. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks! We're glad to hear that it's been helpful to you during your onboarding. Please feel free to share feedback or suggestions to improve the product if they come up at support@dashworks.ai.

Kenneth W.
KW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

I like how it searches through my teams Dev tools to find and supporting documents Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It doesnt understand when Im under pressure and my spelling is a miss Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

When I struggle with confiruation or setup issues it will source out docs from any of our integrated platforms and return support documents. If there is nothing internal it will also source external Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi Kenneth, thanks for your feedback! Please feel free to share any additional requests or suggestions on how we can improve the product at support@dashworks.ai.

Thiago P.
TP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

It allows me to learn any info available in our company's documents in a heartbeat. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Not really a dislike, but a small suggestion of improvement. I didn't notice that I needed to manually do a process on their website to add the documents needed for search. I thought the company setup would add them for everyone. That way, it took me a while to realize that I was trying to use it without any real info. This could be warned by the tool itself when trying to use without documents. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It allows me to access company info quickly. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad Dashworks is helping you access company info quickly. Thank you for your feedback about the process to connect data sources, we will take this into consideration for future improvements.

Marianna K.
MK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dashworks?

Dashworks provides a comprehensive search functionality, allowing us to search various data sources, including documents, databases, emails, and other repositories. It helps to get a quick answer based on our internal knowledge, which might be buried deep in the docs and corporate spreadsheets. It really fastens what we do and I love the possibility of customizations for every team member. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

There are no notable findings to report so far - I'm still in the process of familiarizing myself with all the features. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

With multiple projects on our plate, it's easy to lose sight of important details. But thanks to this tool, our project management capabilities are significantly enhanced. Helps us stay on top of every project, every time. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dashworks?

The generative AI and find in the App are the best features. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Finding in the App takes a lot of time. It will be better if we have generative AI that generates images. Review collected by and hosted on G2.com.

What problems is Dashworks solving and how is that benefiting you?

It helps in solving some doc work like summarising and creating in a very short time. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi, we're glad to hear it's helping you with summarization and creative tasks. We're actively working on improving latency, and have noted your request on image generation! Thanks for the feedback.