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Dashly Reviews & Product Details - Page 6

Dashly Overview

What is Dashly?

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels.

Dashly Details
Discussions
Dashly Community
Languages Supported
English
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Product Description

Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.


Seller Details
Seller
Dashly
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@dashly
46 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

Mary P.
MP
Overview Provided by:
CEO and Founder of Dashly. Making the communication between Companies and Customers easy and seamless, like everyday human-to-human interactions.

Recent Dashly Reviews

Artem T.
AT
Artem T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tool for multichannel processing of user requests"
It's very convenient to respond from one interface rather than multiple interfaces, especially when there is a large stream of user requests
Sabina V.
SV
Sabina V.Small-Business (50 or fewer emp.)
5.0 out of 5
"A chatbot for automatically answering simple questions from users about your site"
The speed. It was very quick to get a bot up and running to automatically reply to users on my site.
Anastasiya D.
AD
Anastasiya D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Good platform"
User-friendly and intuitive interface, easy to start and use, easy integrations
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
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Dashly Media

Dashly Demo - Dashly is a conversational marketing platform that helps communicate with leads via chatbots, pop-ups, email campaigns, live chat, and socials.
Dashly helps raise conversion rates through communication. Lack of engagement, customer interactions, and website conversion — this is when Dashly comes and saves the day. 30% of site visitors who engage in a conversation make a purchase, while only 3% of those who don’t interact with the t...
Dashly Demo - Chatbot
Collect and qualify leads, book meetings, route conversations to agents, streamline the sales — all with chatbot service
Dashly Demo - Live chat
Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks
Dashly Demo - Pop-ups builder
Capture and qualify leads, deliver the value. Super custom pop-ups for your website visitors
Dashly Demo - eCRM
All the data is in a Lead card. Use it to communicate, sell, support and build strong relationships with every customer
Dashly Demo - Dashly for IOS and Android
Get instant access to all user data and automation tools from one place
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Have you used Dashly before?
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67 Dashly Reviews

4.7 out of 5
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67 Dashly Reviews
4.7 out of 5
67 Dashly Reviews
4.7 out of 5

Dashly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DashlyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Chris B.
CB
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashly?

Dashly is very easy to setup and use. Also - if you get stuck anywhere they have a fantastic how to section and also operators to answer your question live or via email. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Haven't found anything that I don't like yet at this time. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Helping to respond to potential clients with quick information or links to FAQ, price sheet request, and so forth. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dashly?

Easy to install on my site. The support team is good, helped with several things I stumbled on. We launched chatbots and pop-ups quickly. Ready-to-use templates are good for a quick start. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Some of the material in the knowledge base is out of date. But support covers this more than enough. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

1. Increase the conversion rate of the site into qualified leads. And pass them on to sales.

2. Collect all customer dialogues in one window and improve support. We now respond 3 times faster and don't lose dialogs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashly?

It was super easy to launch popups and set up a chatbot. I also liked that the history of on-site user behavior is stored in the system to help make more personalized offers. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

A few times, I had to wait for an answer from the support for several hours as their shifts cover 15 hours/day. But in most cases, I can find answers to questions in their knowledge base. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

With their help, we wanted to increase the number of registrations in the service without buying additional traffic. And it worked: communications via popups and emailing helped us increase the number of registrations by 17% per month. Review collected by and hosted on G2.com.

Louis N.
LN
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashly?

Very easy to set up and get operational. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

All aspects of the platform are separated out into their own cost Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Interacting with web visitors and customer support Review collected by and hosted on G2.com.

Maxim P.
MP
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashly?

It's familiar to our users and the team members like it. Fair price Review collected by and hosted on G2.com.

What do you dislike about Dashly?

We don't have bad experience with the platform. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Connecting support and users in easy seamless way. Growth of conversion ratio of a website Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dashly?

We've been looking for ways to improve our online business by generating more leads and automating our sales funnel - and thankfully we found Dashly! It's a great marketing tool that brings all the conversations from different channels together and stores that user data and chat history in one place - live chat, emails, messengers and social media interactions - all there! It comes with a pop-ups builder, triggered campaigns, lead database and more which allows you to reach out to your users easily. Would highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Dashly doesn't have 24hr support but they still reply pretty fast to my inquiries. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

See above :) Review collected by and hosted on G2.com.

KOMAL K T.
KT
Sales Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dashly?

Because of Dashly live chat and mailing system, I can build rapport with my clients and increase my profit Review collected by and hosted on G2.com.

What do you dislike about Dashly?

NA nothing to dislike, every thing is up to the mark Review collected by and hosted on G2.com.

Recommendations to others considering Dashly:

You should try Dashly for your business and definitely you will see the change. You will get more customers and increase your profits Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

They are very active with online groups which helps me to get good customer service. I can easily chat with my customers and resolve their issues Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dashly?

I love the ease of use in communicating with clients with the live chat. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

The note boxes can be a bit finicky. Other than that, no complaints! Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

I can easily communicate with clients in an informal way instead of having to send a formal email or call. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dashly?

One central hub where I can chat with facebook users and website visitors. We can save side notes and inter chat with team on clients chat window without the client reading chat notes within the team. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Can't edit chats after submission on facebook threads only. Would like to have a bit more freedom with the note boxes. Review collected by and hosted on G2.com.

Recommendations to others considering Dashly:

OVer the past 2 years we've used several other chat bot options and Dashly is by far the best bang for your buck, hands down. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

We primarily use it to support clients and their issues with our software, including other tech issues they may encounter. We essentially use it as our support ticketing system as it directly connects with our facebook page, website and email. Review collected by and hosted on G2.com.

Dmitry C.
DC
Chief Marketing Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dashly?

No code required. I could fire triggered pop-ups after a particular event or on a special page without waiting for the development team for years to map new events. Dashly has its own event mapping tool. That saves a lot of time and help to start experiments on my own. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

It is not a con of Dashly. It is more about our specific way of development website to improve SEO. We had our website as a one-page application. Initially Dashly cold does not track the page visiting events, but Dashly customer support team provided a line of code to start tracking this. It is a win and I like it. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

We had Intercom before, but Dashly does the same things easier (no code) and more affordable. During the demo call, I pointed out that Dashly will be useful to test the lead capturing pop-ups for new visitors from paid ads. I had to wait for years for my dev team to map new events in Intercom. To sum up, these are the benefits:

No code skills required to start

All-in-one plan allows you to use only one product to collect the leads and then nurture them.

Affordable price. In intercom, we use only chat for more than $100. Here we have the whole set of features.

The sales team confirmed Dashly. Live chat works well. Chat assignment with notes makes the teamwork better.

As a result, we collected 2x more leads in the past 2 months. Dashly has launched chatbot not long ago. It is a good addition to our lead capturing scenario. Review collected by and hosted on G2.com.