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67 Dashly Reviews
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The most important Dashly feature for me is the ability to use my own brand. The emails come from my own domain, there is no Dashly branding.
The best Dashly feature in my opinion is the ability to view all messages in one location and know all the necessary details about each lead. You can then follow up with each lead via email and they can see a history of their interaction/messages when they visit the website again.
Having a great-looking website is not enough, you'll need something like Dashly to perform that necessary little push to get website visitors to engage.
Dashly is very easy to use. They have an easy to understand articles and videos explaining how to use the features. I have used some other apps similar to Dashly in the past and felt that a technical background was needed to fully make use of each feature being offered, but Dashly is so user-friendly. Review collected by and hosted on G2.com.
I wish there was an ability to use multiple email domains. The chatbots can be used on multiple websites but I think we are only allowed to use one email domain when sending a copy of the conversation to a lead. Review collected by and hosted on G2.com.
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A great feature of Dashly is its ability to track customer interactions and provide detailed analytics. This allows businesses to gain insights into their customers' behavior and preferences, enabling them to make informed decisions about their marketing and customer communication strategies. With Dashly's analytics, businesses can track metrics such as chat response times, conversion rates, and customer satisfaction scores, which can be used to improve their overall customer experience. Review collected by and hosted on G2.com.
Its automation and customization features make it an excellent choice for businesses of all sizes, and its detailed analytics provide valuable insights into customer behavior. With Dashly, businesses can streamline their customer communication and provide a seamless experience for their customers. Review collected by and hosted on G2.com.
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In Dashly, I can record a person before they have left any data and track and push each one to a sale. I can set up end-to-end integrations, gradual data enrichment, and automation. Everything that costs a lot is available to everyone on an affordable subscription.
Dashly already paid for itself in the first month, when it received 20% more target appointments than the previous month. Review collected by and hosted on G2.com.
The disadvantages can be distinguished as email editor (but it seems to be treated by a new email builder). Review collected by and hosted on G2.com.
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I love that Dashly has all the tools I need in one roof. I can use Live Chat, Chatbot, Knowledge base, Unified inbox for all communication channels.
I also like that Dashly has a neat UI. While having many features, the UI is very clean and it makes it super easy for me to just navigate around.
The UX is also quite good. It takes me step by step toward the goal. For example, the Chatbot has a Typeform form to give me available options for each step to create the chat bot. It is easy and convenient for the first step. Then Dashly presented a full "picture" of the chatbot that I can create.
I think the integrations can also be a plus for Dashly. They have native integrations with all popular communication channels, including Messenger, Viber, Instagram, Whatsapp, Telegram etc. Review collected by and hosted on G2.com.
While integrations to all popular channels are available, I would expect to have more native integrations, for example to more CRM / e-mail automation platforms. There seem to be available integration for that type but with limited information.
I also hope that there will be more available templates, for example for the chatbot. That would make Dashly even more helpful. Review collected by and hosted on G2.com.
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Everything is very well integrated into one tool. We used to have a live chat tool, ticketing tool, knowledgebase tool, onboarding tool, etc. and now we do it all in one place. Collaboration with team members is super easy too so my staff loves it. We use the API to integrate with our SaaS tool, so it feels like it was built just for our needs, love it. Review collected by and hosted on G2.com.
There have been times when we need help, and while their staff is extremely helpful, there are chunks of time when their staff isn't on duty because it is off hours for them. We are in USA, so our hours don't sync up as well as we would like. We've learned to work around their hours though. Review collected by and hosted on G2.com.
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Dashly helps our company to link up with customers quickly and easily via live chat, and it's been a fantastic tool. Setting it up was a breeze, and the interface is user-friendly, making it easy for our team to provide personalized support and exceptional customer service. What's more, the chat platform has an impressive set of features, including automated messaging, segmentation, and analytics. All in all, we believe that Dashly is an exceptional product that delivers excellent value for the investment. Review collected by and hosted on G2.com.
In my experience, I have not come across any downsides when using this software. It is incredibly easy to access and use, making it a seamless process from start to finish. Review collected by and hosted on G2.com.
Dashly keeps track of all conversations in one place. It makes it easier for the team to work on tasks together. I can see the performance of our marketing activities in real time.
Dashly is a way to get more leads and make more sales. It's a solution that enables you to track and engage your visitors directly on your website, Facebook, and other social media. It's a great way to get leads and engage with them right on your website.
We've been looking for a good customer support platform and one that can help us manage our social media accounts. we've tried it out and we're very pleased with the results. it's good to see that they have a good support team. So far, so good. Review collected by and hosted on G2.com.
Dashly's branding all over the software... Review collected by and hosted on G2.com.
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Dashly has so many features, and functionalities, all in a single tool. You can live chat, collect leads, add triggers, and run campaigns all from a single tool. This could be very useful as well as time saving. Review collected by and hosted on G2.com.
Well the add-ons. Even after purchasing the packages, you need to get the add-ons as well to make it complete. These should already be included in the package. Review collected by and hosted on G2.com.
As a small business owner, I sought a marketing automation tool to help me save time and streamline my marketing efforts. That's when I discovered Dashly.io, and I have been using it for several months now with excellent results.
What I love about Dashly.io is how versatile it is. The platform offers a wide range of features that make it easy to create and manage email campaigns, track user behavior, and engage with customers. The automation features are compelling, allowing me to set up complex workflows and sequences of emails that have helped me improve my conversion rates.
I also appreciate how user-friendly Dashly.io is. The platform's intuitive user interface makes navigating and accessing all the features easy, and the customer support team has been very responsive and helpful.
Another feature that sets Dashly.io apart is its ability to integrate seamlessly with other tools and platforms. The platform integrates with popular tools such as Google Analytics, Slack, and Salesforce, making sharing data easy and streamlining my workflow. Review collected by and hosted on G2.com.
While Dashly.io offers an impressive range of features, some users may initially find the platform's user interface a bit overwhelming. With so many options available, learning how to navigate and use everything effectively can take some time. However, once you become familiar with the platform's layout and features, it becomes much easier to use and highly intuitive. Review collected by and hosted on G2.com.
I'm not a software/web guy by trade I am in fact, a self-employed landscaper. This has been one of the easiest web tools I've ever used! Having so many included features meant less need for 3rd party integrations which was one of the greatest headaches I suffered trying to figure out all this web stuff. Not to mention when integration is needed it's fairly easy to do.
I highly recommend this product to any of the 1-2 man operations out there! Review collected by and hosted on G2.com.
I have not yet run into any issues with Dashly. Review collected by and hosted on G2.com.