Cyclr Reviews & Product Details - Page 6

Ease of use, comprehensiveness, Ability to switch between simple and advanced views to build a logical integration with clear flows. This is such a comprehensive suite of offerings it's hard to fathom why this doesn't have a broader market share. It is so easy to use and ensure that our customers have a clear and simple "set it and forget it" experience. The fact that you can request additional APIs for integration and that they are turned out for usage in a very rapid turnaround only adds to the value these guys provide.

They have also just added a forum for customer discussions regarding solutions, upcoming features and the like. All in all, a comprehensive solution. Review collected by and hosted on G2.com.

Sometimes a little tricky to understand which of the internal API functions you might need. This however is frequently cleared up by their support team who are excellent. Other than that there's precious little to make a negative impression on my experiences, as everything you might want or need is held within the platform (including help) Review collected by and hosted on G2.com.

Cyclr provides in-depth documentation that has helped us build unique integrations. Review collected by and hosted on G2.com.

I wish Cyclr had support in the US. The downside is the available windows to meet with support and they are typically too early for our team to take on. Review collected by and hosted on G2.com.

* The ability to whitelabel and self-host the platform

* Many connectors

* Great customer support Review collected by and hosted on G2.com.

* There is some learning curve to learn how to use the product well. That said, I think it is true for any iPaaS solution.

* The platform is less mature than the big players, but they are making good progress. Review collected by and hosted on G2.com.

Cyclr is really easy to use, with drag and drop functionality. Review collected by and hosted on G2.com.

Nothing negative in our use so far. even with our most complicated integrations we've found a simple solution within Cyclr Review collected by and hosted on G2.com.

- Good range of connectors

- Minimal code required to build integrations

- Simple and easy to use UI to set up processes

- Helpful and responsive customer support Review collected by and hosted on G2.com.

- Transaction logs could be easier to use

- Pricing structure not optimal for users with multiple connectors, but low task usage Review collected by and hosted on G2.com.

- Quick to set up complex tasks

- Ability to use templates in order to duplicate previous integrations, increasing the speed in completing the integration

- Creating of workflows is great and the drag and drop is brilliant

- Allows us to use variables in workflows which is very useful

- Flexible and allows the user to add "Advanced script" in each connector which makes them even more flexible.

- The support team is great over email and have been fantastic at responding in a timely manner and are educational in their responses Review collected by and hosted on G2.com.

- It's difficult monitoring the setups. If something breaks we are not being alerted

- No direct access to the system sending the requests so we have to ask for help in case of issues

- The reporting or viewing of the transaction data could be improved. There is a search but having filters and a view being able to see all of the data in rows rather than having to click into a transaction would be beneficial

- Option to export data from transaction flows in one click to XSL or spreadsheet would be great

- We often have issues linking to flows from external links and they don't often work. We end up having to log in and search for the account

- A live chat would be helpful - the guys on email are great but sometimes when you’re in the middle of a flow being able to quickly ask a live chat person would be beneficial

- Being able to have multiple workflows open at the same time and work on them seems to be buggy and you have to re log in to them in order to continue the work Review collected by and hosted on G2.com.

Drag and drop API interface

Customizable API calls

Extreme detail of the solution

2-way nature vs that of others

The support received has been amazing

Availability of connectors (this is the most important) Review collected by and hosted on G2.com.

Support is not 24/7 -- difficult for a US-based company Review collected by and hosted on G2.com.

We use Cyclr with our Student Information System (RIO Education). It is great to be able to have confidence that we can integrate to anything that has an API. If the connector does not exist, the team at Cyclr can get it created in weeks, not months. With the growing list of connectors, this really is a great platform. The team at Cyclr are also incredible to work with. We are based in Australia, right out of their timezone, but they are always available for a call, and super responsive when we have questions. Review collected by and hosted on G2.com.

Some of the steps to do advanced logic in the integrations can get a little technical. Review collected by and hosted on G2.com.

The product is feature rich and one of the best value offerings we've found AND the customer service is by far the best part of this product. The Cyclr team is one of the most professional and responsive teams I've ever worked with. They worked extensively with us on our initial implementation. Training was phenomenal and suggestions regarding the product were taken very seriously (and often acted on). Review collected by and hosted on G2.com.

No complaints at this time. Our experience has been almost entirely positive. The product strikes a balance between powerful configuration and intuitive interface. The intuitive interface pushes most of the heavy lifting to custom javascript which requires a bit more coding experience for advanced integrations, but this is my only negative comment and I think it's actually very necessary. I can't come up with a better alternative. Review collected by and hosted on G2.com.