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CustomGuide Reviews & Product Details

CustomGuide Overview

What is CustomGuide?

CustomGuide is an all-in-one training solution that includes: 📚 Customizable Courses Make ready-made training yours with over 300 courses. ❓ Skill Assessments Measure existing knowledge, learning & growth. 🤖 AI Course Builder Create stunning courses in minutes. Like Articulate Rise - but better! 🖥️ LMS A friendly learning platform users love.

CustomGuide Details
Languages Supported
English, Spanish
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Product Description

Thousands of companies rely on CustomGuide to measure and improve the essential business skills of their users.


Seller Details
Year Founded
1999
HQ Location
Plymouth, US
Twitter
@CustomGuide
263 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

CustomGuide, Inc. is a leading provider of online training solutions, specializing in software training and e-learning resources. Their platform offers interactive courses and tutorials across various applications, including Microsoft Office, Google Workspace, and other popular software tools. CustomGuide aims to enhance workplace productivity through comprehensive learning tools that cater to individual and organizational needs. For more information, visit their website at https://www.customguide.com.


Jon H.
JH
Overview Provided by:
CEO & Founder of CustomGuide

Recent CustomGuide Reviews

Alexandra  R.
AR
Alexandra R.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Reliable and Effective Training Solution"
CustomGuide has been phenomenal, and everything works smoothly without any issues. The platform is well-designed, and we love the wide variety of c...
Carla Angela N.
CN
Carla Angela N.Small-Business (50 or fewer emp.)
5.0 out of 5
"CustomGuide is truly an all-in-one training solution!"
Everything you need for training is in one place, and the campaign builder is a standout feature. It’s simple yet incredibly effective, making it e...
James D.
JD
James D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Our experience with CustomGuide has been exceptional. Simple, easy-to-use, and effective!"
The course library, course builder, and LMS are superb. We appreciate how we can track progress, evaluate performance, and brand their resources wi...
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CustomGuide Media

CustomGuide Demo - Pre-Assessment
Pre-Assessment: Measure existing skills with real-world simulations.
CustomGuide Demo - Interactive Tutorials
Interactive Tutorials: Short, hands-on lessons.
CustomGuide Demo - Post-Assessments
Post-Assessments: Verify learning & new skills.
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Have you used CustomGuide before?
Yes

71 CustomGuide Reviews

4.9 out of 5
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71 CustomGuide Reviews
4.9 out of 5
71 CustomGuide Reviews
4.9 out of 5

CustomGuide Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CustomGuideQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Alexandra  R.
AR
Administrative Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

CustomGuide has been phenomenal, and everything works smoothly without any issues. The platform is well-designed, and we love the wide variety of courses. I also appreciate how they keep improving the website, making it even more user-friendly and visually appealing. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

We have no complaints—it’s a great product. The new help guides are always available and provide clear, step-by-step assistance whenever needed. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

We use CustomGuide as a learning library to build new skills, refresh our knowledge, and train for different job roles. It’s the best platform we’ve used, and I highly recommend it to anyone looking for an easy-to-use and effective training solution. Review collected by and hosted on G2.com.

Carla Angela N.
CN
Quality Assurance Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

Everything you need for training is in one place, and the campaign builder is a standout feature. It’s simple yet incredibly effective, making it easy to create and manage training plans in no time! Plus, their new help widget is super handy and makes support even better! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None at all. We’ve been using CustomGuide for years, and it’s been an excellent tool we continue to rely on and love! Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

Having an LMS, a variety of courses, and a course builder all in one place is truly exceptional. It helps our team pick up the right skills quickly and efficiently, making it an essential part of our training process. Review collected by and hosted on G2.com.

Gianina Izabelle d.
GD
Account Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about CustomGuide?

As a trainer overseeing courses for all employees on my team, I've noticed that my team is more motivated through the interactive learning that CustomGuide offers. I can easily see how everyone is doing with the reports. Plus, the Cheat Sheets are great for quick reviews, and I love that we can put our company logo on them. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I have not found anything I dislike about CustomGuide. I appreciate how reliable its courses are and its user-friendly interface. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide has made our training process a lot smoother. They offer a variety of courses that are immediately useful for our team and also give me great ideas on how to structure our own training sessions. Setting everything up was simple, which made it easy for me to focus on training right away. Review collected by and hosted on G2.com.

James D.
JD
Full Stack Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

The course library, course builder, and LMS are superb. We appreciate how we can track progress, evaluate performance, and brand their resources with our own logo, making it a complete training solution. They go above and beyond in everything they do! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I haven’t had any major issues. The platform runs smoothly, and the support team is always helpful and responsive. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide is an extraordinary company in every way, operating an LMS unlike any other platform. We’ve used CustomGuide to provide training courses to all our IT specialists, track their development and learning, and get accurate reports on course progress. Review collected by and hosted on G2.com.

Christian Donne S.
CS
Google Ads PPC Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

So many things! They make it easy to create courses, track my team’s progress, and monitor learning improvements through downloadable reports. The platform’s features, like assessments and certificates, also help make learning more engaging for my team. We’re excited to see more courses in the future—thanks, CustomGuide! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Everything works great! I look forward to seeing CustomGuide add even more courses in the future. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide solves our company’s challenge of bringing all our training tools into one place, streamlining our process and supporting our goals. It makes it easy for our team to build skills and gain the confidence needed to succeed in our roles. Review collected by and hosted on G2.com.

Julius Albert B.
JB
Operations Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about CustomGuide?

I've been using CustomGuide for my training sessions, and they really stand out from other platforms I've tried. The courses are neatly organized by topic, complete with practical assessments and helpful practice files. This setup makes it super easy for my team to find what they need and apply their learning effectively. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

There’s nothing to complain about. The platform is very user-friendly, which means less time figuring out how to use it and more time learning. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide simplifies learning for us. Its intuitive setup means we can spend more time learning and less figuring things out. With a variety of courses available, it's easy to keep my team’s skills fresh and relevant. It’s a real game-changer for our training efforts. Review collected by and hosted on G2.com.

Trisha Anjanette B.
TB
Freelance Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

CustomGuide makes it simple to create courses and share them with our team whenever we want, keeping content accessible and engaging. The admin tools are great—you can easily manage users and track everyone’s progress. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I like everything about CustomGuide. They continuously update and improve their site, ensuring everything works smoothly for everyone. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide makes it easy to set up training programs for our team anytime, anywhere. It keeps everyone up-to-date on key topics like compliance, safety, and cybersecurity, while giving us clear insights into each team member’s progress. Review collected by and hosted on G2.com.

Julianne Victoria M.
JM
Sales Executive/Trainer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about CustomGuide?

I'm impressed with CustomGuide's learning mode! It focuses on ensuring the learner effectively absorbs the knowledge being taught. Plus, there's a wide variety of courses to choose from. The new cheat sheets are also incredibly handy—they provide quick tips that our team can immediately apply. Very User Friendly! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

For now, I haven't found anything that I don't like. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide is a tool that helps us ensure everyone gets the right training and development and stays up-to-date. This means our team is always ready and confident in their work, which makes us efficient and more productive. Review collected by and hosted on G2.com.

Lucien Epifanio III D.
LD
Assistant Digital Business Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

We appreciate the variety of courses available, which have been a huge help to us, including OSHA compliance, safety awareness, HIPAA, and more. The customizable cheat sheets are incredibly useful and become even more personalized with our company logo. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I can't think of anything to dislike. Every feature that CustomGuide offers is important and valuable to us. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

Before CustomGuide, ensuring consistent training and meeting industry compliance standards was a challenge. Now, with CustomGuide’s courses and LMS, we're not only compliant but also more confident that our team is well-prepared and knowledgeable. Review collected by and hosted on G2.com.

Almarie E.
AE
Part-Time College Instructor - College of Business and Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CustomGuide?

CustomGuide is a great tool for teaching in higher education. They allow me to track student progress efficiently and provide personalized support based on individual performance. This has made it easier to integrate the platform into my curriculum and address diverse student needs effectively. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

There’s nothing to dislike about CustomGuide Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide helps me manage and support a large number of students. Before using it, I had trouble identifying which students needed extra help with difficult topics. Now, I can quickly see who’s struggling and provide the right resources to help them improve. This has made my teaching more effective, boosted student engagement, and improved their overall performance. Review collected by and hosted on G2.com.