Best Software for 2025 is now live!

Top 10 Customerly Alternatives & Competitors

(35)4.4 out of 5

Customerly is not the only option for Live Chat Software. Explore other competing options and alternatives. Live Chat Software is a widely used technology, and many people are seeking powerful, easily administered software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Customerly include customer service and email. The best overall Customerly alternative is Intercom. Other similar apps like Customerly are Tidio, FreshChat, LiveAgent, and Zendesk Support Suite. Customerly alternatives can be found in Live Chat Software but may also be in Help Desk Software or Email Marketing Software.

Best Paid & Free Alternatives to Customerly

Intercom
Tidio
FreshChat
LiveAgent
Zendesk Support Suite
Intuit Mailchimp Email Marketing
Drift
Freshdesk

Top 10 Alternatives to Customerly Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Customerly stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Computer & Network Security, and find the best product for your business.

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Customerly:

Reviewers say compared to Customerly, Intercom is:

Slower to reach roi

More expensive

See all Intercom reviews

Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Customerly:

Reviewers say compared to Customerly, Tidio is:

Slower to reach roi

Easier to set up

Better at support

See all Tidio reviews

Sponsored

Squirro

(8)4.6 out of 5

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Recognized by Gartner as a visionary company.

Visit Website

Reviewers say compared to Customerly, Squirro is:

Better at meeting requirements

Better at support

More usable

Visit Website

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with Customerly:

Reviewers say compared to Customerly, FreshChat is:

Slower to reach roi

Easier to admin

More usable

See all FreshChat reviews

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Customerly:

Reviewers say compared to Customerly, LiveAgent is:

Slower to reach roi

Better at support

Easier to set up

See all LiveAgent reviews

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Customerly:

Reviewers say compared to Customerly, Zendesk Support Suite is:

Slower to reach roi

More expensive

See all Zendesk Support Suite reviews

Intuit Mailchimp Email Marketing

By Mailchimp

(12,699)4.3 out of 5

Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. More than 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue.

Categories in common with Customerly:

Email Marketing

Get a quote

Reviewers say compared to Customerly, Intuit Mailchimp Email Marketing is:

Slower to reach roi

See all Intuit Mailchimp Email Marketing reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Customerly:

Get a quote

Reviewers say compared to Customerly, Drift is:

Slower to reach roi

Better at support

See all Drift reviews

Freshdesk

By Freshworks

(3,501)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Customerly:

Reviewers say compared to Customerly, Freshdesk is:

Slower to reach roi

See all Freshdesk reviews

LiveChat

By Text

(755)4.5 out of 5

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Categories in common with Customerly:

Live Chat

Reviewers say compared to Customerly, LiveChat is:

Slower to reach roi

More usable

Easier to set up

See all LiveChat reviews

#10

Constant Contact

By Constant Contact

(6,534)4.1 out of 5

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

Categories in common with Customerly: