Top 10 Customer Radar Alternatives & Competitors

(4)4.3 out of 5

Explore the best alternatives to Customer Radar for users who need new software features or want to try different solutions. Online Reputation Management Software is a widely used technology, and many people are seeking top rated, high quality software solutions with competitive intelligence, revenue reporting, and social media management. Other important factors to consider when researching alternatives to Customer Radar include reliability and ease of use. The best overall Customer Radar alternative is Salesforce Service Cloud. Other similar apps like Customer Radar are LiveAgent, Swell, Zoho Desk, and Zendesk Support Suite. Customer Radar alternatives can be found in Online Reputation Management Software but may also be in Help Desk Software or Social Media Management Tools.

Best Paid & Free Alternatives to Customer Radar

Salesforce Service Cloud
LiveAgent
Swell
Zoho Desk
Zendesk Support Suite
Freshdesk
Birdeye
SOCi

Top 10 Alternatives to Customer Radar Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Customer Radar stacks up to the competition, check reviews from current & previous users in industries like Automotive, Computer Software, and Food & Beverages, and find the best product for your business.

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Canny

(95)4.6 out of 5

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

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Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Customer Radar:

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LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Customer Radar:

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Swell

By SocialSwell, Inc.

(372)4.5 out of 5

Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

Categories in common with Customer Radar:

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Zoho Desk

By Zoho

(6,205)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Customer Radar:

Complaint Management

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Zendesk Support Suite

By Zendesk

(6,150)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Customer Radar:

Complaint Management

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Freshdesk

By Freshworks

(3,501)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Customer Radar:

Complaint Management

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Birdeye

By Birdeye

(3,148)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with Customer Radar:

Online Reputation Management

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SOCi

By SOCi

(2,800)4.5 out of 5

SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.

Categories in common with Customer Radar:

Online Reputation Management

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HubSpot Service Hub

By HubSpot

(2,501)4.4 out of 5

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

Categories in common with Customer Radar:

Enterprise Feedback Management

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#10

Reputation

By Reputation

(2,340)4.6 out of 5

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Categories in common with Customer Radar: