CrowdRiff Reviews & Product Details

We wouldn't be able to run our Instagram channel without CrowdRiff. First, its machine-learning features make it easy to find compelling content that we know will perform well. After that, the rights-request tool makes quick work of asking permissions to regram. And setting all this up is intuitive. The customer support is superb, and the tool is so easy to use that we end up spending most of our scheduled customer-success-manager videocalls on brainstorming new ways to use CR rather than fixing bugs. Review collected by and hosted on G2.com.

I wish there were a publishing feature so we didn't have to toggle back and forth between CR and Later. Review collected by and hosted on G2.com.

It is easy to use for our team and for our clients. It allow us to keep track of our clients favourites images and learn about their tastes and needs in marketing material.

I love the idea of being able to select the weights and orientation of the photo. Review collected by and hosted on G2.com.

That it can't be entirely branded: the web adress always mentions crowdriff but it is not a big deal Review collected by and hosted on G2.com.

We have been so encouraged by the quality of the content that CrowdRiff curates via Google. In our past experience, the content that was being located was found using sub-par software or services, paired with the fact that every image had to be requested and approved. It has been very helpful that in CrowdRiff we don't have to ask for rights for every image in order to use them on our website in galleries, which have been a HUGE hit and an incredible tool. Most of our images have been met with great interest and excitement and have led to conversations and interest in visiting Holland. Review collected by and hosted on G2.com.

The one thing that I can think of that is not the most helpful thing is that there has to be a separate request, sometimes privately, for high resolution images to our public uploader. If that was something that could be included in the comments section or somehow in the original ask, that would be fantastic. We are going to create a link on our website for the public uploader as well as a link for seeing our media hub, but I know that my colleagues and I would find it helpful for the public uploader to be refined a bit more and have some more options available. We have yet to see any downsides to using Crowdriff. Everything and everyone has been excellent and helpful. Review collected by and hosted on G2.com.

Crowdriff has dramatically reduced the time spent sourcing and compiling images and has given us to access an unlimited source of high-quality images and their producers. The galleries have improved the look and interactive opportunities on our website and allow us to feature fresh content to keep our visitors inspired.

I love that the team listen to our feedback and work consistently to improve the platform and additional tools. Review collected by and hosted on G2.com.

There is nothing to dislike. Crowdriff is a great addition to our content creation and distribution and social media strategies. Review collected by and hosted on G2.com.

Crowdriff allows Travel Salem to categorize, cache and identify image collateral for sharing with clients, social media and writers. The ability to categorize by size, image quality, and tagging is useful as is the ability to identify who "owns" the image. Certain photos can be marked as usable for anything, and other for the rights that have been contracted.

The ability to create photo albums and a link to them is invaluable to our clients. This may be venues looking to market themselves, for bids we are working on selling sports facilities or as visuals for written articles. Our Social Media Coordinator also uses them for UGC content for blogs, websites etc.

Crowdriff is an easy tool that gets used constantly. Review collected by and hosted on G2.com.

The only issues I've had with Crowdriff have been more user focused, I've not had any issues. It is my go to. I create file shares, send the link to folks who need it, label the file so it can been found as well as eventually deleted and it is all easy to find and add to. Review collected by and hosted on G2.com.

There are SO many things I love about CrowdRiff. First, it totally changed the way my coworker and I do social media and our website. It's created and super user-friendly platform that easily sources high-res images that we can repost and use on social, our website, blogs, etc. Once we did the training and entered all our hashtags and locations, it's helped eliminate a ton of wasted time manually searching for images. It's also spruced up our website and given it a totally different vibe with a large UGC influence. I also love that we can easily request rights to images and that CrowdRiff sorts and organizes all that for us. Finally, it's great that we can create albums and galleries. Galleries are perfect for the website and I use albums to organize how I want to post on social. Review collected by and hosted on G2.com.

I just wish there was an app! Sometimes when I'm on the road and don't have access to my laptop, I wish I had an alternative way to grab some quick images. Review collected by and hosted on G2.com.

I love using Crowdriff because it saves me HOURS of time looking for UGC for our tourism account. We couldn't thank Crowdriff more for the benefit this application has had on our digital communications strategy. Crowdriff is a fantastic application to use as storage for your photo database, sharing photos with partners, getting rights to photos and more. We love using CrowdRiff in order to get our eyes on more potential assets to use in our marketing plans. Without CrowdRiff, we would have to spend more time and energy to get the magnitude of images that we do. The customer support team is unparalleled! They have fantastic workers who genuinely care about their clients and want to see them succeed and use their platform in the most effective way. Review collected by and hosted on G2.com.

Sometimes the dashboard can get really full with irrelevant post and photos, but that isn't necessarily Crowdriff's fault. I just wish there was an easier way to block out irrelevant posts or accounts. Another aspect that we don't really like is that it is so dependent on the social media channels' algorithms and rules. In the beginning, there were a lot of inconvenient API changes which weren't ideal, but CrowdRiff definitely kept us in the loop and has continued to try to make up for where they fall short. Review collected by and hosted on G2.com.

The user experience is outstanding. I use the platform on a daily basis because it's so easy and fits well within my daily workflow. Its tools and features are very easy to learn and understand.

The Crowdriff team, beyond providing great customer service, is also consistently innovating and looking for new ways to provide additional features to its users. They're open to feedback and suggestions and have shown themselves willing to truly be interested in implementing new ideas. It's always nice to hear new features they plan to roll out after feedback from loyal users. Review collected by and hosted on G2.com.

I wish there was a more seamless mobile interface. The site isn't entirely responsible and there's not a mobile app that allows you to quickly access assets for use on Instagram, etc. It can be a bit of a challenge to find an asset in the moment and make it through the workflow to publishing. Review collected by and hosted on G2.com.

The ease of searching for activities, location, and seasons. Simple, easy rights request system. The team is incredible - knowledgeable and helpful. Easy to create galleries to use on our website. Tools to narrow the photos to specifics based on location and hashtags. Review collected by and hosted on G2.com.

(Not crowdriffs fault) The limit of Facebook access. Review collected by and hosted on G2.com.

Crowdriff has exceptional customer service, from onboarding to continuing business education calls with our customer success manager. They are leaders in the digital marketing and travel and tourism space, always improving the product for clients. Their customer e-newsletter includes ways to expand our usage of the platform and get the most out of our experience. Review collected by and hosted on G2.com.

The Instagram API rules are outside their limitation, but that can hinder our ability to source UGC. Review collected by and hosted on G2.com.