CRMNEXT Reviews & Product Details

The usability of CRMnext as an operational CRM, which helps in providing a 360 degree view of the Customer. It can also be used as a BPM with the recent upgrades. Review collected by and hosted on G2.com.

Better flexibility in setting up the various workflows and support to be pci DBS compliant Review collected by and hosted on G2.com.

Process and disine very well once we kept lead same is assign to respective departments, very easy to get work done. Review collected by and hosted on G2.com.

Taking maximum bandwidth, sometimes stuck between work or servers slowness Review collected by and hosted on G2.com.

It helps to enter leads in the CRM next without using physical register we can maintain customer data at any point of time and track the customer records. Review collected by and hosted on G2.com.

Technical error occurs sometime and it shows warning popup sometimes due to repeated entry. Review collected by and hosted on G2.com.

Help capture leads from multiple places like websites, marketing campaigns, landing pages and collate them on a single platform Review collected by and hosted on G2.com.

The dashboards and reports can be made more user intuitive, find it hard to automate the daily reports. Review collected by and hosted on G2.com.

CRMnexte is a brilliant tool to help improve customer relationships, automate sales force, manage services and customers in a unique way. An aspect that I can say that what stands out about this platform is the real innovation it offers, since that allows users to work in a timely, fast and effective manner to increase sales efficiency. CRMNEXT has great availability through multiple devices such as computers, tablets, Macs, cell phones and through the cloud. The service is very easy to use and easy to implement which is a great advantage to improve the experience

of the users when operating the service. Review collected by and hosted on G2.com.

A small disadvantage of this service is that sometimes the performance of the CRMNEXT suffers from slowdowns that, despite lasting only a few minutes, generate problems at users when they work, I have talked to support about this problem and it never gives me solid answers or solutions to prevent this from happening which has really been something has caused discomfort. Review collected by and hosted on G2.com.

It's very easy to use and customize, and person with no coding experience can also Implement end to end solution with minimal guidance.

System is 100% customizable and even legacy system integration is a easy module without any coding. Review collected by and hosted on G2.com.

There is still some scope to enhance the system performance and building new features that is more inline with Business needs Review collected by and hosted on G2.com.

Upper management is good and holding good clients even though so big players in market today. Review collected by and hosted on G2.com.

Very big Challenge that I observe of skilled resources to deliver the content seamlessly. Review collected by and hosted on G2.com.

Communication part is handled effectively. Review collected by and hosted on G2.com.

Some times find it hard to navigate between the tabs. Review collected by and hosted on G2.com.

Consolidated view with all modules like Lead Management, Service Management, Activity Management linked with each othe Review collected by and hosted on G2.com.

Product rigidity in some cases and complex configurations. Review collected by and hosted on G2.com.