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Crew Reviews & Product Details

CM
Lead Line Cook
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

The complete team communication it allows. Review collected by and hosted on G2.com.

What do you dislike about Crew?

Didn't find one thing I didn't like. It's a great app. Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Great to keep scheduling in order. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Team communication; gives employees instant access to their schedule in their palm Review collected by and hosted on G2.com.

Crew Overview

What is Crew?

Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how work gets done for frontline teams. Crew better connects organizations through communication, optimizes labor through streamlined scheduling and staffing workflows, and builds culture through public recognition and motivation. Crew helps more than 40,000 organizations create more productive frontline teams. Crew is headquartered in San Francisco, CA. To learn more, visit www.crewapp.com.

Crew Details
Discussions
Crew Community
Languages Supported
Afrikaans, Amharic, Azerbaijani, Bengali, Bosnian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tagalog, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Crew is a free messaging app that combines an intuitive calendar and a fast messaging system into one simple-to-use app.


Seller Details
Seller
Crew
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@crew_app
1,720 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®

Sean O.
SO
Overview Provided by:

Recent Crew Reviews

Tusar kumar S.
TS
Tusar kumar S.Mid-Market (51-1000 emp.)
3.5 out of 5
"Just it is awesome."
company provides seafarers for ships, including roles like captains, engineers, deckhands, and stewards.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Instant messaging made easy"
I like the integrations with SMS and with my cheduled meetings. Makes communications with a small team really easy
Larry M.
LM
Larry M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Use it for multiple groups in a charitable organization setting"
This is the best app yet to keep in touch, brainstorm, schedule, and keep people in a group informed on what's happening and what's next. It not on...
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Crew Media

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53 out of 54 Total Reviews for Crew

4.2 out of 5
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53 out of 54 Total Reviews for Crew
4.2 out of 5
53 out of 54 Total Reviews for Crew
4.2 out of 5

Crew Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CrewQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Tusar kumar S.
TS
Assistant Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Crew?

company provides seafarers for ships, including roles like captains, engineers, deckhands, and stewards. Review collected by and hosted on G2.com.

What do you dislike about Crew?

Irregular Hours ,Inconsistent Work,Low Pay for Entry-Level Roles Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Crew companies help fill temporary or specialized staffing needs, Review collected by and hosted on G2.com.

Larry M.
LM
Adjunct Math Professor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Crew?

This is the best app yet to keep in touch, brainstorm, schedule, and keep people in a group informed on what's happening and what's next. It not only has painless group/individual text messaging capabilities, but you can also record and send voice messages and even videos! I used it to send a short instructional of myself setting up a rather complicated piece of software, and people were able to replicate the algorithm. You can post schedules, schedules of shifts, etc. For the unpaid version, you are limited to 10 ppl per group, for paid is unlimited. Also, for the paid version you may have multiple admins. Also, you can use across multiple platforms: Android, iOS, Windows, and multiple devices per account, in parallel. Review collected by and hosted on G2.com.

What do you dislike about Crew?

The only two things I dislike about crew are the following: If you try to send a message to everybody and you don't already have a conversation that you can reply to, you have to select everybody from the list individually. You cannot choose in bulk. The other very annoying thing for power users like me is that the app is always in portrait mode. It doesn't accommodate landscape mode. Also, there is a meager limit (10 ppl) for the unpaid version. Also, if you archive a thread by mistake, it is hard to recover it (counterintuitive). It doesn't have encription (as far as I know). Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Crew is a great app, and it has a free and a paid version. You can download and use it for several separate groups. Highly recommended! Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Instant group communication, calling unscheduled meetings, informing about emergencies. Also, brainstorming ideas, virtual voting, and virtual meetings. Also, scheduling shifts and keeping everyone informed. Also, training people in how to use software, and even hardware. Also, promoting and encouraging employees for special achievements. We even share jokes. The threads are separate and can be named accordingly so you can keep track of them. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

I like the integrations with SMS and with my cheduled meetings. Makes communications with a small team really easy Review collected by and hosted on G2.com.

What do you dislike about Crew?

Calendar does have ditches from time to time. Sometimes unable to delete certain shirts or move them Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Makes scheduling easier and better communicative for the team Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Crew?

There is very little to like about his app considering it really doesn't work. The best part is the messaging. Review collected by and hosted on G2.com.

What do you dislike about Crew?

This app is worthless. I have been using it for a couple of years, and it had some minor kinks and flaws, but it I was able to get things worked out with a little finesse. Now, it is worthless. Anytime I edit a shift it makes the in and out times the same on all future shifts. When I try to fix the problem it doesn't let me. Have reached out to support with the only reply being that we have escalted it. Meanwhile I am paying $30 month for an app I can't use. Support will not replay to emails and only replies once a day to chat support. Who ever owns this company should be embarrassed! Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Avoid this app at all costs. I would rather use a stone table than continue using this app. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Crew is causing more problems than it solves. Not once have they fixed support issue. Review collected by and hosted on G2.com.

AV
Value
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

It has so many unique features that really bring the organization together. From being able to upload and download files to group txt messages, being able to CALL other representatives without needing a phone number, adding birthdays and schedules - or even tasks for jobs. Its a great tool. Review collected by and hosted on G2.com.

What do you dislike about Crew?

Really wish it had an admin feature that could override personal information in case a Sales Representative isn't tech-savvy or being a little weird. Other than that, it has everything we need to stay alert and up to date. Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Definitely worth the price but if you have more than 20-30 employees consider doing a trial of the PRO version, it offers so much more on top of all the cool free features ((: Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

We use it as our work calendar which avoids confusion and makes sure everyone is linked and on the same page for business meetings. We also put our personal sales calendars on there to know when we have site surveys, installations, final inspections amongst other things and it keeps us organized. Review collected by and hosted on G2.com.

Shalu C.
SC
Marketing Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Crew?

Crew is so good and it's easy to use I can connect with Mukti people at a time and it's like a great achievement when you do lots of work with a great outcome and I really appreciate the team who created this Review collected by and hosted on G2.com.

What do you dislike about Crew?

I don't like about crew is that it's take some steps to install it could be more easy and more efficient to use it's just need little improvement and otherwise it's great Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Yes I would like to say it's time saver and good to use and it's great you can work with a fantastic family it has lot to offer just keep working and it will help you more Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Crew helping me manage multiple task at a time it's like a team doing something for you and it feels amazing and good I love it I work on it it's easy and good Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

Incredibly convenient application to use and keep my whole crew connected as I can send the announcements quickly and effectively. It's totally separate from your actual phone which makes it pretty cool. Review collected by and hosted on G2.com.

What do you dislike about Crew?

Occasionally, the notifications are missed (that's a rare thing, but happened a few times) and that was frustrating. However with time and updates, things are improving at a fast pace with very little complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

I know a few people who left Crew App for their competitors, only to come back. What does that tell you about the software? It's better than the competition, so just start from the best itself. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Participation, Communication and Productivity. The benefit I've realized is that it is almost too good to send out mass announcements to all the workers inside the office. Review collected by and hosted on G2.com.

DB
Assistant Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

The functionality of Crew is so intuitive. Not everyone on our team has the same level of tech-savvy, and it's fantastic to have technology accessible across generations and comfort levels with apps. Being able to reply and create threads is excellent, and the reactions confirm that folks read your message and let you have some fun. Review collected by and hosted on G2.com.

What do you dislike about Crew?

I'm not sure if it's just my device, but I frequently have "phantom notifications" on my Crew app that are not accurate notifications but pop up on my phone nonetheless. It always shows that I have four unread messages, even if I have just left the app. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

We use Crew to work in teams and small groups on projects. It's easy to create smaller sub-chats for deadlines and more specific work and also have a central thread for general chatting and coordination. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crew?

Crew app is one of the best connecting and collaborating apps I have used. It is straightforward to use and is smooth. Creating threads in the chat is very intuitive and easy. Review collected by and hosted on G2.com.

What do you dislike about Crew?

Nothing much, but the app sometimes crashes in the middle of the work. Also, it sometimes shows a few notifications, but when I open the app to check, it disappears. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

Crew helps collaborate in our organization with people and vendors. It is a very easy-to-use app, so people with less technical background find it easy to collaborate well. Review collected by and hosted on G2.com.

Ateeb A.
AA
Amazon FBA Listing & PPC optimization Expert
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crew?

Management task that includes the employee task schedule meeting. document management. Review collected by and hosted on G2.com.

What do you dislike about Crew?

lot of tabs with irrevelant things cause too confusion. Review collected by and hosted on G2.com.

Recommendations to others considering Crew:

Team can improve this software by including the storage upload option with individual account. Review collected by and hosted on G2.com.

What problems is Crew solving and how is that benefiting you?

the documents attachments online website should also link such as google drive. Review collected by and hosted on G2.com.