Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Creditsafe Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Creditsafe Media

Creditsafe Demo - Credit Report Dashboard
Supercharge your business with actionable insights Spot risks early and grow your business with reliable credit risk insights, powered by Creditsafe’s data on over 430 million companies worldwide.
Product Avatar Image

Have you used Creditsafe before?

Answer a few questions to help the Creditsafe community

Creditsafe Reviews (144)

Reviews

Creditsafe Reviews (144)

4.5
144 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and user-friendly interface, which simplifies the process of conducting credit checks and accessing detailed reports. Many appreciate the quick setup and the ability to monitor customer credit effectively, making it a valuable tool for informed decision-making. However, some users note that the search functionality can be challenging, especially for companies with multiple locations.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Mary .
M
Accounting Manager
Small-Business (50 or fewer emp.)
"Early Insight That Enables Smarter Risk Decisions"
What do you like best about Creditsafe?

Creditsafe monitoring feature delivers early insight into customer and vendor financial risk, including identifying bankruptcies well before other notifications. This enables us to proactively support our customers while effectively managing our own risk. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

There is nothing I dislike about Creditsafe Review collected by and hosted on G2.com.

Lora L.
LL
Billing Specialist/Accounting
Translation and Localization
Mid-Market (51-1000 emp.)
"Easy, No Per-Report Fees for Ongoing Credit Monitoring"
What do you like best about Creditsafe?

I like that I can periodically check in on customer's credit and not be charged a "per report" fee from running the credit check update. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I feel like sometimes the information is inaccurate when the company has more than one location or is a larger entity like a freight forwarder because they have international locations as well sometime. I wish there was a way for an "overall" credit report for including all of the company's locations. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for your feedback! We are thrilled to hear that our subscription model is providing significant cost savings for your team, especially when managing a high volume of risk assessments each week.

Regarding your comments on multi-location entities - we appreciate the insight. We understand the importance of seeing the full picture for international businesses and are constantly working to refine our data to provide a more comprehensive "overall" view for complex company structures.

We value your partnership and are glad to be a part of your credit assessment process!

Best regards,

The Creditsafe Team

Tracy Clement W.
TW
Office Administrator
Small-Business (50 or fewer emp.)
"Convenient Credit Evaluation Tool with Room for Data Accuracy Improvement"
What do you like best about Creditsafe?

I like the convenience of using Creditsafe. I just log in, type in the company name and location, and search. It returns a list of potential matches from which I select the relevant listing. Right at the top of the listing, I see a color-coded grade, which makes the rating stand out and gives me a quick impression of the situation. I can look through the tabs for more details and make a decision on whether to grant payment terms and how high of a limit to offer. I also like being able to download and save a copy of the report so that if anyone were to question the credit decision, there would be evidence to support it. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

The data is not always reliable. We did have one customer with a good Creditsafe score that eventually made their payment months after it was due. It would be nice if we could report a listing such as this for a review. Review collected by and hosted on G2.com.

Denise A.
DA
Small-Business (50 or fewer emp.)
"Effortless Financial Analysis with Creditsafe"
What do you like best about Creditsafe?

I use Creditsafe to review the financial ability of companies to pay us, especially for high-end dollar amounts. I like the ease of the search platform; it links possible other businesses together, which helps me determine if they are a good risk. This tool provides a summary and score, making it easier for me to decide if a line of credit is possible for a customer. I also appreciate that the system indicates whether linked businesses are in good standing. The initial setup was very easy since it is all online. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Though I like the linking to all the possible links it also can be a bit confusing and I wish they could be paired down to legitimate links, just because a business is in the same strip mall doesn't mean they have anything to do with that business. I prefer to have "solid links". Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for the great feedback! It’s wonderful to hear that our search tools and risk scores are giving you the confidence to make those high-value credit decisions.

We value this perspective on our business linking features. We are continuously refining our data to ensure our reports clearly distinguish between actual corporate relationships and simple geographic proximity, giving you the "solid links" you need.

We’re proud to support your risk assessment process and appreciate your partnership!

Best regards,

The Creditsafe Team

Carlos C.
CC
Founder &amp; CEO
Small-Business (50 or fewer emp.)
"Global Reach with User-Friendly Reports"
What do you like best about Creditsafe?

I like how easy the Creditsafe report is to read and how it provides active liens and judgments on businesses. I also appreciate that it's available in over 30 countries, not just in the USA. This helps us understand every type of business we work with and confirm the type of business it is. Setting it up was very easy; you just reach out, go through their onboarding, and receive credentials. It took about a week or so. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Some companies that are listed on Experian are not listed here, but you can always send out a Fresh Report request to have them pull it for you, which takes a couple of days. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for sharing your experience! We’re happy to hear that our global coverage and clear reporting on liens and judgments are making your KYC and onboarding processes much smoother.

Regarding the companies not currently in our database - we appreciate your patience with that process. Reaching out for those manual report updates is the best way to ensure you have the most current data, and we're glad our team is getting those back to you quickly.

We value your partnership and are glad to be a part of your business's growth!

Best regards,

The Creditsafe Team

Todd F.
TF
Controller
Small-Business (50 or fewer emp.)
"Quick Credit Assessments with Robust Insights"
What do you like best about Creditsafe?

I use Creditsafe when bringing on potential new clients to determine their credit worthiness. It protects us from possible bad deals, gives us insight into the AR risk we are taking, and helps us determine proper payment terms with the client. I really like that it's very easy and quick to use—just type in the client name and we instantly have data to review. Additionally, the printable PDF we can grab is very useful and full of the info we need. The initial setup of Creditsafe was also very easy, and I would rate my likelihood to recommend it as a 9.5. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Sometimes it's hard to verify we are looking at the right client. But after digging a bit, we can get there Review collected by and hosted on G2.com.

RICHARD K.
RK
Corporate Credit Manager
Mid-Market (51-1000 emp.)
"Easy Trade Data Scoring and Reliable Coverage Across Markets"
What do you like best about Creditsafe?

The easiness to pull down a trade data scoring mode when setting up new accounts or updating existing customers is great. Our company touches so many markets and it seems I can always find data on the business I am looking for. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

For our purposes, there is little downside. From verifying corporate addresses to those of branch locations, it is all there. Plus being able to search by various means.... little to no downsides at all. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for the fantastic feedback! We are thrilled to hear that Creditsafe is providing a cost-effective and efficient way for your team to manage trade data.

It’s great to know that our platform is saving your staff valuable time by streamlining risk assessments and trade reference checks across so many different markets. We are also glad to hear that our database is helping you easily verify both corporate and branch locations.

We truly appreciate your partnership and are proud to support your team’s productivity!

Best regards,

The Creditsafe Team

JT
Small-Business (50 or fewer emp.)
"Essential Tool with Outstanding Support"
What do you like best about Creditsafe?

I use Creditsafe as the first tool to analyze credit scores and backgrounds for our new customers, and to double-check the status of current customers. It's a wonderful tool that provides a full detailed report, including valuable information needed to understand a company's financial situation. Creditsafe helps us optimize time by understanding background, payment behavior, and credit scores, allowing us to decide on the credit line adjustments. I am completely satisfied and suggest it to any US company. They also have a great customer service team that addresses all questions and invites us to spaces where we can learn to take more advantage of the platform. Additionally, each company report is detailed and reasonably priced. Everything about using this tool is amazing, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Sometimes the current address of the company isn't updated in Creditsafe. Having a bigger database that would allow us to double-check this information would be great. Being more updated. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for the wonderful feedback! We are thrilled to hear that Creditsafe is your go-to tool for optimizing risk assessments and that our reports are helping you make confident decisions on credit line adjustments.

It is also great to know that our customer service and educational sessions have been valuable to your team. Regarding your note on address updates - we appreciate the insight. We are constantly working to expand and refresh our database to ensure our users have the most current information available.

We value your partnership and are proud to support your success!

Best regards,

The Creditsafe Team

Matthew C.
MC
Small-Business (50 or fewer emp.)
"CFO"
What do you like best about Creditsafe?

I use Creditsafe to look up potential new customers to see their credit score and payment history, which is really helpful in determining credit allowances or if we should offer terms at all. It helps me in decision-making processes and tracking current customers to ensure they're still paying other vendors on time, which has been valuable over the years. I like the ease of the database; I'm always able to find the customer I'm trying to review, often just by putting in their name. Less is more with Creditsafe, which is great. Once you get to a customer's profile, everything is very well laid out with information readily available to review. I've used other databases before and couldn't find any information half of the time, so the time savings is substantial. The website is easy to navigate, and the account managers consistently check in throughout the year. They provide support during product or website updates by walking me through changes and answering any questions. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I have no issues to report with Creditsafe Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you for the wonderful review! We are so glad to hear that Creditsafe has become such a valuable part of your decision-making process over the years.

It’s great to know that our user-friendly database is saving you substantial time and providing the "less is more" clarity you need to manage both new and existing accounts. We’re also happy to hear that your account manager has been a helpful resource during our platform updates - we truly pride ourselves on that hands-on support.

We value your partnership and look forward to supporting your team for many more years to come!

Best regards,

The Creditsafe Team

Lori P.
LP
Credit Manager
Mid-Market (51-1000 emp.)
"Clear Data, Excellent Service, Easy Setup"
What do you like best about Creditsafe?

I like that Creditsafe's data is clear and concise, with multiple ways to view it, like in graph form or just about any form you need. Their customer service is tremendous, and my representative is amazing. He not only gave me his contact information for any questions, but also put me in contact with other vendors partnered with Creditsafe that may help us as well. The data is easier to read, and there's usually enough of it so you don't have to reach out to find references. The initial setup was absolutely easy, and we got it set up relatively quickly. We have three team members who have access, and we like it. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I know they're actually working on reorganizing some of the data, and that'll be great once they get that done. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

Thank you so much for the kind words! We are thrilled to hear that our clear data visualizations and concise reporting are making your team's credit reviews more efficient.

It is especially wonderful to hear that your dedicated representative has been such a valuable resource for you - connecting our clients with the right tools and partners is a top priority for us. We also appreciate your patience as we work on reorganizing our data to make the platform even more intuitive!

We value your partnership and are glad to have your whole team on board with us.

Best regards,

The Creditsafe Team

People Icons

Start a Discussion about Creditsafe

Have a software question? Get answers from real users and experts.

Start a Discussion

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

Average Discount

12%

Creditsafe Comparisons
Product Avatar Image
S&P Capital IQ Platform
Compare Now
Product Avatar Image
Quicken
Compare Now
Product Avatar Image
Agentforce Financial...
Compare Now
Creditsafe Features
Credit Limits
Credit History
Credit Limits Adjustment
Incomplete Payments
Match Invoices and Payments
Errors and Adjustments
Late Payments
Disputed Transactions
Customer Profiles
At Risk Customers
Esimated vs Actual Receipts
Collections Effectiveness
Product Avatar Image
Creditsafe