Top 10 Cradle.io Alternatives & Competitors

Top 10 Alternatives to Cradle.io Recently Reviewed By G2 Community

#1

Aircall
By Aircall
(1,180)4.3 out of 5
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, Aircall is:
Slower to reach roi
More expensive
See all Aircall reviews
#2

GoTo Connect
By GoTo
(1,295)4.4 out of 5
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, GoTo Connect is:
Slower to reach roi
More expensive
See all GoTo Connect reviews
#3

JustCall
By Saas Labs
(2,084)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, JustCall is:
Slower to reach roi
More expensive
See all JustCall reviews
#4

Kixie PowerCall & SMS
By Kixie
(789)4.8 out of 5
Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, Kixie PowerCall & SMS is:
Slower to reach roi
More expensive
See all Kixie PowerCall & SMS reviews
#5

Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, Dialpad Connect is:
Slower to reach roi
See all Dialpad Connect reviews
#6

RingEX
By RingCentral
(1,035)4.1 out of 5
RingCentral is a cloud-based business phone system
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, RingEX is:
Slower to reach roi
More expensive
See all RingEX reviews
#7

CloudTalk
By CloudTalk
(1,243)4.3 out of 5
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, CloudTalk is:
Slower to reach roi
More expensive
See all CloudTalk reviews
#8

OpenPhone
By OpenPhone
(2,327)4.7 out of 5
OpenPhone is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, OpenPhone is:
Slower to reach roi
More expensive
See all OpenPhone reviews
#9

Zoom Workplace
By Zoom
(56,091)4.5 out of 5
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Categories in common with Cradle.io:
• VoIP
Get a quote
Reviewers say compared to Cradle.io, Zoom Workplace is:
Slower to reach roi
More expensive
See all Zoom Workplace reviews
#10

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Cradle.io:
• VoIP
Try for free
Reviewers say compared to Cradle.io, 3CX is:
Slower to reach roi
See all 3CX reviews