42 out of 43 Total Reviews for Cortavo
Overall Review Sentiment for Cortavo
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The tech support is phenomenal! Very responsive to calls or email help requests. Review collected by and hosted on G2.com.
I turly can't think of a downside. The services they offer are competatively priced and the tech support is fast to respond and solve the issues at hand. Review collected by and hosted on G2.com.
I like that they are able to provide a single-point billing for a variety of solutions that our organization requires. I like that they have a team of technicians that are responsive and capable to address all of the requirement of our organization. I like that the company is always willing to go the extra mile to services our account. Review collected by and hosted on G2.com.
There are times when Cortavo struggles to provide expanded services related to security. There is a lack of transparency related to the Technology Stack and solutions that are supporting the end users. However, this is something that they have actively communicated they are working on. Review collected by and hosted on G2.com.
Cortavo is a true partner and their staff is patient. They communicate well and when they are unsure of how to fix a problem, they do not give up but look for a solution internally and externally without giving up. Our staff is no longer "afraid" to get our IT partner involved and reach out instead of "just living with an IT issue" because the issue is easier to live with than to get the vendor involved. Review collected by and hosted on G2.com.
They are so far away! Sometimes it would be great to have them near by - but if that is the only dislike, I see that as a win! Review collected by and hosted on G2.com.
Easy to work with, reliable answers, good communication, willingness to partner when a need or solution isn't clear from the start. Review collected by and hosted on G2.com.
No issues so far, so there is nothing to dislike. Everyone on the team has been great. Review collected by and hosted on G2.com.
The staff is knowledgable and reliable. And very responsive. Whenever we need to resolve a problem, we collaborate and work together for the best solution. Review collected by and hosted on G2.com.
Switching to GCC High was not a seamless process. We had to learn along with Cortavo since they did not have much experience with this. Review collected by and hosted on G2.com.
Turn key solution for IT, including employee support and projects. Review collected by and hosted on G2.com.
Though there are a few managers who help you through the process, and they are helpful, but at the end of the day they are not your employees Review collected by and hosted on G2.com.
Responsive and they have done what they said they would do, on time, without additional fees or issues. Their level of service implementing has been great. I would recomend them. Review collected by and hosted on G2.com.
As with any new relationship it takes a little time to learn what service standard expectations should be as well as how they like to work. Cortavo's responsiveness and professionalism has been great. Review collected by and hosted on G2.com.
