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Best IT Infrastructure Utility Services

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

IT infrastructure utility services are used by businesses as a primary resource for every aspect of an organization's IT infrastructure needs. Providers will typically survey a business or conduct a preliminary analysis of a company's needs and budget to build a bespoke solution. IT infrastructure utility services providers deliver a range of services, from cloud computing and cybersecurity to physical infrastructure and communications equipment.

Infrastructure utility service providers also facilitate the implementation of new hardware, software, and cloud services. From there, a provider should manage hardware maintenance and software updates while the customer remains under contract. They should also monitor systems to ensure peak performance and manage security procedures, depending on the customers contracted service options.

Some software categories are comparable in certain regards, but typically will not provide the same bespoke solutions and managed service. For example, a services provider may supply computing power comperable to that of an infrastructure as a service (IaaS) provider, but computing would only be one component of the service. In another scenario, one could compare an IT infrastructure utility provider’s communications service to that of a UCaaS service, but UCaaS would only compare to one aspect of the service as a whole.

To qualify for inclusion in the IT Infrastructure Utility Services category, a services provider must:

Provide a bespoke combination of IT infrastructure and software services
Deliver physical IT infrastructure
Implement general IT systems
Provide a managed service paired with infrastructure monitoring and maintenance

G2 takes pride in showing unbiased reviews on client satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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46 Listings in IT Infrastructure Utility Services Available

Service Provider

(102)4.2 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Practice.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    • Computer Software
    Provider Works With
    • 91% Enterprise
    • 60% Mid-Market
    • 49% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Accenture Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Expertise
    10
    Consulting Services
    4
    Work Culture
    4
    Business Growth
    3
    Consulting Expertise
    3
    Cons
    Poor Customer Support
    5
    Expensive
    3
    Complexity
    2
    Staff Turnover
    2
    Dependency Issues
    1
Industries Serviced
  • Information Technology and Services
  • Computer Software
Provider Works With
  • 91% Enterprise
  • 60% Mid-Market
  • 49% Small-Business
Services OfferedInformation
No information available
Accenture Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
10
Consulting Services
4
Work Culture
4
Business Growth
3
Consulting Expertise
3
Cons
Poor Customer Support
5
Expensive
3
Complexity
2
Staff Turnover
2
Dependency Issues
1

Service Provider

(23)4.4 out of 5
Optimized for quick response
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Provider Description
Information
This description is provided by the seller.

Imagine having a personal technology concierge who can help you with all your IT challenges, regardless of the size of your business. Trusted by leading technology brands like Microsoft, Dell, HP, C

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 30% Enterprise
    • 26% Mid-Market
    Services OfferedInformation
    • Cybersecurity
    • Infrastructure
    • Cloud Services
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SHI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    7
    Attentive
    4
    Teamwork
    3
    Pricing
    2
    Cons
    Limited Availability
    3
    Expensive
    1
    Learning Curve
    1
    Staff Turnover
    1
Industries Serviced
No information available
Provider Works With
  • 30% Enterprise
  • 26% Mid-Market
Services OfferedInformation
  • Cybersecurity
  • Infrastructure
  • Cloud Services
SHI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
7
Attentive
4
Teamwork
3
Pricing
2
Cons
Limited Availability
3
Expensive
1
Learning Curve
1
Staff Turnover
1

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Service Provider

(42)4.7 out of 5
Optimized for quick response
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Provider Description
Information
This description is provided by the seller.

Cortavo provides IT workplace services designed for small to medium-sized businesses that are experiencing headaches with technology management. Our flat-fee managed services plans are simple, yet com

Entry Level Price:Starting at $105.00
  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Staffing and Recruiting
    Provider Works With
    • 69% Small-Business
    • 29% Mid-Market
    Services OfferedInformation
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Cortavo, left between May 2022 and September 2023.
    • Cortavo offers comprehensive IT workplace services for small to medium-sized businesses. It provides scalable, flat-fee managed service plans that include hardware, software, and support, with features like a 24/7 help desk, cybersecurity, and more.
    • Reviewers appreciate Cortavo’s on-site, remote, and technical support that they provide customers.
    • Reviewers got the most use out of IT setup, computer and hardware issue resolution, and the service provider’s support ticketing system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cortavo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Response Time
    7
    Timely
    4
    Delivery Efficiency
    3
    Communication
    2
    Proactivity
    2
    Cons
    Poor Customer Support
    1
    Time Zone Issues
    1
Industries Serviced
  • Staffing and Recruiting
Provider Works With
  • 69% Small-Business
  • 29% Mid-Market
Services OfferedInformation
No information available
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Cortavo, left between May 2022 and September 2023.
  • Cortavo offers comprehensive IT workplace services for small to medium-sized businesses. It provides scalable, flat-fee managed service plans that include hardware, software, and support, with features like a 24/7 help desk, cybersecurity, and more.
  • Reviewers appreciate Cortavo’s on-site, remote, and technical support that they provide customers.
  • Reviewers got the most use out of IT setup, computer and hardware issue resolution, and the service provider’s support ticketing system.
Cortavo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Response Time
7
Timely
4
Delivery Efficiency
3
Communication
2
Proactivity
2
Cons
Poor Customer Support
1
Time Zone Issues
1

Service Provider

(8)4.6 out of 5
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Provider Description
Information
This description is provided by the seller.

Acuative provides the world’s leading companies with a complete range of advanced technology and managed services, enabling customers to utilize a single source provider for all of their network requi

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 75% Enterprise
    • 13% Mid-Market
    • 13% Small-Business
    Services OfferedInformation
    • Managed Network Services
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acuative Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    2
    Expertise
    2
    Innovation
    2
    Problem-Solving
    2
    Professionalism
    2
    Cons
    Expensive
    1
    Poor Customer Support
    1
Industries Serviced
No information available
Provider Works With
  • 75% Enterprise
  • 13% Mid-Market
  • 13% Small-Business
Services OfferedInformation
  • Managed Network Services
Acuative Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
2
Expertise
2
Innovation
2
Problem-Solving
2
Professionalism
2
Cons
Expensive
1
Poor Customer Support
1

Service Provider

(2)4.5 out of 5
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Provider Description
Information
This description is provided by the seller.

To speed up digitalization adoption, Atos engineered different integrated systems (integrated infrastructures and appliances) that have in common pre-integration, validation and possibly certification

Industries Serviced
No information available
Provider Works With
  • 50% Small-Business
  • 50% Enterprise
Services OfferedInformation
No information available

Service Provider

(3)4.3 out of 5
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Provider Description
Information
This description is provided by the seller.

IBM is the world's largest information technology services and consulting provider. 190,000 professionals in 160 countries help clients integrate IT with business value.

Industries Serviced
No information available
Provider Works With
  • 200% Enterprise
  • 33% Mid-Market
  • 33% Small-Business
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

CMS IT Services provides round-the-clock AMC Support and preventive, proactive and predictive services.

Industries Serviced
No information available
Provider Works With
  • 100% Enterprise
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Verizons Network Infrastructure Services give you the building blocks to design, plan, and manage your network solution. Delivered together as-a-service or standalone, well help execute your strategy

Industries Serviced
No information available
Provider Works With
  • 100% Mid-Market
Services OfferedInformation
No information available

Service Provider

(44)4.1 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Services.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    Provider Works With
    • 64% Enterprise
    • 27% Mid-Market
    • 14% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cognizant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Expertise
    4
    Experience
    2
    Helpful
    2
    Staff Knowledge
    2
    Commitment
    1
    Cons
    Expensive
    3
    Miscommunication
    1
    Poor Customer Support
    1
    Staff Turnover
    1
Industries Serviced
  • Information Technology and Services
Provider Works With
  • 64% Enterprise
  • 27% Mid-Market
  • 14% Small-Business
Services OfferedInformation
No information available
Cognizant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
4
Experience
2
Helpful
2
Staff Knowledge
2
Commitment
1
Cons
Expensive
3
Miscommunication
1
Poor Customer Support
1
Staff Turnover
1

Service Provider

(1)5.0 out of 5
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Provider Description
Information
This description is provided by the seller.

KARYA Technologies is an established IT Infrastructure Services Provider specializing in Planning, Designing, Implementing and Maintaining IT Infrastructure.

Industries Serviced
No information available
Provider Works With
  • 100% Small-Business
Services OfferedInformation
No information available

Service Provider

0 ratings
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Provider Description
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This description is provided by the seller.

Asseco Group provides end-to-end infrastructure services including computing and communication solutions.

  • Overview
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  • Industries Serviced
    No information available
    Provider Works With
    No information available
    Services OfferedInformation
    No information available
    We don't have enough data from reviews to share who uses this provider. Write a review to contribute, or learn more about review generation.
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
No information available
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Service Provider

0 ratings
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This description is provided by the seller.

AVAP Framework is a comprehensive platform designed to optimize every stage of the API lifecycle—from design and development to deployment, governance, and monetization. Powered by AVAP technology (Ad

Industries Serviced
No information available
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No information available
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Service Provider

0 ratings
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CenturyLink IT experts can manage your infrastructure to keep pace as your business needs change, allowing you to focus on the applications and IT initiatives that will transform your business.

Industries Serviced
No information available
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No information available
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No information available
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Service Provider

(2)5.0 out of 5
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Provider Description
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Clarion Technologies is a leading IT Outsourcing company with 3 state-of-the-art development centers in India. Our unique engagement model helps our clients leverage the best of outsourcing world - hi

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 50% Mid-Market
    • 50% Small-Business
    Services OfferedInformation
    No information available
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clarion Technologies Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    2
    Professionalism
    2
    Commitment
    1
    Friendly
    1
    Kind
    1
    Cons
    This product has not yet received any negative sentiments.
Industries Serviced
No information available
Provider Works With
  • 50% Mid-Market
  • 50% Small-Business
Services OfferedInformation
No information available
Clarion Technologies Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
2
Professionalism
2
Commitment
1
Friendly
1
Kind
1
Cons
This product has not yet received any negative sentiments.

Service Provider

0 ratings
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Connetic is a full-service Information Technology provider specializing in unlimited IT Managed Services support for a set fixed monthly fee. We provide 24x7 help desk support, onsite and on-call IT p

Industries Serviced
No information available
Provider Works With
No information available
Services OfferedInformation
No information available
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