Corsica Technologies Pros and Cons

Thank you for sharing your experience with Corsica Technologies. Jared and Tina are a great support team, and we are happy to hear you had a positive experience. They are backed by a powerhouse technical resource team that takes great pride in their work and client satisfaction. We understand your concern about support response times during peak periods and are continuously working to improve our efficiency in promptly addressing critical issues. Your feedback is valuable to us as we strive to provide top-notch service to all our clients. If you ever have any urgent matters or need immediate assistance, please don't hesitate to contact your Service Manager directly. We are committed to ensuring the stability and security of your network and data. Thank you for choosing Corsica Technologies as your MSP partner!

Marysue,

Thank you for taking a few moments to share your feedback on Corsica. We are so glad to hear that your experience as a fully remote leader has been so wonderful. Support is never more critical than when you rely on your connectivity and device performance to do your job and lead your organization. We truly value our long-standing partnership with Fusion and strive for nothing less than excellent client experiences. The service teams at Corsica work hard to understand the expertise of each department and transfer issues to a resource that can provide the fastest path to resolution!

Heather,

Thank you for your kind words about our portal and response time. We strive to provide efficient and effective service to all of our clients. We are grateful that you have chosen Corsica Technologies as your partner, and we look forward to collaborating in the future!

Thank you so much for your detailed review and feedback on Corsica Technologies! We're thrilled to hear that our services have helped fill personnel gaps and keep your projects on track. One of our top priorities is making sure your work continues smoothly without interruptions.

We understand that cost can be a concern and that fully understanding specific business models can be challenging. We're always improving our understanding of diverse business needs and optimizing our services to provide the best value possible.

Thanks for recommending a hybrid approach! We agree that combining in-house expertise with external support can be super effective. Ensuring seamless collaboration between your internal IT team and our contractors is key to success.

If you have any additional feedback, please don't hesitate to contact us directly!

Alex,

Partnering with the Vescent team has been a great experience for Corsica. Thank you for the feedback and the recommendation. We value our collaborative relationship and look forward to supporting your organization into the future!

Heather,

Thank you for your positive feedback! We're thrilled to hear that you are enjoying our online portal and wide range of services. We strive to provide quick responses and adaptability to meet your needs. If you ever have any concerns or suggestions, please don't hesitate to reach out. We are here to help and ensure your experience with Corsica Technologies remains top-notch. Thank you for choosing us for your IT solutions platform and device management needs. We look forward to continuing to support you in the future.

Hi Paul! Thank you so much for taking the time to leave us a review. We value our relationship with your organization and appreciate the partnership that you bring to the table. On behalf of all of us here at Corsica, thank you for trusting us to help you with your technology needs!

Matthew,

Thank you so much. We're glad to hear that you appreciate our friendly staff and efficient problem-solving. Thank you for your positive feedback!

Thank you for your feedback.

We appreciate you taking the time to share your experience with Corsica Technologies and are glad to hear that you value our ownership structure and its benefits.

Regarding the service delivery issues you've mentioned, we sincerely apologize for any inconvenience caused by slow ticket or email responses and errors in ticket management. Your feedback is invaluable, and we're actively working to improve our performance to ensure faster and more accurate responses.

We understand the importance of clear and effective service delivery standards. We are committed to working with both our internal teams on delivery standards and our clients on understanding ticket prioritization and the standards for which we hold our teams.

On the positive side, we're pleased to know that our efforts in managing your cybersecurity controls benefit your organization. Your security is our top priority, and we will continue to enhance our services to provide the best possible protection.

Thank you again for your constructive feedback. If you have any further concerns or suggestions, please don't hesitate to contact us directly.

Thank you for sharing your positive experience with our team! At Corsica, we strive to provide friendly and helpful service, and we are so glad you recognize that in our teams. We appreciate your insight on turnover. It impacts all businesses, and we are working hard to mitigate the impact on our client relationships. Your recommendation to communicate with your vCIO is excellent advice, and we appreciate your proactive approach to staying on top of projects. We're delighted that we could assist your non-profit in transitioning to the cloud and supporting your organization's flexibility and efficiency. Please don't hesitate to reach out if you have any further feedback or need assistance.