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Corrigo Reviews & Product Details

DB
Reliability and Engineering Team - CMMS Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

This is a long list - Probably top reason we use Corrigo is that the desktop and the phone app are user friendly. It is easy to add useability to the system setup and easy to teach all the users how to use it. The system is adaptable, as our business needs grow and change, so does the Corrigo platform with regular updates throughout the year. The updates are driven by customer needs, what we (the customer) ask for through the CAB (Customer Advisory Board) can be seen in future updates. The One Service support is helpful when your instance is not working the way you expect, and the back office is supportive when making changes or implementing a new module.

With every work order we put into Corrigo, the resulting data offers protection of our assets and value to the preventative maintenance program based around the equipment. We encourage our team to create a work order for all the work they perform, because without a work order there is no data to say the work was performed. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

If I had one thing that I dislike, I would have to say it is projects and the timeline. I feel like the process just to get it started is slow. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Currenty Corrigo establishes our preventative maintenance program, while managing customer request (cleaning, supplies, broken furntirue, etc...) work orders for the entire Enterprise. As well, we manage our equipment assets, record various types of incidents, capture equipment failure, and records any repairs found and mitigated through the PM program (REPAIR fromPM). Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for sharing your positive experience with Corrigo. We're glad to hear that the user-friendly desktop and phone app, as well as the One Service support, have been helpful for your business. We understand your concerns about project timelines and are working to streamline the process for a more efficient experience.

Corrigo Overview

What is Corrigo?

The World's Most Intelligent Facilities Run on Corrigo CMMS. As the Facilities Management hub of JLL Technologies, Corrigo is the world's most powerful and proven CMMS solution. Corrigo helps Facility Managers tame the chaos of high-volume, reactive facilities maintenance. Whether it's Work Order Management, Asset Management, or Vendor Management, Corrigo turns enterprise facilities from cost centers into value drivers. Corrigo is deployed across 1.1 million facilities in over 140 countries, Corrigo customers process 18.5M work orders representing $6B in transactional spend, annually. Corrigo also connects facility managers to a private network of more than 60K service professionals across 130+ trades, to get work done. Corrigo's promise to the market is to transition facilities management from reactive maintenance to strategic operations. Corrigo offers: * Templated best practices catered to individual industries * Configurable flexibility as you scale * Mobile-first, analytics-driven decisioning * Industry-leading 99.98% uptime * 60+ turnkey integrations creating the ultimate single pane of glass for FM * Managed Services & Asset Tagging to ensure all data is captured & put to good use Businesses can use Corrigo to manage their commercial facilities with tools including: * Automation of recurring work order tasks * Preventive maintenance scheduling * Two-way mobile communication with both internal and external technicians * Auto-routing of common tasks based on technician skills * Best practices for accurate dispatch and assurance work is done in accordance with SLAs * Invoicing, warranty management, and more. Corrigo is not purely an operational software but also provides business intelligence with analytics to drive critical decisions on work orders, capital asset renewal, vendor spending and performance, preventive maintenance coverage, industry benchmarking, and more. Corrigo uses everyday business data and analyses it to assess where costs can be cut, how schedules can be optimized, and where assets are costing more to maintain and repair than to replace. The dashboards provide real-time and predictive analytics to determine, which business aspects need attention and when to make changes to control expenses. The Corrigo mobile apps (IOS / Android) offer feature parity with the core software to ensure data captured in-office and on-site offers a unified, single source of truth. The app facilitates effective communication between technicians and service providers, and the self-service portals allow users to request, log, and sign off on work orders. Corrigo integrates seamlessly with IWMS, IoT, billing, CRMs, refrigerant tracking, financial and accounting, and business intelligence software, along with a slew of niche, innovative technologies. Corrigo is ideal for those who wish to gain peace of mind through a more strategic, proactive approach to their FM operations. Corrigo thrives on working with companies that have a widely distributed portfolio of assets in industries such as Retail, Restaurant, Grocery & Convenience, Financial Services, Government and Education.

Corrigo Details
Product Website
Languages Supported
Arabic, German, English, French, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Corrigo provides cloud-based facilities management, work order dispath & time tracking software, delivering visibility into and control of facility operations.


Seller Details
Company Website
Year Founded
1999
HQ Location
Chicago, US
Twitter
@JLL
82,425 Twitter followers
LinkedIn® Page
www.linkedin.com
2,074 employees on LinkedIn®
Ownership
NYSE: JLL
Description

JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces. With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.


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Recent Corrigo Reviews

Nicholas P.
NP
Nicholas P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing Customer Service"
Quick response times to inquiries. Seamless capability and knowledge. Thoughtful and inquisitive responses to get the customer exactly what they ...
Lisa W.
LW
Lisa W.Enterprise (> 1000 emp.)
4.5 out of 5
"Corrigo Review"
We love having once central platform for work orders, communication, and invoicing AND the data we can pull by havng everything in one place.
CM
Christine M.Enterprise (> 1000 emp.)
4.5 out of 5
"Corrigo is a great system with a ton of customizations and possibilities."
Corrigo captures all sorts of data for physical buildings, equipment assets, PM work, and demand work. There are more customizations and possibilit...
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Corrigo Media

Corrigo Demo - Corrigo Work Order Dashboard
Streamline work order management Corrigo Enterprise replaces repetitive maintenance tasks with powerful cloud-based automation. *Accelerate creation, assignment, and escalation to saves 2.5 hours on every work order *Automate NTEs, approvals, quotes, and warranty checks to reduce overall f...
Corrigo Demo - Corrigo Mobile Application
The same great CMMS features built into a mobile application. Run facilities from your phone or tablet just as you would from your desk to ensure nothing ever falls through the cracks: * Unified features and experience with the desktop app as well as instant data sync * Eliminate double da...
Corrigo Demo - Business Intelligence: Asset Insights
Make more intelligent asset repair vs. replace decisions. Prevent costly critical breakdowns before they happen. Corrigo Asset Insights guide you through complex decisions and shows you the exact time when you should replace your assets. *Portfolio-wide overview of all assets and asset type...
Corrigo Demo - Business Intelligence: Operational Insights
Improve internal process and performance in your facilities. With Corrigo Operational Insights, receive recommendations on how to improve performance and stay within budget across your installations. *A high-level breakdown of work order and invoice activity across your portfolio of propert...
Corrigo Demo - Business Intelligence: Service Provider Insights
Improve service provider performance and lower costs. With Corrigo Service Provider Insights, go beyond simply evaluating performance and costs but receive targeted recommendations for where you might consider changing vendors *Performance scoring for overall network and individual provider...
Facility Management (CMMS) software to transition you from reactive maintenance to strategic operations. Corrigo empowers facility managers to navigate high volume work order, asset, and service provider management at scale.
Play Corrigo Video
Facility Management (CMMS) software to transition you from reactive maintenance to strategic operations. Corrigo empowers facility managers to navigate high volume work order, asset, and service provider management at scale.
Corrigo Business Intelligence powers clear, concise, actionable facilities intelligence with prescriptive insights on how to cut provider costs, plan for capital asset replacement, and cut work order cycle times.
Play Corrigo Video
Corrigo Business Intelligence powers clear, concise, actionable facilities intelligence with prescriptive insights on how to cut provider costs, plan for capital asset replacement, and cut work order cycle times.
The same great CMMS features built into a mobile application
Run facilities from your phone or tablet just as you would from your desk to ensure nothing ever falls through the cracks.
Play Corrigo Video
The same great CMMS features built into a mobile application Run facilities from your phone or tablet just as you would from your desk to ensure nothing ever falls through the cracks.
Corrigo Powers Efficiency at Albertsons 2,000+ locations

Using the Corrigo mobile app, FMs can scan an asset tag on a refrigerated case, for example, see the full maintenance history, and decide on the spot whether to repair or replace.
Play Corrigo Video
Corrigo Powers Efficiency at Albertsons 2,000+ locations Using the Corrigo mobile app, FMs can scan an asset tag on a refrigerated case, for example, see the full maintenance history, and decide on the spot whether to repair or replace.
Wendy's leverages Corrigo to improve technician efficiency, institute preventive maintenance, and identify internal operational gaps. Corrigo’s integration with Wendy’s accounting system automates vendor and technician billings, as well.
Play Corrigo Video
Wendy's leverages Corrigo to improve technician efficiency, institute preventive maintenance, and identify internal operational gaps. Corrigo’s integration with Wendy’s accounting system automates vendor and technician billings, as well.

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Video Reviews

102 out of 103 Total Reviews for Corrigo

4.5 out of 5
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102 out of 103 Total Reviews for Corrigo
4.5 out of 5
102 out of 103 Total Reviews for Corrigo
4.5 out of 5

Corrigo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CorrigoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CM
Building Services Administrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

Corrigo captures all sorts of data for physical buildings, equipment assets, PM work, and demand work. There are more customizations and possibilities than can really even be counted.

We have great customer support with our Dan Kimball, our Customer Success Exex, and we absolutely appreciate his constant help, support and positive attitude. We use this system daily and it works fairly well for our Engineers, Admins, Managers and Accounting groups. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Having so many customizations and options leads to confusion. It's hard to come up with best practices for our company. We've asked before what some other companies have come up with for setting thing up like time tracking or invoicing, but this doesn't really exist. We often find ourselves hunting and researching when we try to set up a report or even work on some imports - there are almost too many fields to choose from.

Unfortunatly, we integrated in 2020 in a condensed timeline, so we were not able to set our system up to take optimal advantage of some tools like Procudures. We still have not been able to switch or PM's over. We've been offered help from Corrigo, but at a cost our company is not willing to pay. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

We use Corrigo to generate our preventative maintenance work orders, entering and tracking demand work orders, engineer time tracking, invoice billings. This system houses most info related to the work the engineers are doing and exports out to our accounting and payroll software. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're glad to hear that you find Corrigo to be a great system with a lot of customizations and possibilities. It's great to know that you appreciate the support provided by Dan Kimball, our Customer Success Executive.

Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

As an administrator, I have access to everything. I can see it in action. We've been using Corrigo since 2015, and it has taught us a great deal on how to manage, budget and track the work we do. Best practices with our budgeting process has made it easier for our leadership to follow along with that process. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

There are a few improvements we have brought up over the years that have been added in consideration to product development. Dual on call assignments based on specialty (allowing two different types of technicians to receive emergency work orders instead of just the one) and preventing the completion of any work order without billable labor in it are a few items we are hoping make it into the Corrigo cannon. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Corrigo keeps track of what our technicians are doing and how long it takes. The basic beneifts of the Corrigo Enterprise system. We primarily utilize Corrigo using internal (employed by) technicians. It is managed in house. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We're glad to hear that Corrigo has been a valuable tool for your organization since 2015. It's great to know that it has helped you manage, budget, and track your work effectively.

Nicholas P.
NP
Corporate Facilities Engineer
Machinery
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Corrigo?

Quick response times to inquiries. Seamless capability and knowledge. Thoughtful and inquisitive responses to get the customer exactly what they need. This site is good to use for budgeting purposes and identifying where your having the most issues at your facility. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Nothing I can think of really. We don't use this system to its full capability, so maybe if there was a similar one without the financial piece. Review collected by and hosted on G2.com.

Recommendations to others considering Corrigo:

Get it! Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Tracking repair and maintenance costs, evaluating where most of our company's problems occur. We use it from a facilities perspective as a hub for people to submit requests for issues they are having. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you so much for sharing your feedback on Corrigo. We are glad you like the quick response times, seamless capability and knowledge. We also appreciate your partnership over the years. I will share your comments with your CSE to help you use the system to its full capability. Thanks again.

Lisa W.
LW
Facilities Coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

We love having once central platform for work orders, communication, and invoicing AND the data we can pull by havng everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Connectivity issues can be an issue (slow, errors). Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

With Corrigo, we have all work orders, communication and invoices in one spot. We have our assets in the system and hacing those tagged in the WO allows us to track repair costs and helps with end of life equipment budgeting. We are also able to pull robust reports that help is with trends in both the number of service work orders by location and the cost associated. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

It's great to hear that Corrigo is helping you streamline work orders, communication, and invoicing. We appreciate your feedback about connectivity issues and are actively working to enhance the platform's performance in this area.

DJ
CMMS lead analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

Corrigo has the ability and tools to record any information we need, from assets to properties Corrigo can house all their information. Only a few clicks away from any information you could need about a location or even history of service preformed. easy search functions to find workorders, along with great user management and even timekeeping for payroll. easy to use anywhere with the Mobile app as well. Reporting is easy and can gather any details in the system and can easily be presented to any level of management. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

The system has so much potential and the least desirable thing is waiting for the updates which do happen multiple times a year but waiting for the new and enhanced features is not that long but when you can see all the benefits it can bring to your team the few months in between seem even longer. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Detailed information on assets, their work history, and how these assets can be maintained to meet our high standards in our industry Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

It's great to hear that Corrigo is providing you with easy access to detailed information on assets and work history. We understand the value of timely updates and are dedicated to continuously improving our system to meet your high standards and provide enhanced features for your team.

KK
Director - Reliability Engineering
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

We used several CMMS systems before switching to Corrigo, and it is by far the best. Corrigo is a powerful system with a ton of features, making it very flexible for the specific use case of your business. But it is also very user friendly so it doesn't overwhelm the field staff that uses it on a daily basis for their PMs and Work Orders. The team at JLL/T also goes the extra mile to give their customers a voice for future features and updates. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Customer specific integrations and projects take a little while to get started, but once they start moving, the process goes smoothly. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Tracking our critical equipment assets and life cycles, scheduling preventitive maintenance and procedures, reporting incidents, and providing a portal for building occupants to create service requests. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

It's great to hear that Corrigo is helping you track critical equipment assets, schedule preventive maintenance, report incidents, and provide a portal for service requests. We're glad to be of service to your business!

Karen B.
KB
IT Tech Support
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

I work in Corrigo every day. I am responsible for on boarding new customers and for making sure work orders get updated from start to finish. Corrigo is very user friendly, easy to navigate, easy to update work orders. JLL university is very helpful. Support is wonderful!! I recommend Corrigo to any potential customer that is looking for a CMMS platform. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

Onboarding is not always easy. We don't know who our customers are. We do not have a list of locations assigned to us. Would like customer contact information on the initial invitation as well as stored within the portal. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Corrigo makes it easy for me to manage my customers work orders as well as process billing Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for your feedback about the onboarding process. We're always looking for ways to improve, and we'll take your suggestions into consideration to enhance the initial invitation and customer contact information.

Peter M.
PM
Director Facilities & Construction
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Corrigo?

Data detail is excellent. The continued positive development is noted. The new mobile app was released, much improved. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

ServicePro search for fuel systems pro's inadequate and same with comparative pro data in the network. Report wizard is not the easiest and best tool, need BI asp. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

Organizing and managing the service providers and internal technicians with real-time technology through the mobile app and full details with the enterprise software. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for sharing your concerns about the ServicePro search and comparative pro data in the network. We will take your feedback into consideration for future improvements.

Verified User in Facilities Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

Corrigo is extremely user friendly. It can be adapted and tweaked based on the company's needs. Corrigo is utilized every single day. With the continous updates JLLT makes to Corrigo it enhances the experience in a positive way. The feedback we receive from our clients is that it is easy to use and understand. We have even utilized it for fleet on our jobsites as well. The system is easy to manage and a great asset for our business needs. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

The downsides of Corrigo is that we are not able to customize to each site. When we adjust settings it does it for all of the sites and not just certain properties. Sometimes the system is slow in generating PM work orders from the schedules during certain times in the year which them impact SLAs for our sites. It would also be helpful to be able to edit properties once they are set up when we need to change them to fall under a different client. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

We have submitted a couple of enhancement requests. One of them is it being able to talk to other softwares. We implement other softwares and it would be helpful if they could talk to each other. One example, is space tags. It will be really beneficial for our sites to utilize space tags and it is great that Corrigo can talk to the space tags software to then update without having to update multiple softwares and so it cuts down on time for the technicians. It is also cool to see everything live and in real time as well. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

We understand your concerns about the inability to customize settings for each site and the impact on SLAs during certain times. We'll take your feedback into consideration as we strive to improve our system.

AD
CMMS Senior Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Corrigo?

What I like best about Corrigo are the many reports that you can create. You can show trends on any information that has been entered into the system and customize it to your needs. Review collected by and hosted on G2.com.

What do you dislike about Corrigo?

The one thing I feel needs impovement in Corrigo are the Asset Systems. I would like to see a better way to have assets connect to one another and show their relationships within the Asset List. Review collected by and hosted on G2.com.

What problems is Corrigo solving and how is that benefiting you?

It is solving the issue of being able to keep track of equipment and it's lifecycle. When you have 200+ buildings that are being managed it can be impossible to track equipment life without the Corrigo tool. Review collected by and hosted on G2.com.

Response from Terry Byerly of Corrigo

Thank you for your feedback on the reporting capabilities. We understand the importance of effectively tracking equipment and will take your suggestions for improving the Asset Systems into account for future enhancements.