Convert Experiences Reviews & Product Details

Great platform and easy to use especially for newbies. The onboarding process was smooth and the support team are excellent, especially because you can talk to them on live chat and get your issue instantly resolved. They are also happy to jump on a call if the issue is more complicated. Would recommend Conver to SME's who want to do CRO, but want an affordable monthly subscription. Review collected by and hosted on G2.com.

An improvement could be to get the reporting in multicurrency to support those merchants who have different currencies on their website. Review collected by and hosted on G2.com.

Convert made it easy for us to scale experimentation, share responsibility across teammates, and organize our experiments for maximum effect. Pleased with the features, targeting, and experiment management experience on Desktop. Easy to setup and use it every day. Review collected by and hosted on G2.com.

Lack of mobile app or mobile web view is a consistent issue. Preview links are often inconsistent. I have had 2-3 support experiences where the rep gave me "hacky" workarounds for bugs in the system. Overall pleased but room for improvement. Review collected by and hosted on G2.com.

- Accessible price for my clients on smaller budgets

- Easy to use

- Easy GA4 integration

- Live chat responses are relatively fast

- The support team always takes the time to help me with any issues Review collected by and hosted on G2.com.

Report segmentation can be limited. I would like to be able to segment visitors by landing page, for example. Not a huge deal though as I can get this information in GA4. Review collected by and hosted on G2.com.

Incredibly quick tool providing tons of performance and flickerless A/B testing, all packed in an intuitive UI. More than twice cheaper than closest competitor while offering better performance and more features. Super knowledgable support team. Review collected by and hosted on G2.com.

Not all GA4 goals were imported, not sure how the mapping works. Review collected by and hosted on G2.com.

I have been using Convert for a while now, I find it very reliable, and useful. All my clients using Convert have improved business value by running convert test on their web sites. Review collected by and hosted on G2.com.

I think Convert is a great and reliable A/B testing tool and I actually never disliked it. Review collected by and hosted on G2.com.

I loved the flexibility they provide while creating complex experiences like the experiences life cycle events. The new editor is feature-rich, easy to use, and boosts productivity. And the support is awesome! Review collected by and hosted on G2.com.

Overall it's a really great platform. I'd say only the original variant should be visible in the editor. If I'm creating a new experiment for the same page which already has an active experiment it becomes really difficult to work on, especially in the case of an active redirect test. Review collected by and hosted on G2.com.

Before, we used Google Optimize, but since its sunset we were forced to look for an alternative. We contacted Optimizely and AB Tasty, but they were asking for almost 40k a year. Convert, the basic plan, is 6k a year and we could do basically everything we wanted:

- I was able to create Convert events in Google Tag Manager

- I was able to create 3 A/B tests with custom javascript to redirect 50% of users to a different page

Also, the customer support is very responsive. Review collected by and hosted on G2.com.

Nothing comes to mind, I am pretty satisfied. Review collected by and hosted on G2.com.

How easy it is to navigate around and use the tool, but more importantly on the odd technical question how fast and helpful their support is. Review collected by and hosted on G2.com.

I think some of their support docs could be more comprehensive. They're good but I wish they were more in depth/longer. Review collected by and hosted on G2.com.

The great support is probably what makes it stand out. You're not a number, but valued as a client. They go out of their way to help figure stuff out. Review collected by and hosted on G2.com.

I have yet to encounter something that they could improve. Review collected by and hosted on G2.com.

It is straightforward to use, has many functionalities and has the correct pricing. The support is superb. We started using Convert as an alternative to Google Optimize and tested some other tools simultaneously. Overall Convert is the best replacement for Google Optimize we can found. Review collected by and hosted on G2.com.

The interface is sometimes a bit unexpected. Point-and-Click-Editor of Google Optimize is/was better and easier to use. Review collected by and hosted on G2.com.