Content Guru storm
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Content Guru storm
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4.8 out of 5 stars
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8x8 Contact Center
(204)
4.0 out of 5
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Content Guru storm Reviews & Product Details - Page 9

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Content Guru storm Overview

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What is Content Guru storm?

Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. Independently recognized as one of the world’s largest customer engagement and experience solutions, storm brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, which now include on-demand video chat, storm gives organizations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.

Content Guru storm Details
Discussions
Content Guru storm Community
Languages Supported
German, English, French, Italian, Japanese, Dutch, Spanish
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Product Description

Content Guru storm owns and operates an international network of storm platforms, with customers running multi-thousand seat deployments.

Seller Details
Seller
Content Guru
HQ Location
Bracknell, Berkshire
LinkedIn® Page
www.linkedin.com
434 employees on LinkedIn®
Description

Content Guru is a leading global provider of enterprise-grade cloud Customer Experiences (CX), and is at the forefront of the Generative AI evolution. Content Guru’s storm® platform supports mission-critical CX for the world’s leading organizations in the public and private sectors. storm is the only cloud communications platform trusted by blue-light services delivering market-leading reliability, scalability, and functionality. Through brain®, AI services provide leading automated and human-assist capabilities to bolster CX performance before, during and after an interaction.

Graham R.
GR
Overview Provided by:
Graham Richardson

Recent Content Guru storm Reviews

Jav I.
JI
Jav I.Enterprise (> 1000 emp.)
5.0 out of 5
"Communicative and adaptable - helping us reach our goals"
We’ve really enjoyed working with Content Guru, alongside their experienced and knowledgeable team. They are highly communicative, keeping us infor...
Read more
GD
Gary D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Review of Content Guru Storm"
The team at Content Guru are always responsive and the product has enabled us to take the delivery of our service to the next level. The product is...
Read more
Josh T.
JT
Josh T.Mid-Market (51-1000 emp.)
4.5 out of 5
"Scalable and Flexible to Response to Rapid Business Change"
The product is easy to manage, which is key to our rapidly evolving business. The initial implementation was reasonably painless as the support tea...
Read more
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Content Guru storm Media

Content Guru storm Demo - storm FLOW
Service Management and sophisticated IVRs using an easy drag and drop interface.
Content Guru storm Demo - storm KNOWLEDGE MANAGEMENT
Standardize great customer outcomes and quickly train new agents utilizing deep knowledge management.
Content Guru storm Demo - storm ANALYTICS
Learn how to optimize your contact center with rich historical reporting and analytics.
Content Guru storm Demo - storm QM
Support and supervise agents for training and monitoring service.
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81 Content Guru storm Reviews

4.8 out of 5
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81 Content Guru storm Reviews
4.8 out of 5
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4.8 out of 5
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Content Guru storm Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Content Guru stormQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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What do you like best about Content Guru storm?

because it is browser based and ease use Review collected by and hosted on G2.com.

What do you dislike about Content Guru storm?

need to reset on multiple occasions daily Review collected by and hosted on G2.com.

What problems is Content Guru storm solving and how is that benefiting you?

i have resolved a multitude of issues with dialler capability and reporting usage Review collected by and hosted on G2.com.

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Content Guru storm Categories on G2
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Contact Center

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