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Contact At Once! Reviews & Product Details

Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

Makes it simple to send emails & i love that I can store the info so I never forget anyone Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

Sometimes it runs slow or times out, (not all the time though) Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

I can send professional emails, I can schedule them, my assistant can create them to come from me, I don’t forget anyone because I upload from my lists Review collected by and hosted on G2.com.

Contact At Once! Overview

What is Contact At Once!?

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

Contact At Once! Details
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Product Description

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.


Seller Details
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,858 Twitter followers
LinkedIn® Page
www.linkedin.com
1,469 employees on LinkedIn®
Ownership
NASDAQ: LPSN
Total Revenue (USD mm)
$366
Description

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Recent Contact At Once! Reviews

Amanda L.
AL
Amanda L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Contact at once review!"
The instant alerts, It also sends a notification to your phone
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Helpful but complex "
Like being able to reach several of my customers at one time, saves me a ton of time
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Good product "
Makes it simple to send emails & i love that I can store the info so I never forget anyone
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0 people requested security information

Contact At Once! Media

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9 out of 10 Total Reviews for Contact At Once!

4.0 out of 5
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G2 reviews are authentic and verified.
Amanda L.
AL
Sales Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Contact At Once!?

The instant alerts, It also sends a notification to your phone Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

It wasn't very dependable. Maybe it needed more filters, we would constantly get telemarketers Review collected by and hosted on G2.com.

Recommendations to others considering Contact At Once!:

Easier to navigate webpage- was unable to delete from my computer. So it still came up occasionally Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Benefits being able to get notifications fast and contact customer base quickly Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

This makes it super easy to get in contact with our customers. Some customers would rather talk through text then answer the phone so this caters to their needs. Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

Sometimes the system is a bit slow coming up and the rollover agents make answering customers a bit tricky. Review collected by and hosted on G2.com.

Recommendations to others considering Contact At Once!:

Definitely give it a try, it has had a positive effect for us Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

This helps us to get in touch with those customers that are uncomfortable discussing their needs on the phone. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

I like how you can have their staff answer the chats during and after hours Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

Having to setup a new user is a pain. I wish I could just login to the tool and send an email with the download link for the new user, instead of having to call. I'm too busy to be on the phone to have them do something that I should be able to use Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

answering leads after hours and during times when I am too busy Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

Like being able to reach several of my customers at one time, saves me a ton of time Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

Complex, harder to navigate than other similar programs Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Time saver, convenient, I make less mistakes by not forgetting any customers Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond. Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

It doesnt capture all the customer information on inital chat Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Chat for services or leads. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

I love the chat and texting features. We also have a roll over service through them where they manage our account after business hours. They also have wonderful customer service. Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

I cannot think of anything bad to say about this company. They are very helpful Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Contact at Once provide managed chats for our company. They will answer chats if we are unavailable to answer them at that time and they also answer all of our after hour chats. We are notified directly through our CRM of the transcribed conversations Review collected by and hosted on G2.com.

Crista H.
CH
Director of Marketing and Business Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

With Contact at Once I can manage all of our messaging platforms in one place. I also like that I can respond to reviews on many platforms in one place as well. Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

It takes some effort to set up CAO to be able to use it on all of the platforms I want to be able to. Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

We are using it to allow our customers to text and chat with us on not only our website, but third party sites and social media platforms as well. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

Integration flexibility is a plus. We're able to use Contact at Once on our websites, on Facebook, on 3rd-party lead provider profiles, etc. Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

Managing the tool can be a pain. The overall experience for the user and for the customer on the other end of the chat is not ideal. This can often impact our conversion rates negatively. Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Fielding customer chat leads on our websites, Facebook Messenger accounts, 3rd-party vendor profiles, etc. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Contact At Once!?

It can be used across web and mobile platforms Review collected by and hosted on G2.com.

What do you dislike about Contact At Once!?

No notification on desktop when customer responds Review collected by and hosted on G2.com.

What problems is Contact At Once! solving and how is that benefiting you?

Customers receive real time answers so there is no need to shop elsewhere Review collected by and hosted on G2.com.