Concretio Pros and Cons

Well the very crucial and the foremost thing for a business is the security and the Salesforce Products do provide that. The second is the automation with very minimal coding requirement. The third is time it takes to deploy is very less . Also, The salesforce is constantly upgrading the product with new AI features that are worth exploring. Review collected by and hosted on G2.com.

Sometimes, I have observed the product to be slow. Also, The pricing of the product is on higher side but it is justified when I look at the quality service and features. Also, The features are good but the base UI needs to be changed now as I feel it is outdated now. Although having features are good, But sometimes I feel like bombarded with similar looking features that It gets difficult to choose from. Review collected by and hosted on G2.com.

Salesforce application is usefull in managing workflow and rectifying human error in work flow. Salesforce provides a platform for sharing experiences and issues. Review collected by and hosted on G2.com.

As far as i used salesforce application, I don't have any issue with the application. Review collected by and hosted on G2.com.

Automation mechanism available in salesforce which avoid to write lot of custom code. Lot of functionalities can be achieved with OOTB features. In addition to this it provide very good online product documentation Review collected by and hosted on G2.com.

For any new features which are required by most of the Application development people, Salesforce takes log of time for development and sometimes they are not even prioritised. Review collected by and hosted on G2.com.

It is user-friendly and well-organized. You do not have to fill every section out should you not have the information. Review collected by and hosted on G2.com.

I know that it is very expensive and that they spend 40% of their revenue on advertising vs. 8-12% for Microsoft. Thus it is not ideal for smaller organizations with a limited budget. Review collected by and hosted on G2.com.

Tracking and user friendly interface and configurability as per business needs. Review collected by and hosted on G2.com.

Dislike is its changing updates like recently we have received salesforce lightning effect which is not that user friendly as compared to previous versions Review collected by and hosted on G2.com.

Supports different clouds, for example Sales cloud for O2C process, Service cloud for our support channel, marketing cloud for our business promotions, auto email process, Approval proceess not only standard functionality for becoming a company business as sucess. Review collected by and hosted on G2.com.

comapre to other competitors it is one of the top tool for CRM, B2C commerce, for me there is no such things to don't like it. Review collected by and hosted on G2.com.

Automation of business and sales processes.Easy to develop Review collected by and hosted on G2.com.

Functionality is some what tricky for large enterprise and doesn't provide code and deploy environment always Review collected by and hosted on G2.com.

Tracking all the activity of a user from top to bottom in the sales funnel Review collected by and hosted on G2.com.

One of the costiliest software in the CRM industry Review collected by and hosted on G2.com.

Love that it is easily integratable and easy to use internally. We are able to view a wide customer database and communicate real-time with clients. Salesforce is our one-stop-shop for CRM needs. Review collected by and hosted on G2.com.

No real dislikes of the product to be honest. I don't use all the capabilities so I can't speak to the ones outside CRM. Review collected by and hosted on G2.com.

The salesforce application is very flexible and let the organization configure the different sessions as required by the process of the company. Extremely complicated report can be made very simple. Review collected by and hosted on G2.com.

The configuration and inital setup can be very complicated and time consuming. There are various parametes that needs to be considered while setting up salesforce. Review collected by and hosted on G2.com.