Top 10 Complaints Management Software Alternatives & Competitors

Top 10 Alternatives to Complaints Management Software Recently Reviewed By G2 Community

#1

Zoho Desk
By Zoho
(6,200)4.4 out of 5
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Complaints Management Software:
• Complaint Management
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#2

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Complaints Management Software:
• Complaint Management
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#3

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Complaints Management Software:
• Complaint Management
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#4

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Complaints Management Software:
• Complaint Management
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#5

Front
By Front App
(2,245)4.7 out of 5
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Complaints Management Software:
• Complaint Management
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#6

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Complaints Management Software:
• Complaint Management
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#7

Kapture CX
By Kapture CX
(164)4.4 out of 5
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
Categories in common with Complaints Management Software:
• Complaint Management
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#8

RingCentral Contact Center
By RingCentral
(146)4.0 out of 5
RingCentral Contact Center is an omnichannel solution designed to let customers choose their preferred method of communicating with a company, including voice, chat, social media, SMS, email, and others.
Categories in common with Complaints Management Software:
• Complaint Management
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#9

HappyFox Help Desk
By HappyFox Inc.
(134)4.5 out of 5
Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)
Categories in common with Complaints Management Software:
• Complaint Management
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#10

DevRev
By DevRev
(120)4.5 out of 5
Categories in common with Complaints Management Software:
• Complaint Management
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