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Compass Broadcast Suite Reviews & Product Details

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Compass Broadcast Suite?

Very easy and straight forward to use. Very easy to teach others how to use. Review collected by and hosted on G2.com.

What do you dislike about Compass Broadcast Suite?

I am happy with the way the technology works there is not anything that I currently dislike about the software technology' Review collected by and hosted on G2.com.

Recommendations to others considering Compass Broadcast Suite:

n/a Review collected by and hosted on G2.com.

What problems is Compass Broadcast Suite solving and how is that benefiting you?

Connecting our customers to the proper department and solving customer service issues. Review collected by and hosted on G2.com.

Compass Broadcast Suite Overview

What is Compass Broadcast Suite?

A self-service, multi-modal broadcast platform that can deliver automated voice, text and email messages. Multiple Broadcast Options: • Scheduling: Set reminder distribution time • Intelligent Redialing: Automatic call backs for unanswered calls • HIPAA Compliant: Patients/customers’ information remains 100% secure • Comprehensive Reporting: See who was contacted & if they responded • Call Recording: Customizable recording options • Complete Control to Schedule and Manage Broadcasts • High Capacity and Enterprise Grade Reliability • Send Multiple Calls Simultaneously • Powerful Call List Management • FTC Telemarketing Sales Rule Compliant • Advanced IVR Functionality • Deliver Effective Messaging • Exhaustive Call Reports • Automated Interactive Opt-Out Mechanism • Personalized Messages

Compass Broadcast Suite Details
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Product Description

A self-service, multi-modal broadcast platform that can deliver automated voice, text and email messages.


Seller Details
Year Founded
1996
HQ Location
Williamsville, NY
Twitter
@IVRTechGroup
1,091 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Description

IVR Technology Group is a company specializing in secure voice and text applications. They focus on delivering exceptional, customized customer service solutions that enhance user engagement through interactive voice response (IVR) systems and related technologies. These technologies include SMS, chatbots, and secure payment processing platforms, designed to streamline operations while maintaining high levels of security compliance, such as PCI DSS. IVR Technology Group serves a variety of industries, tailoring solutions to meet specific needs and challenges, ensuring robust, user-friendly interfaces that help businesses improve customer interaction and operational efficiency.


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Overview Provided by:
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Recent Compass Broadcast Suite Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"IVR technology"
Very easy and straight forward to use. Very easy to teach others how to use.

Compass Broadcast Suite Media

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