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3.8 out of 5
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Commusoft
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39 Commusoft Reviews
4.8 out of 5
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Overall Review Sentiment for Commusoft
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UM
Verified User in Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Easy to use, all of your tools and resources are right there on the platform and always updating itself so you always get a fast and reliable service.
We use it everyday for our business and it has never let us down Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Can sometimes be a bit hard to find what you need as there is so much to do with commusoft Review collected by and hosted on G2.com.
SC
Simon C.
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software. Review collected by and hosted on G2.com.
SJ
Samantha J.
Director - Davidson Heating & Plumbing limited
Small-Business(50 or fewer emp.)
UM
Verified User in Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Easy to use, adaptive software system for the office and engineers.
Allows prompt invoicing and easy control of the business.
Still discovering the newly developed features. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Nothing, great system.
Like everything else prices are on the increase. Review collected by and hosted on G2.com.
UO
Verified User in Oil & Energy
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
The company has been a Commusoft customer for nearly three years. During this time we have gone from strength to strength and been able to grow our operations as a result of the support that the Commusoft field service software has been able to offer both to our engineers in the field and our office based admin staff. We are able to quickly communicate with field staff and turn around our servicing, estimating and invoicing in a fraction of the time our pre Commusoft processes allowed. We aim to continue our association with Commusoft, continue growing the business and taking advantage of the functionality that Commusoft has to offer at real value for money. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Inability to change invoice addresses and add cost lines within estimates Review collected by and hosted on G2.com.
JB
Jonathan B.
Small-Business(50 or fewer emp.)
CB
Chris B.
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
We have been using Commusoft for many years; the service is outstanding, and it is the best software available for organising our business. The support is also excellent, I would recommend to anyone that wants an exceptional service to manage their business. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Nothing at all, it ticks all the boxes we require as a business. Review collected by and hosted on G2.com.
KK
Kelly K.
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Commusoft allows our job flow and diary management to be a simplified process, it is easy to take jobs and plan the diary, move jobs, invoice and take payments on job completion. Easy integration in to our accounting program has cut down a lot of manual entry issues. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
The set-up some of the features can take a lot of set-up time and things like reminders that you can schedule automatically would like to see these more customisable in terms of messages being sent to individual customers. Review collected by and hosted on G2.com.
UF
Verified User in Facilities Services
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Commusoft?
Easy to use.
Can manage my business easlily.
Helps to keep staff and customers happy. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
I would like to be able to see all invoices due on an agents front page even if we have selected another invoice address. Review collected by and hosted on G2.com.
UU
Verified User in Utilities
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Commusoft has streamlined many of our processes and eased the flow from customer booking to job completion and invoicing. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Not being able to edit an invoice address after creating an invoice. Review collected by and hosted on G2.com.
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