Commusoft has streamlined many of our processes and eased the flow from customer booking to job completion and invoicing. Review collected by and hosted on G2.com.
Not being able to edit an invoice address after creating an invoice. Review collected by and hosted on G2.com.
Ease of use. Feedback allows us to keep track of how long jobs take. Straightforward invoice system. Easy integration with our Accounts Software. Review collected by and hosted on G2.com.
Not always easy to get help if unsure of something. Review collected by and hosted on G2.com.
We find Commusoft an excellent piece of software for managing our plumbing and heating engineers. It is amazing how much more efficient we became. Our business has grown using Commusoft. Support are great, they follow any problems through until the end. We would highly recommend. Review collected by and hosted on G2.com.
A lot of the extra features are only available on the higher packages, which are charged at more money per user. When we have many users, this is a lot of money to add to the monthly bill. Review collected by and hosted on G2.com.
The system is great for organising multiple operatives digitally, invoicing is easy and customer service is fab! Review collected by and hosted on G2.com.
The report tab could be better with more oprtions Review collected by and hosted on G2.com.
Very easy to schedule engineers jobs and keep track of works that have been done. Customer managment is simple and we use it to manage all works daily.
Customer support has always been excellent. Review collected by and hosted on G2.com.
Can be a little complicated to deal with invoicing particularly as we use Xero to do our accounting but mainly when adjustsments are needed. Review collected by and hosted on G2.com.
We like the user-friendly system that allows us to easily schedule jobs. It allows our engineers to have the app on the mobile devices. This shows them their diaries and allows them to fill out job reports. Our office staff are then able to keep track of our jobs and send out job reports and invoices to our clients.
Customer support is easy to reach and very helpful. Review collected by and hosted on G2.com.
We get storage issues from time to time. This means that we have to go into old jobs and individually delete old pictures and videos. There is no option to Review collected by and hosted on G2.com.
Commusoft helps us to manage all of our plumng and heating works easily. Review collected by and hosted on G2.com.
It would be nice to be able to transfers tenant addresses whena landlord moves. Review collected by and hosted on G2.com.