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4.5 out of 5
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Commusoft 
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HC
Harry C.
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
*Outstanding customer service
*Always doing regular updates
*Always listening to my feedback and are always trying there upmost to update or change there features to try and suit our company.
*Been using them for 7 years now and if you compare how they were then to now it is completely different, even in 2013 it was still good but now it's on another level it's so easy and efficient to use.
*It's also so handy for new staff because it's so easy to learn and work your way around. Training new staff use to be very difficult on our old system but now new tstaff can learn within days the features of commusoft.
*Always keeping us up to date on new updates.
*Have fast response times to your enquiries
*They have so many features as well
*We can track our engineers through Commusoft
*Diary management is brillaint
*Filling is so much easier
*The fact you can do emails, text messages and payments through Commusoft is just top notch. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Being perfectly honest, I could not find a single bad thing to say. If there ever is something I don't like about commusoft or there's a feature that doesn't work properly or could do with adjusting Commusoft will listen and try there upmost to sort that out. Many times over the last 7 years they've adjusted or added so many features that makes us work more effieciently and quicker. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Commusoft
4.8 out of 5
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Overall Review Sentiment for Commusoft
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TP
Thomas P.
Director
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Ease of use. Feedback allows us to keep track of how long jobs take. Straightforward invoice system. Easy integration with our Accounts Software. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Not always easy to get help if unsure of something. Review collected by and hosted on G2.com.
TC
Tim C.
Plumbing/Heating Engineer & Office
Construction
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
We find Commusoft an excellent piece of software for managing our plumbing and heating engineers. It is amazing how much more efficient we became. Our business has grown using Commusoft. Support are great, they follow any problems through until the end. We would highly recommend. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
A lot of the extra features are only available on the higher packages, which are charged at more money per user. When we have many users, this is a lot of money to add to the monthly bill. Review collected by and hosted on G2.com.
AB
Verified User in Business Supplies and Equipment
Small-Business(50 or fewer emp.)
NI
Numan I.
Managing Director
Small-Business(50 or fewer emp.)
HS
heather s.
Director
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
The system is great for organising multiple operatives digitally, invoicing is easy and customer service is fab! Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
The report tab could be better with more oprtions Review collected by and hosted on G2.com.
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Very easy to schedule engineers jobs and keep track of works that have been done. Customer managment is simple and we use it to manage all works daily.
Customer support has always been excellent. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
Can be a little complicated to deal with invoicing particularly as we use Xero to do our accounting but mainly when adjustsments are needed. Review collected by and hosted on G2.com.
AF
Verified User in Facilities Services
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
We like the user-friendly system that allows us to easily schedule jobs. It allows our engineers to have the app on the mobile devices. This shows them their diaries and allows them to fill out job reports. Our office staff are then able to keep track of our jobs and send out job reports and invoices to our clients.
Customer support is easy to reach and very helpful. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
We get storage issues from time to time. This means that we have to go into old jobs and individually delete old pictures and videos. There is no option to Review collected by and hosted on G2.com.
AU
Verified User in Utilities
Small-Business(50 or fewer emp.)
GP
Gemma P.
Health And Safety Coordinator
Small-Business(50 or fewer emp.)
What do you like best about Commusoft?
Commusoft helps us to manage all of our plumng and heating works easily. Review collected by and hosted on G2.com.
What do you dislike about Commusoft?
It would be nice to be able to transfers tenant addresses whena landlord moves. Review collected by and hosted on G2.com.
AC
Verified User in Civil Engineering
Small-Business(50 or fewer emp.)
Commusoft Categories on G2
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