Commune Features
What are the features of Commune?
Community Building
- Email Integration
- Social Network Integration
- Qualitative Solutions
- Advanced Portal Features
Community Improvement
- Gamification
- Survey Customization
- Branching/Skip Logic
- Multilingual Surveys
Customer Analytics
- Customer Intelligence
- ROI
Community Management
- Qualitative Solutions
- All-in-one Dashboard
Community Analytics
- Customer Intelligence
- Downloadable Reports
- Customer Engagement
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Commune Categories on G2
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Community Building
Social Network Integration | As reported in 31 Commune reviews. Provides tools for content distribution across multiple social networks. | 89% (Based on 31 reviews) | |
Contacts Sync | As reported in 29 Commune reviews. Uploads contacts directly into the company database and assists with managing contacts. | 91% (Based on 29 reviews) | |
Email Integration | As reported in 31 Commune reviews. Seamlessly integrates email with company databases (mail merge). | 87% (Based on 31 reviews) | |
Social Network Integration | Provides tools for content distribution across multiple social networks. 32 reviewers of Commune have provided feedback on this feature. | 87% (Based on 32 reviews) | |
Qualitative Solutions | Based on 32 Commune reviews. Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | 92% (Based on 32 reviews) | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. 32 reviewers of Commune have provided feedback on this feature. | 93% (Based on 32 reviews) |
Community Improvement
Gamification | As reported in 33 Commune reviews. Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | 89% (Based on 33 reviews) | |
Survey Customization | Allows for unique, brand-specific survey creation and management. 33 reviewers of Commune have provided feedback on this feature. | 89% (Based on 33 reviews) | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. This feature was mentioned in 32 Commune reviews. | 88% (Based on 32 reviews) | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation. 32 reviewers of Commune have provided feedback on this feature. | 86% (Based on 32 reviews) |
Customer Analytics
Customer Intelligence | Based on 32 Commune reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | 93% (Based on 32 reviews) | |
Customer Engagement | Based on 31 Commune reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | 94% (Based on 31 reviews) | |
Downloadable Reports | Based on 30 Commune reviews. Provides functionality to dowload reports in multiple formats. | 91% (Based on 30 reviews) | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. This feature was mentioned in 31 Commune reviews. | 83% (Based on 31 reviews) |
Community Management
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 31 Commune reviews. | 92% (Based on 31 reviews) | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 31 Commune reviews. | 91% (Based on 31 reviews) | |
All-in-one Dashboard | Based on 32 Commune reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. | 90% (Based on 32 reviews) |
Information Distribution
News Feed | Allows information to be distributed via a scrolling news feed. | Not enough data | |
Newsletter | Allows information to be distributed via newsletter. | Not enough data | |
Notifications | Allows information to be distributed via push notification. | Not enough data | |
Allows information to be distributed via email. | Not enough data | ||
Multi-Channel Sharing | Allows administrators to deliver information through multiple channels at once. | Not enough data |
Employee Engagement
Employee Generated Content | Able to share pictures, videos or external articles, and users can participate in the communication if authorized | Not enough data | |
Confirmation | Allows employees to confirm that they have received or read a piece of content. | Not enough data | |
Comments | Allows employees to leave comments on posts within the application. | Not enough data | |
Inline Translation | Automatically translates information via machine translation. | Not enough data | |
Administrative Access | Allows administrators to set permissions within the application. | Not enough data | |
Content Interaction | Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. | Not enough data | |
Surveys (global & local) | Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. | Not enough data | |
Chat | Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). | Not enough data |
Community Analytics
Customer Intelligence | As reported in 33 Commune reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | 94% (Based on 33 reviews) | |
ROI | Based on 31 Commune reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | 85% (Based on 31 reviews) | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. This feature was mentioned in 33 Commune reviews. | 92% (Based on 33 reviews) | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. This feature was mentioned in 34 Commune reviews. | 93% (Based on 34 reviews) |
User Experience & Accessibility - Employee Communications
Native Mobile Application | Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers. | Not enough data | |
Branded Experience | Provides customizable web platform for colors, fonts, company branding etc. | Not enough data | |
Personalized Ux Experience | Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. | Not enough data | |
Audience Management & Creation | Creates segmentation groups and communication audiences to target messages, content, features access, etc. | Not enough data |
Content Distribution - Employee Communications
Newsfeed | Displays application newsfeed content in an engaging and modern manner. | Not enough data | |
Newsletter Engine | Allows for reaching employees through the Integrated newsletter builder via email | Not enough data | |
Multi-Channel Sharing | Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. | Not enough data |
Additional Features - Employee Communications
Emergency Notifications | Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. | Not enough data | |
Analytics | Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who. | Not enough data | |
Integrations | Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. | Not enough data |
