Commercient SYNC Reviews & Product Details

Commercient SYNC is a data integration solution designed to seamlessly connect your ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This innovative platform leverages advanced AI technology to automate data synchronization, eliminating the burdens of manual data entry, coding, and server management. By ensuring that your data remains consistent, current, and accessible across all teams and devices, Commercient SYNC empowers businesses to operate efficiently, whether employees are in the office, working from home, or on the move. The primary target audience for Commercient SYNC includes businesses of all sizes that rely on both ERP and CRM systems to manage their operations and customer relationships. Companies often face challenges such as duplicate data entry, delayed access to inventory information, and order fulfillment errors. Commercient SYNC addresses these issues by automating bi-directional updates between systems, allowing teams to focus on strategic initiatives rather than repetitive tasks. This integration is particularly beneficial for sales teams that require real-time access to inventory data, enabling them to make informed decisions quickly. One of the standout features of Commercient SYNC is its ability to provide real-time inventory visibility. By automatically syncing ERP inventory data directly into the CRM, sales representatives gain instant access to critical information, which enhances their ability to respond to customer inquiries and fulfill orders accurately. Additionally, the platform minimizes manual errors by synchronizing customer, product, and order data, leading to improved order processing and heightened customer satisfaction. Commercient SYNC also supports both on-premises and cloud-based ERP systems, offering pre-built integrations with over 150 different ERP solutions. This versatility ensures that businesses can implement the platform regardless of their existing infrastructure. The deployment process is designed to be quick and efficient, with many businesses able to go live within weeks rather than months, thanks to pre-built templates and an intuitive setup approach. As businesses grow, Commercient SYNC scales alongside them, accommodating the synchronization of hundreds to millions of records without compromising performance. By streamlining operations and eliminating data bottlenecks, Commercient SYNC ultimately enhances productivity and supports smarter decision-making, making it a valuable asset for organizations looking to optimize their workflows and drive growth.

Product Website

Seller

Commercient, Inc.

Discussions

Commercient SYNC Community

Languages Supported

English, French, Italian, Portuguese, Spanish

Overview by

Diego Gonzalez

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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Commercient SYNC Integrations

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Verified by Commercient SYNC

Commercient SYNC Media

How to Architect Your 2026 Data Stack for AI.

Official Downloads

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Kelly M.

Small-Business (50 or fewer emp.)

11/20/2023

"Commercient SYNC helped our company integrate our CRM and ERP."

4.5/5

What do you like best about Commercient SYNC?

Helps us communicate better to our customers now that we can connect our ERP data to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

It was a little tricky to set up in the beginning, but that was mostly because I was a one man team managing it all. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

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Thanks for taking the time to leave us a review, Kelly! We value your business and strive to make sure you love your experience with Commercient.

Brad B.

Division IT Manager

Mid-Market (51-1000 emp.)

1/18/2024

"SYNC helps us work efficiently!"

5/5

What do you like best about Commercient SYNC?

SYNC has a team behind it that gets the job done right! Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

It took a bit longer to get setup then intially expected, but they helped us figure out the process since we had never done a connection like this! Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

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At Commercient, your feedback is invaluable. Thanks for taking the time to share your experience!

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

10/30/2023

"Infor Visual to Salesforce"

5/5

What do you like best about Commercient SYNC?

It has been a pleasure working with Commericent on the integration of our ERP and CRM systems. The success, application, and technical support teams have been extremely reliable in assisting with the integration. The Help Desk center streamlined timely support when needed. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The feature I liked the least about Commercient Sync was the Customer Guided Implementation (CGI). Review collected by and hosted on G2.com.

Anna B.

Mid-Market (51-1000 emp.)

4/6/2023

"Great at Connectin our ERP and CRM"

5/5

What do you like best about Commercient SYNC?

Because of the SYNC, we don't have to double-enter our customer information into two different systems, and it helps our entire organization have clarity across the board.

It was a fairly easy process to set up the SYNC agent, Commercient did the heavy lifting configuring the sync to our CRM, and the post-implementation support has been good as well. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The more often you want the two systems to sync with each other, it's going to cost you. To have a real-time sync can be pretty pricey.

If you upgrade your ERP system and need to establish the sync between the ERP and CRM, it's an extra add-on cost to do that, which I wasn't expecting. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Having our ERP data at our fingertips within our CRM has been a game-changer for our sales and marketing teams. Our ERP isn't the most user-friendly, so getting that ERP data in a system that our sales team can easily navigate has helped them get more insight on their customers and see their sales data without having to wait until the end of the month or quarter to get a report out of the ERP. From a marketing standpoint, it helps me get a better view of our customer sales and product mix. Review collected by and hosted on G2.com.

Patrick S.

Marketing Manager

Mid-Market (51-1000 emp.)

3/20/2024

"Commercient review"

4/5

What do you like best about Commercient SYNC?

Their customer support is top notch. If they don't get it right the first time, they will work with you to ensure your needs are met. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

You must be very specific with your requests to ensure all needs are met. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

1/22/2024

"Continuous Improvement is easy!"

4.5/5

What do you like best about Commercient SYNC?

The team at Salesforce has responded quickly with requested improvements or changes to the app made by our sales team. We've also been able to communicate with our initial implementation team which really sped up the process as they know us. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

There was one aspect of our accounting software that they didn't have a pre-determined way to integrate. It didn't take them long to figure it out though. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

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Your positive feedback is much appreciated, and it motivates us to maintain high standards of service at Commercient!

Chris H.

Sales Manager

Mid-Market (51-1000 emp.)

10/11/2023

"Commercient was the best solution we found (Sage to Salesforce)"

5/5

What do you like best about Commercient SYNC?

It's a very affordable way to get almost live data from Sage to Salesforce. Helps make our sales team expenentially more effective. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Had a few issues getting data in the right buckets during the sync but it was quickly remedied. Review collected by and hosted on G2.com.

Todd B.

Mid-Market (51-1000 emp.)

11/10/2023

"Ahead of schedule, thorough communication"

4.5/5

What do you like best about Commercient SYNC?

Delivered ahead of shcedule exactly what we expected Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

There are no drawbacks to using SYNC. I'll use them every time. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

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We're overjoyed to receive your positive feedback and look forward to exceeding your expectations again!

Adrian G.

Mid-Market (51-1000 emp.)

3/15/2023

"Excellent Tool!"

5/5

What do you like best about Commercient SYNC?

Working with a great team, like with Julian. The tool itself is pretty straightforward. This helps us work with the system to accommodate any needs we may have. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Since the system is a little straightforward and from our case with our accounting system, we have to make sure data integrity is solid. If the system could be a little better with giving that confidence it would be above and beyond. Review collected by and hosted on G2.com.

John E.

President

Mid-Market (51-1000 emp.)

3/23/2023

"Fantastic product and pre/post live support!"

5/5

What do you like best about Commercient SYNC?

Very configurable and reliable. Set it and forget it! Once you map your data and set the SYNC schedule, you honestly forget about the background process. Reliable uptime and logic prevents a need to touch. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Haven't come across any yet. Pricing is reasonable, value is great and they are very responsive to case for support and projects Review collected by and hosted on G2.com.