Comcast Business Reviews & Provider Details

They are causing more problems than they solve at this point, and since they're the only internet provider available in the building we are stuck with them. Review collected by and hosted on G2.com.

With all of the options available for Internet without contracts, I advise you to explore those and avoid a contract with early termination fees if possible. It's obvious that Comcast was not willing to assist me even with Covid hardships causing my need for termination. Review collected by and hosted on G2.com.

I have severed ties with Comcast Review collected by and hosted on G2.com.

Investigate whether you have alternatives. If not, be ready for bad service. Review collected by and hosted on G2.com.

Comcast Business is refusing to transfer my internet and phone service to the new owner of my business. Their customer service representatives make all kinds of promises to take care of the problem, but do not follow through. Two have even promised to call me back within 1 to 2 hours, but neither one did. The buyer and I have both been working on this for almost two weeks without resolution. Worst customer service experience ever! Review collected by and hosted on G2.com.

When looking for internet and/or telephone providers, be sure to include Comcast Business in your search. Review collected by and hosted on G2.com.

I use Comcast Business for both the internet and telephone. I have never had a problem with downtime. When I had questions, I found their customer service to be responsive and excellent. I am quite pleased with Comcast Business. Review collected by and hosted on G2.com.

None at the moment. Review collected by and hosted on G2.com.

None at the moment. None at the moment. No more productive than we would be with another provider at a base level. Review collected by and hosted on G2.com.

Customer service is not very helpful, you get transferred many times to get to the right place. Review collected by and hosted on G2.com.

This is a great service to have. Especially if you have a remote office or have employees working remotely. Review collected by and hosted on G2.com.

During the pandemic season, it helped up communicate with our clients and employees by maintaining phone line access. Review collected by and hosted on G2.com.

I really can't say I have any dislikes or comments on improvement. To be fair, I have not had the chance to delve into the various other benefits and options they offer but I am slowly doing that by looking at one new feature a week and evaluating if I can use it and would it be beneficial. Review collected by and hosted on G2.com.

Look at all the different features Comcast has to offer -- I was very surprised when I took the time to go through all the options. It makes so many day to day things easier and reliable! Review collected by and hosted on G2.com.

I have experienced no problems with Comcast. If I need assistance, I reach out to customer support. Again, the biggest benefit is call forwarding and the messages being sent in email format. This is very useful especially now because I am slowly beginning to travel again and this is a must-have feature. Review collected by and hosted on G2.com.

I've been a customer of Comcast, then Comcast Business, for over 10 years. My internet connection was very slow. I decided to upgrade with Faster Internet (which was not really faster than the previous product), and the rest is history. After many techs making visits, many phone calls, and many hours, I finally got some results. It seems that the problem comes from the fact that I have 4 Motorola SB6120 modems connected to 3 Super Hubs (2 via cable, 1 via Ethernet). Since some of these modems are 4 years old, Comcast decided to send me new Arris TG862G modems. I installed the new modems and connected them to the ethernet ports on the Super Hubs. The problem was not solved. I got reliable speeds around 120-130Mbps (with peaks of 160Mbps). So, no speed boost, but at least it was not crashing anymore... But still not really "faster". This was a disappointment. Review collected by and hosted on G2.com.

I do not recommend hosting anything large or high traffic with Comcast Business because the upload speed is highly limited. It will slow down the internet for your business. Review collected by and hosted on G2.com.

The internet is more reliable because it's made and built for businesses. We do host some applications on Comcast Business internet, but because of the limited and slow upload speeds, we can’t have too many clients connected and downloading from our server. I have to admit that Comcast Business has 100.00% uptime, we’ve never faced downtime. However, I realized that it can get a bit slow when too many people are using the internet. That’s why we limit the internet to employees only. The only benefit I got from them is the uptime, which is unbeatable. I can’t say much about their limited speeds because that’s the max they offer in my area. It’s occasionally good to spin up a temporary server for customers and testers to access our apps, but not recommended as you don’t want high traffic to be hitting the your business internet. Review collected by and hosted on G2.com.

I havent had any issues since we started using them. So nothing at this point. Review collected by and hosted on G2.com.

They are actually Awesome! use them! Review collected by and hosted on G2.com.

Faster and more reliable internet speeds insures our office phones work optimally! Review collected by and hosted on G2.com.