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COLLECTIONS AND RECOVERY Reviews & Product Details

Sonja S.
SS
C
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about COLLECTIONS AND RECOVERY?

I like being able to collect on past due balances without the hassle Review collected by and hosted on G2.com.

What do you dislike about COLLECTIONS AND RECOVERY?

No dislikes, I love the ease of collections and recovery Review collected by and hosted on G2.com.

What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?

We are able to use the process to categorize by amount, name and age of debt. The realization is how much money can be loss. Review collected by and hosted on G2.com.

COLLECTIONS AND RECOVERY Overview

What is COLLECTIONS AND RECOVERY?

Full-featured delinquency management software manages every phase of an account's lifecycle for customer service, collections and recovery.

COLLECTIONS AND RECOVERY Details
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Product Description

Full-featured delinquency management software manages every phase of an account's lifecycle for customer service, collections and recovery.


Seller Details
Year Founded
1967
HQ Location
Houston, TX
Twitter
@ShawSystems
292 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Description

Shaw Systems is a leading provider of modern web-based servicing and collections software with over 5 decades of experience. We provide out-of-the-box loan servicing configuration and business rules so your team can hit the ground running. Our pre-configured product allows any size lender to accelerate their project and leverage best practices right away. Our fully integrated solution offers seamless support for the needs of the borrower, dealer/merchant, internal staff, and management. Shaw's solution manages every aspect of the servicing life cycle. This includes the welcome call/email/text, accounting, customer service, delinquency management, recovery, and placement. Financial organizations can obtain business faster and at a lower cost with our industry leading servicing software.

Recent COLLECTIONS AND RECOVERY Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Learning"
Easy to maneuver in categories for reconciliation of accounts receivables.
Firdaus J.
FJ
Firdaus J.Mid-Market (51-1000 emp.)
4.5 out of 5
"It was user friendly and efficient"
It manages every phase of the account life cycle of the key account. Process automation. User-defined screens. Data driven technology. Pop-up a...
Sonja S.
SS
Sonja S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Let's GET The Money!"
I like being able to collect on past due balances without the hassle
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COLLECTIONS AND RECOVERY Media

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4 out of 5 Total Reviews for COLLECTIONS AND RECOVERY

4.3 out of 5
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Firdaus J.
FJ
Independent Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about COLLECTIONS AND RECOVERY?

It manages every phase of the account life cycle of the key account.

Process automation.

User-defined screens.

Data driven technology.

Pop-up alerts. Review collected by and hosted on G2.com.

What do you dislike about COLLECTIONS AND RECOVERY?

It's not real time accounting. Payment processing takes time. Review collected by and hosted on G2.com.

What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?

Managing work flow is solved by queuing over night and automated tasks.

Provides alerts based data driven techniology. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about COLLECTIONS AND RECOVERY?

Easy to maneuver in categories for reconciliation of accounts receivables. Review collected by and hosted on G2.com.

What do you dislike about COLLECTIONS AND RECOVERY?

I have not found anything at this point. Review collected by and hosted on G2.com.

What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?

easy to cross-reference between insurance and adjustment Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about COLLECTIONS AND RECOVERY?

I am stopping all the possible losses daily. Review collected by and hosted on G2.com.

What do you dislike about COLLECTIONS AND RECOVERY?

Unable to make contact with some of the customers usually ends in a loss for the company. Review collected by and hosted on G2.com.

What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?

The more information that we gather from customers, makes it easier to collect. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about COLLECTIONS AND RECOVERY?

i like how the software is easy to use and they way the flow of the system. i also like that you are able to see reports of accounts and how you use those accounts. i also enjoy the simplicity of the software and how the accounts help not only the company but customers. i love how the system separates things and areas for you so that if you are looking for a specific thing you can find it easily. Review collected by and hosted on G2.com.

What do you dislike about COLLECTIONS AND RECOVERY?

i dislike how the software looks i would love to see a more updates look on the software. i also dont like that the specific use of keys for different functions.i dislike that the company would give more educational videos so that you can learn the system more. Review collected by and hosted on G2.com.

Recommendations to others considering COLLECTIONS AND RECOVERY:

some recommendations would be to look into to see if the system give free training so that employees can became more familiar with the system so that they can better assist customers. i would also recommend to see what this system may offer compared to other system that are similar. i would recommend maybe a guide for new employees to use so that it can be easy to lean Review collected by and hosted on G2.com.

What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?

i use the software for all problems when it comes to customer account. this is the main use of customer accounts and how we communicate with account services and recovery. i realized that this is really beneficial for companies so that customers can get the best service. i also have been able to use the system to understand accounts better. Review collected by and hosted on G2.com.