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CocoFax Reviews & Product Details - Page 3

CocoFax Overview

What is CocoFax?

CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.

CocoFax Details
Languages Supported
English
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Product Description

CocoFax is a cloud-based HIPAA compliant fax solution to cross-platform sending and receiving faxes securely and reliably. A stable & fast user interface, perfectly secured archive, email-fax communicative solution, international coverage, and G Suite integration make CocoFax seamlessly integrated into any business and administration occasions. You will find CocoFax to be the fittest online fax system for all small-middle sized companies, healthcare & administrative management, and individual uses.

How do you position yourself against your competitors?

CocoFax’s online fax services are compliant with multiple industry security standards such as HIPAA and PHIPA, ensuring safe data transmission and delivery. We support unlimited faxing and smooth team management. Users can send faxes to multiple recipients and set up a blacklist for enhanced faxing efficiency. The newbie-friendly surface makes it convenient for anyone to send and receive faxes on the go.


Seller Details
Seller
CocoFax
HQ Location
Singapore
Twitter
@coco_fax
1,528 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Description

CocoFax is the most helpful online fax service that allows you to send and receive faxes online from any device securely and reliably. Let's manage faxes without messing up with any physical documents by CocoFax!


SM
Overview Provided by:
Director of Neol Innocation Ltd,.

Recent CocoFax Reviews

MA
Mehedi A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great even best thing is free trail without limit"
Free trail without limit and not a temporary fax number.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Reasonable"
The ability to add contacts and send faxes without having to immediately sign up for a paid subscription is great. The process for putting the fax ...
JB
Joe B.Mid-Market (51-1000 emp.)
4.0 out of 5
"A better way to send faxes!"
Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use and my employees love it. Also, bein...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

CocoFax Media

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Video Reviews

182 out of 183 Total Reviews for CocoFax

4.6 out of 5
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182 out of 183 Total Reviews for CocoFax
4.6 out of 5
182 out of 183 Total Reviews for CocoFax
4.6 out of 5

CocoFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CocoFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BF
Pharmacy Resource Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

My favorite thing about Coco Fax is that I can save all the numbers on my file, so they are easily to send next. On top of that, the site is very easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing that i dislike about Coco fax. The site is extremely easy to use, and I have recommended it to all my colleagues so far and will keep recommending it to others. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

No problems with Coco Fax. The Benefits are the ease of use, inexpensive prices, different price options for an additional amount of papers to be sent, and easily save contacts info. Review collected by and hosted on G2.com.

RS
Independent Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

It is so easy to sign in and fax over my information using CocoFax Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing that I dislike. It is so simple to sign in and attach documents to fax over. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

It is less expensive than other electronic faxing systems. It always takes care of the job at hand. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I no longer have to use my Multifunction printer, fax scanner. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Rhonda,

Thanks so much for sharing your experience with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

LH
Installation/ Service Tech Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CocoFax?

The ease of use and being able to fax without a landline was awesome. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

The only thing I would have to pick on the dislike portion of the review would have to be pricing value. But overall not so bad for the business side. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about CocoFax?

I like the idea that I can have an entire fax system with a local US fax number that stays permanently for me. This is a perfect solution for those who are using online business and need to establish their business professionally. In addition, the availability of mobile apps makes it flexible and portable that you would not miss your important things. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I think the limitation of the page numbers should be removed as this is software, not a hard copy, so logically there is no need to limit the number of pages that I can send /receive monthly. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

I certainly recommend this to others. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I started a US LLC business and I found that I need a local US fax number. Since I'm not living in US, so this service was the best solution for my case, so I got it to offer local fax number for my clients. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi there,

Thank you for taking the time to give your feedback. Please note that our plan is based on the number of fax pages you need, thus we need to set the limit for users. Anyway, I will pass it on to our product development team to see if they could implement any of these changes based on your suggestion.

EC
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

The ease of browser controlled fax makes work life easier Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

To the date of this review, this user has no complaints Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

Use the fax service to your fulliest needs Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Office wide faxing from the worker's desk instead of walking away from time sensitive work Review collected by and hosted on G2.com.

CS
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

CocoFax came up as highly recommended when I searched for quick efax options. I was able to quickly set up an account and get my fax sent in minutes. The application confirmed within seconds that the fax was successful and let me know what was happening with my fax transmission during the entire process. The receiver validated that they had received the documents timely with high-quality results. I will definitely be using this service again in the future for clients who require fax for record purposes. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

CocoFax worked perfectly, so I have nothing negative to report. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I have not had to fax any documents to clients in many years, so I was worried about having a good business relationship with clients who needed a paper trail. CocoFax has helped me to service those clients without putting out capital for a fax machine. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Cheryl,

We are thrilled to have you as part of the CocoFax family! Thank you for sharing your kind words with us. It means the world to us and to our entire team.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

CocoFax is so easy to use and very fast. I can scan a file and fax it to the recipient in less than 3 minutes. It is also so easy to use that I have taught all my coworkers how to do it. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is no downside to using CocoFax, the only thing I could think of would be that it might be easier to use CocoFax than sending an email with an attachment, but not everyone can receive faxes. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

Dig into the software and get comfortable with it; after you get into it, it gets much easier Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

We have been having issues using other fax services, either with their software or faxes not being received, so we were relieved to find a super reliable service. We no longer have to have a fax machine or pay for much more expensive service. Review collected by and hosted on G2.com.

HV
student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

that i have free easy faxing options.I havnt gotten to actually try it out yet past signing up but am ready to try it out right after this survey but so far so good Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

nothing its all great.I like the whole system and havnt found anything to dislike yet Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

its all straight forward and so much easier then the old scool fax machines Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

I dont have a landline phone service so having an app like this saves me time gas and money going somewhere to spend money use gas to send a fax for me.This is so convent Review collected by and hosted on G2.com.

JK
N/A
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

Sign up took very little time, and sending the fax was as easy as finding the JPEG or PDF(s) I needed, enter the phone number, and hit send. Great app! I would recommend to a friend. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

The product is outstanding. I don't think I will ever sign up for premium because my fax needs are low, but it's nice to have that service available, too. Thanks. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

Just sign up Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Who has a fax machine these days? Not me and not anybody I know, except a few old-school businesses. It is nice that CocoFax offers a service that enables communication with these entities. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about CocoFax?

It is very convenient. It has an easy layout, and I do not have to travel outside to use a stationary fax machine, nor do I have to have a fax line. I can send a fax from anywhere, and my fax number will show up as sender. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

So far, I haven't encountered any problems that might create a dislike. Review collected by and hosted on G2.com.

Recommendations to others considering CocoFax:

Get It. It will make your life and work a lot easier and more enjoyable. Review collected by and hosted on G2.com.

What problems is CocoFax solving and how is that benefiting you?

Doing business and volunteer work in the community requires sending faxes on behalf of other people. CocoFax helps tremendously with this, especially during the pandemic. I have the reassurance that I do not have to risk my own safety by being in the presence of too many people at one time, who may or may not be cautious. Review collected by and hosted on G2.com.