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Clyde
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Clyde
By Clyde
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4.8 out of 5 stars
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Clyde Reviews & Product Details

Editadmin
Verified User in Retail
ER
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Clyde?

The dashboard is clean and support is prompt. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

I'd like to have volume discounts on the protection plans when we sell in bulk to B2B customers. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

It reduced our workload when selling protection plans. The previous vendor required us to FTP data weekly. Now it's seamless. Review collected by and hosted on G2.com.

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Clyde Overview

Editedit
What is Clyde?

Clyde helps brands take control and take care of the post-purchase journey for their customers with the Ownership Enrichment Platform. We’ve reimagined product protection, registration, and issue resolution so manufacturers and eCommerce brands can create beautiful, profitable, unified ownership experiences for their customers — and unlock the LTV of their dreams. Over 300 brands like Hydrow, Marshall, SharkNinja, Lull, Tempo, Newell Brands, and Barnes & Noble use Clyde to build deeper relationships with their customers. To learn more about Clyde, visit www.joinclyde.com

Clyde Details
Discussions
Clyde Community
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Product Description

Integrates with your website‚or at the sales counter‚in minutes. You run your store exactly as normal, and we handle every aspect of your protection plan offering. You can even use our dashboard to set your offerings to autopilot and we'll constantly optimize their pricing to increase your conversions and margin.

Seller Details
Seller
Clyde
Year Founded
2017
HQ Location
New York, New York
Twitter
@join_clyde
347 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Alex D.
AD
Overview Provided by:
Alex Daskalopoulos

Recent Clyde Reviews

Harshit R.
HR
Harshit R.Enterprise (> 1000 emp.)
5.0 out of 5
"It's Great"
Easy to access, Easey to use and understand
Read more
Rochelle D.
RD
Rochelle D.Mid-Market (51-1000 emp.)
5.0 out of 5
"This looks fantastic and genius"
Give your customers another reason to buy directly from you instead of elsewhere.Clyde covers just about anything you can imagine across commercial...
Read more
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"It is a great option to offer to customers"
It integrates easily with shopify which is our platform
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Clyde Media

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9 out of 10 Total Reviews for Clyde

4.8 out of 5
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9 out of 10 Total Reviews for Clyde
4.8 out of 5
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9 out of 10 Total Reviews for Clyde
4.8 out of 5
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G2 reviews are authentic and verified.
Here's how.
Rochelle D.
RD
Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Clyde?

Give your customers another reason to buy directly from you instead of elsewhere.Clyde covers just about anything you can imagine across commercial, consumer, and used products.Make all the right moves to improve your product development, marketing, and customer experiences with data gathered from sold warranties, third-party purchases, filed claims, customer feedback, and more. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

everything about clyde is cool.no complains at all Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Captures the day to day margin revenue .extended warranties are proven to increase AOV, LTV, and ILYs as an automated. Review collected by and hosted on G2.com.

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Harshit R.
HR
Strategic Sourcing Dpt. Manager
Retail
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Clyde?

Easy to access, Easey to use and understand Review collected by and hosted on G2.com.

What do you dislike about Clyde?

Responce time is high need to expedite the process Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Can track Each and every product warrnaty management Review collected by and hosted on G2.com.

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Erika S.
ES
Marketing Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Clyde?

Clyde was very easy to implement and a great add-on for a sale. It integrates well with BigCommerce and requires no maintenance once it is setup. It was also much cheaper and easier to use. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

One of the downsides is that each warranty requires its own sku which was a challenge when integrating with our POS system. Luckily, Clyde and team were able to help us find a solution. Review collected by and hosted on G2.com.

Recommendations to others considering Clyde:

This is a no-brainer add-on for many products. We have had a lot of customers add a warranty to our refurbished products. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

They have just begun implementing marketplace warranties which will be a huge benefit for us since a majority of our sales are on marketplaces. It is also increasing our average order amount. Review collected by and hosted on G2.com.

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Verified User in Retail
ER
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Clyde?

It integrates easily with shopify which is our platform Review collected by and hosted on G2.com.

What do you dislike about Clyde?

low margins/high cost. Plus its based on retail price. If I have a product that has a retail price of $200 and I sell it for $100, Clyde charges based on the $200 price Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Helps give customers a piece of mind if their product gets damaged Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Clyde?

Clyde helps instill greater trust in our customers, as they know we and Clyde will have their back if anything goes amiss. The integrations with Shopify and Gorgias also make it seamless for our team to manage. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

So much has already been built out this year that has enhanced the Clyde experience, and we only expect it to improve. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Clyde allows us to register our limited warranties for purchases made offline, so we can clearly track purchases that come from IRL stores, and not just e-commerce transactions. Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Clyde?

Fast response from support team from onboarding to recent changes in contracts Review collected by and hosted on G2.com.

What do you dislike about Clyde?

We went from offering one-year, two-year and three-year extended warranties to just two and four years with an increase in price. Had to lower my profit margin by 50% Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

I only sell merchandise. My suppliers generally offer repair and warranty work in their shops for their customers. After the first year manufacturer warranty runs out, the availability of extended contracts with Clyde assures my customers get some peace of mind after spending so much on merchandise. Review collected by and hosted on G2.com.

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Tim S.
TS
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Clyde?

Clyde makes for easy integration and allows us to set prices that are enticing for our community. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

It's not entirely self-serve, but they are getting better and better. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

We have an expensive consumer electronic device that allows our customers a seamless and fast turnaround for replacement. Review collected by and hosted on G2.com.

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Mark N.
MN
Web Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Clyde?

The extra income. We have several $400+ products that offer Clyde and we have seen GREAT success. Attachment rates are above 10%! Review collected by and hosted on G2.com.

What do you dislike about Clyde?

So far it has been a positive experience. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Problem is solving our customers need to add further protection to their product. With Clyde, we get extra revenue and the customer gets extra protection, it's a win-win. Review collected by and hosted on G2.com.

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Neel J.
NJ
Head of marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Clyde?

Flexibility & pricing. Easy to use service. Review collected by and hosted on G2.com.

What do you dislike about Clyde?

It's not available in others EU so it becomes a broken experience for users in other geographies. Review collected by and hosted on G2.com.

Recommendations to others considering Clyde:

Use it to convince customers for a hassle-free buying experience. Review collected by and hosted on G2.com.

What problems is Clyde solving and how is that benefiting you?

Works as a great point of sale for our product range. Review collected by and hosted on G2.com.

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