CloudMasonry Reviews & Provider Details

Always available to help with project solutions. Will always be direct and honest about associated risks and will never sugar coat anything. Will propose solutions but will never be pushy about upselling. Review collected by and hosted on G2.com.

None spring to mind - they have been excellent throughout. Review collected by and hosted on G2.com.

Depth of domain expertise

Incredibly professional team of experts

A delight to work with

Responsive, very thorough

Excellent project management and communication

Very well run customer engagement process from start to finish with clear pricing, transparent reporting and you don't pay for hours you don't use! Review collected by and hosted on G2.com.

There is nothing we disliked about working with CloudMasonry.

I would work with them again without any hesitation and have already recommended them to other parts of the business. Review collected by and hosted on G2.com.

My colleague and I really enjoyed working with Ishan and Gary. They were both responsive to emails, met with us on a regular basis to provide project updates and answer questions, and they are both very knowledgeable about Salesforce. Review collected by and hosted on G2.com.

We did not have any negative experiences with our project. Review collected by and hosted on G2.com.

Our experience with CloudMasonry has been impressive, primarily due to the consultant's knowledge and expertise in Salesforce. She answered questions quickly and gave clear explanations that we were able to understand as beginners to the system- and kindly repeated herself if we didn’t. She was also very accommodating whenever the schedule or scope had to change a bit. Not only did CloudMasonry solve countless requests during our time working together, we also feel more educated and prepared to take on new projects. Review collected by and hosted on G2.com.

It is not explicitly a dislike, but we underestimated the time and involvement that would be required on our end of the partnership. We learned quickly that the more attention we were able to dedicate to the projects, the more efficient our consultant could be with her work. In the end, our engagement working alongside our consultant only benefited our own knowledge of the system. Review collected by and hosted on G2.com.

- Understanding of our business, and the willingness to adjust the implementation based on our needs

- Excellent communication of status, including budget, deliverables, and risks

- Comprehensive knowledge of Salesforce, what works/what doesn't Review collected by and hosted on G2.com.

We are also using a third party integration layer, and there was initially friction between CloudMasonry and this company. Once the issue was known, CloudMasonry did a great job of proactively pulling in this company into meetings and making sure the work product was integrated as needed. Review collected by and hosted on G2.com.

The top reasons why I love CloudMasonry:

They are incredibly knowledgeable.

They are always available (even during off hours).

Easy to work with.

Amazing communication.

They are incredibly organized and always follow through with any open/action items. Review collected by and hosted on G2.com.

There are absolutely no downsides to working with CloudMasonry. Review collected by and hosted on G2.com.

The consultants at CloudMasonry are undoubtedly smart and demonstrated a deep understanding of Salesforce and its capabilities. They took the time to thoroughly analyze our business requirements and customize Salesforce to suit our specific needs. Their intelligence was evident in the thoughtful solutions they proposed, always keeping our long-term goals in mind. Review collected by and hosted on G2.com.

I did not have any downsides, they continued to impress me the entire time. Review collected by and hosted on G2.com.

Landon was so knowledgable and professional. He was able to quickly turnaround the items we had on our list that we spent way too much time trying to solve on our own. Besides his technical knowledge, he was also amazing at project management and keeping us updated on status and staying on budget. Review collected by and hosted on G2.com.

There was nothing we disliked about CloudMasonry Review collected by and hosted on G2.com.

CloudMasonry’s communication is second to none. I truly feel like we are on the same team working together on initiatives. They always ensure any question or issue is thoroughly resolved, and that our internal team understands what’s going on. Their techs excel at explaining technical things at a level everyone can grasp. Review collected by and hosted on G2.com.

I do wish CloudMasonry used a calendar tool for easier scheduling. Review collected by and hosted on G2.com.

They are responsive and efficient. They recognize the value of time for both their own operation as well as the institutions. They have exercised design thinking in their process, involving key stakeholders in the feedback loop. Review collected by and hosted on G2.com.

There is really nothing to dislike. They have been truly impactful for our organization's needs in the Salesforce system. Review collected by and hosted on G2.com.