CloudExtend ExtendSync for Google Workspace Reviews & Product Details

I’m thrilled with CloudExtend Gmail for NetSuite! It has saved me so much time, especially with the autopilot feature, allowing me to focus on other work tasks and boost my productivity. It’s absolutely worth it and so easy to use. I've had no issues and experienced great communication with the CloudExtend team when needed. Thanks, y'all! Review collected by and hosted on G2.com.

Sometimes I have to search for the profile to attach (truly that is my only complaint). Review collected by and hosted on G2.com.

CloudExtend G Suite hecticly integrates with Netsuite making it difficult to access and manage emails directly on the platform. Delays the advantages of this integration does not outweigh drawbacks. Review collected by and hosted on G2.com.

Their support team is slow and poor in resolving any issues within seconds. CloudExtend G Suite has not increased my workflow and productivity. The integration with the system caused timeout problems for users. Review collected by and hosted on G2.com.

I very much appreciate the autopilot mode. I like that I can check a box one time, and it will save all other replies in that thread automatically and will add all the previous responses as well. So if you are added to an email later in the discussion, you can read through all the replies. Review collected by and hosted on G2.com.

If images are embedded in the email instead of attached, you can't see what was sent in Netsuite. Also, there are times when the email thread gets confusing to read in Netsuite if there are a lot of entries, and sometimes there are two of the same email communications listed. I wish the communication section were easier to navigate. Review collected by and hosted on G2.com.

The integration with email makes communication good. Customer support is reliable and promptly resolves any issues. Review collected by and hosted on G2.com.

Integrating with systems is problematic causing timeout issues. Review collected by and hosted on G2.com.

I like the formatting it provides when connecting emails for gmail to Netsuite. Review collected by and hosted on G2.com.

It is VERY slow and somewhat clumsy when searching for cases in the extension. Review collected by and hosted on G2.com.

Using CloudExtend has upped my productivity and efficiency. If you want to do business the hard way, then don't utilize this system. But if you DO, this is the best and easiest way to do business. Review collected by and hosted on G2.com.

Sometimes the system can lag, but this happens with almost every platform. The pros outweigh any "cons." Review collected by and hosted on G2.com.

• I can easily and quickly create new records (leads, contacts, opportunities, etc.) without leaving my Gmail window. The amount of time saved not having to switch back and forth really does add up.

• Finding related records is a breeze and happens automatically! Review collected by and hosted on G2.com.

I'd like to have better control over the display/editability of custom fields. We have tons of them and if I need to make edits to a record I typically do have to open up an actual Netsuite tab. So while CloudExtend does get me quickly to the record I need, it'd be nice to be able to edit any field from the side panel in Gmail. Review collected by and hosted on G2.com.

Emails and attachments are saved to records in NetSuite flawlessly. Review collected by and hosted on G2.com.

I can't think of anything at this stage! Review collected by and hosted on G2.com.

CloudExtend saves so much time in my day Review collected by and hosted on G2.com.

Nothing!, The add-on misbehaved once but a quick chat with support fixed the problem in seconds! Review collected by and hosted on G2.com.