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Cloud Softphone Reviews & Product Details - Page 2

Cloud Softphone Overview

What is Cloud Softphone?

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries. Cloud Softphone’s white-label bundles make it easy for you to keep up in the hybrid workplace. -Add and remove features when you need them. You only pay for what you use. -Boost productivity and collaboration with a powerful communications tool that does it all. -Make voice & video calls, send texts, share files, and more—all within Cloud Softphone. -Improve security by using the same encryption stack used by the European Parliament. -Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours. -Maintain feature parity with access to 100+ premium features.

Cloud Softphone Details
Languages Supported
English
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Product Description

Cloud Softphone is a powerful, full featured and customisable desktop companion. Cloudsoftphone has a strong worldwide presence in over 100 countries.


Seller Details
Seller
Acrobits
Year Founded
2008
HQ Location
Praha, Praha 1
Twitter
@acrobits
600 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Rafael T.
RT
Overview Provided by:
VP of Operations at Acrobits/Cloud Softphone

Recent Cloud Softphone Reviews

Christian F.
CF
Christian F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Works like a charm"
Support staff was always very responsive and helpful. Application documentation and avaiable resources are quite extensive. The Adminportal for m...
Fred J.
FJ
Fred J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Highly secured company calls"
It's been a while our company introduced cloidsoftphone , a great solution for calling the clients . The best thing is the simple instruction and s...
AF
Aaron F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Application"
Onboarding was extremely smooth and the apps work very well both on iOS and Android. The customer support is also great.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Cloud Softphone Media

Cloud Softphone Demo - White Label Softphone Customization
Build a Turnkey White Label UCaaS Solution. White label means you get industry-leading tech and a fully branded UCaaS platform with the features you want. Pick and choose the best features, customize the look of your app, and turn your communications solution into a value-driven differentiator.
Cloud Softphone Demo - Mobile Softphone Customizations
Over 300 customization options!
Cloud Softphone Demo - Video Conferencing on Cloud Softphone
All-in-One Video Conferencing Solution. Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have business phone features with industry-leading UCaaS to create a single collaborative experience.
Cloud Softphone Demo - Cloud Softphone on desktop and mobile
Softphone Apps for MacOS, Windows, iOS, & Android. Take business calls from any device. Cloud Softphone offers full support for Windows, Mac, Apple M1 Chip devices, Apple smart devices, and over 24,000 Android devices. Quickly jump from mobile to desktop without the hassle.
Answer a few questions to help the Cloud Softphone community
Have you used Cloud Softphone before?
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16 Cloud Softphone Reviews

4.8 out of 5
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16 Cloud Softphone Reviews
4.8 out of 5
16 Cloud Softphone Reviews
4.8 out of 5

Overall Review Sentiment for Cloud SoftphoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Chris M.
CM
CEO / Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloud Softphone?

These guys get it, and are on top of any questions or issues in our Apps with them. They are quick to reply, extensive in customizations, and always helpful. We are looking forward to years if partberships to come. Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

We haven't found much to dislike... honestly. Thus far, any issues and my questions have been answered or explained. Acrobits gives you an incredible amount of control, and even after testing their public Groundwire App internally-- we've found everything to make sense and consistant. Review collected by and hosted on G2.com.

Recommendations to others considering Cloud Softphone:

Chat with their team and try the trial, you'll get a taste of all that you can do. Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

We have not found any issues we could not solve, most being customizations for our unique server stack and their expansive customizations. We think their QR engine will be a big hit with customers. Review collected by and hosted on G2.com.

John M. M.
JM
Director of Technology & Innovation
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloud Softphone?

The simplicity of QR codes for deployment has made life so much easier! Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

It's a little pricey to get into the app, but the maintenance is fairly priced. Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

Simple deployment. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Cloud Softphone?

The solution helps to solve several business issues. The whole Cloud Softphone team is very proactive and helpful - you can get instant feedback on your questions and concerns. Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

The design options in the WhiteLabel section are pretty flexible, but there is room for improvement. Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

Mobile softphone for our team with Push-notifications. The main benefit for us is mobility for all users. Review collected by and hosted on G2.com.

George M.
GM
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloud Softphone?

Great product, I highly recommend it. The onboarding team is also very nice and the process goes very smoothly . Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

Missing API for custom data presentation on the app . Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

Messaging and Video conferencing Review collected by and hosted on G2.com.

Tiaan v.
TV
Aluminum Welder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cloud Softphone?

The app works perfect I must say, out of all the softphone apps I have used this ones by far the best and most user friendly. Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

The only Dislike is that the app Whitelabel is expensive first time but after that well worth the Money. Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

Push Notifications.

Easy to Use.

Using OPUS Codes useful in SA Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cloud Softphone?

Acrobits provides the full suite, including timely maintenance and keeping up with standards. Open to new ideas and provides flexible solutions. Review collected by and hosted on G2.com.

What do you dislike about Cloud Softphone?

We would like to see a better design of the desktop app Review collected by and hosted on G2.com.

What problems is Cloud Softphone solving and how is that benefiting you?

Mobility Review collected by and hosted on G2.com.