Cloud Softphone Reviews & Product Details

Support staff was always very responsive and helpful.

Application documentation and avaiable resources are quite extensive.

The Adminportal for managing an setup the solution works grate and all aspects of configuration could be done there.

Setup and final release of our own softphone was a mattter of days Review collected by and hosted on G2.com.

Customizing of App look and feel has some limitations. iOS darkmode is not supported nateviley atm, but it seems Acrobits is working on it. Review collected by and hosted on G2.com.

It's been a while our company introduced cloidsoftphone , a great solution for calling the clients . The best thing is the simple instruction and smooth UI . It's fast and efficient ,all you need os to dial the clients number and wait for them to pick up , the dialing keyboard is smooth and efficient as well Review collected by and hosted on G2.com.

There were times that we dated some bugs and issues but their customer support offered a whatapp group to solve any issues instantly. Review collected by and hosted on G2.com.

Onboarding was extremely smooth and the apps work very well both on iOS and Android.

The customer support is also great. Review collected by and hosted on G2.com.

There's a time commitment needed to get the app built to your own taste, but that is a part of the customisation and what sets it apart from other apps. Review collected by and hosted on G2.com.

Cloud Softphone has proven itself to be an indispensable tool for our testing processes. Its compatibility with Linux, combined with its impressive level of control and outstanding support, has elevated our capabilities to new heights. Though there might be other options out there, the reliability, flexibility, and quality of service provided by Cloud Softphone. Review collected by and hosted on G2.com.

Cloud Softphone disappoints with its restricted functionality, limited solely to voice calls, leaving users wanting for more. The absence of essential features such as chat and audio recording is indeed disheartening, making it feel like an incomplete and inadequate communication solution. Review collected by and hosted on G2.com.

Configuring a SIP account is simple, and it provides many features that other free SIP apps do not support. It does support many PBX providers. Another advantage is that this application supports a wide range of codecs, which is precisely what our team needs for testing. Review collected by and hosted on G2.com.

They should begin implementing for Linux OS as well, as the majority of QA testers utilize Linux workstations for SIP testing. Review collected by and hosted on G2.com.

Dependability and support. Product works very well and the company behind it is great. Review collected by and hosted on G2.com.

Would like to be able to have more than one SIP account on the app. Review collected by and hosted on G2.com.

Calls can be made to the stakeholders via internet connection and a safe way to connect with cutomers in a confidential way. WW connect can happen at one click Review collected by and hosted on G2.com.

Softphone is a best mode of communication and no negative comments about this. Review collected by and hosted on G2.com.

The Whitelabelling platform is really great. We can modify the design using the web platform of Acrobits.

Alejandro has also been a great Sales Engineer providing support during pre sales. Review collected by and hosted on G2.com.

As of now, I haven't been able to find something which I dislike.

Although I really hope that we get more customisation options. Review collected by and hosted on G2.com.

The configuration of your own application is very, very simple. Review collected by and hosted on G2.com.

Maybe you could optimize the sales process for the licenses. We've lost some time because we were unsure what licenses we needed. Review collected by and hosted on G2.com.

The Acrobits team was able to thoroughly answer all our questions, made it simple to understand. Thank you. Review collected by and hosted on G2.com.

I don't think there is any negative situation Review collected by and hosted on G2.com.