Top 10 Cloodot Alternatives & Competitors

Top 10 Alternatives to Cloodot Recently Reviewed By G2 Community

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Canny
(95)4.6 out of 5
Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa
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#1

Podium
By Podium
(1,846)4.6 out of 5
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Online Reputation Management
• Conversational Marketing
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See all Podium reviews
#2

Birdeye
By Birdeye
(3,148)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with Cloodot:
• Conversational Support
• Online Reputation Management
• Conversational Marketing
Try for free
Reviewers say compared to Cloodot, Birdeye is:
Better at meeting requirements
See all Birdeye reviews
#3

Reputation
By Reputation
(2,343)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with Cloodot:
• Social Customer Service
• Online Reputation Management
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See all Reputation reviews
#4

Kustomer
By Kustomer
(430)4.4 out of 5
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
Categories in common with Cloodot:
• Conversational Support
• Social Customer Service
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#5

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Social Customer Service
• Enterprise Feedback Management
Try for free
See all Salesforce Service Cloud reviews
#6

Intercom
By Intercom, Inc.
(3,331)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Social Customer Service
• Conversational Marketing
Try for free
See all Intercom reviews
#7

Tidio
By Tidio
(1,617)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Social Customer Service
• Conversational Marketing
Try for free
Reviewers say compared to Cloodot, Tidio is:
Better at meeting requirements
See all Tidio reviews
#8

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Social Customer Service
Try for free
See all Freshdesk reviews
#9

Front
By Front App
(2,247)4.7 out of 5
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Cloodot:
• Conversational Support
• Customer Communications Management
• Social Customer Service
Try for free
See all Front reviews
#10

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Cloodot:
• Customer Communications Management
• Social Customer Service
• Enterprise Feedback Management
Try for free
See all LiveAgent reviews

Sponsored
Canny
(95)4.6 out of 5
Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa
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