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ClockShark Reviews & Product Details - Page 9

ClockShark Overview

What is ClockShark?

ClockShark is a cloud-based timekeeping and scheduling software built for construction and other field service companies to track time, schedule shifts, see who’s working, and manage jobs from start to finish. More than 9,500 companies and over 100,000 field service and construction professionals worldwide trust ClockShark to simplify time tracking, run payroll faster and more accurately, and understand job costs.

ClockShark Details
Product Website
Languages Supported
English
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Product Description

ClockShark is a time tracking and scheduling software built for construction, field service and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs. Over 4,000 customers have replaced the hassle of paper timesheets with software that makes it easier to run their business and keeps accountants happy.

How do you position yourself against your competitors?

ClockShark is built specifically for construction and other field service industries. Its intuitive design makes time tracking, employee scheduling, job costing, and job management simple. Employees like it because it’s easy to use. Administrators like it because it cuts out hours of wasted time each week. And business owners love that it helps save them time and money by streamlining their business process.


Seller Details
Company Website
Year Founded
2013
HQ Location
Chico, California
Twitter
@getclockshark
1,131 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
Description

ClockShark is a workforce management software designed specifically for construction and field service businesses. It offers features such as time tracking, scheduling, and GPS location tracking, enabling companies to efficiently manage their employees' time and job assignments. The platform is accessible via mobile devices, allowing field workers to clock in and out, while providing employers with real-time insights into project progress and labor costs. ClockShark aims to streamline operations, enhance productivity, and improve payroll accuracy for businesses in the field service and construction industries. For more information, visit their website at [clockshark.com](https://www.clockshark.com).


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Recent ClockShark Reviews

Louisa J.
LJ
Louisa J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Headache Reliever!"
I love that our teammates can clock in and out of jobs with ease. No more confusing paperwork! It's all digital now & makes time-keeping way less o...
Kacey M.
KM
Kacey M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Time Tracking Software!"
Clockshark is a great time-tracking software. We switched from a different software due to multiple issues. With Clockshark, jobs, tasks, and emplo...
Christian R.
CR
Christian R.Small-Business (50 or fewer emp.)
2.5 out of 5
"Good Clockin App"
Ability to use GPS tracking on employees
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ClockShark Media

ClockShark Demo - Time Tracking for Your Crew
Clock in and out, pick jobs and tasks, and take breaks… all at your fingertips.
ClockShark Demo - iOS and Android Mobile Apps
Simple apps built for the unique challenges of construction, field service and franchises.
ClockShark Demo - Get a Bird's Eye View
Custom geofence perimeters, see who's working now, and replay animated routes.
ClockShark Demo - Schedule by Job or Employee
Drag and drop simple, instantly updates across company schedule with optional alerts. Included at no extra cost.
ClockShark Demo - Who's Working Now
Get a real time view of who's working.
ClockShark Demo - Reporting Made Easy
Summary and detail reporting on jobs, employees, and tasks.
Play ClockShark Video
Play ClockShark Video
Play ClockShark Video

Official Downloads

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311 ClockShark Reviews

4.6 out of 5
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311 ClockShark Reviews
4.6 out of 5
311 ClockShark Reviews
4.6 out of 5

ClockShark Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClockSharkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BT
Field Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

We have been using clockshark for about a year now. The sheer amount of options and ease of use allow us to customize it to our needs as a company. The interface is very intuitive as is the gps function that lets any employee pull the address to google maps. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Some of our employees have older android phones and it lags. Also some older phones the schedule will not even load. I had hoped to use the scheduler but there were a few hang ups that made me stop. Mostly people not being able to access it or not getting the notifications. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

We are easily able to track hours for multiple jobs, see where employees are during the work day, We are able to upload pictures and notes from each employee to document the jobs. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Benjamin,

Thank you for your review. We are happy to hear that ClockShark is providing for the needs of your company! Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We would love to help you solve the issues you are having with ClockShark.

Jay T.
JT
Systems Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

I really like being able to add time and task (cost code) to a job all in the same submission. And then quickly switching on the fly makes it very easy to collect more accurate up-to-date information Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

I would like to see more functionality within the Time Off management portion. It's frustrating to submit more than once when you want a friday and the following monday off. It won't split across a weekend. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

We are creating a paperless processes from what used to be time cards, time sheets, roll call and time off requests. Employees can now see PTO on their mobile devices and they really like that. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Jay,

Thank you for your review! We are happy to hear that ClockShark makes it easy to collect accurate information. We recognize that you would like to see more features added to our service regarding time management. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

Anna S.
AS
Office Manager, Executive Assistant & Graphics Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

We use Clock Shark for our business and it is so versatile and helpful. The workers can clock in and out on the app, upload photos of a job site or equipment, and also include notes on what they worked on. Being able to export their timesheets each week has made my life so much easier. I'd highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

There isn't a texting function that works with Clock Shark Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

We use Clock Shark for our business and it is so versatile and helpful. The workers can clock in and out on the app, upload photos of a job site or equipment, and also include notes on what they worked on. Being able to export their timesheets each week has made my life so much easier. I'd highly recommend it! Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Anna,

Thank you for your 5/5 star review! We are glad to hear that you are enjoying the features included in our service. We recognize the issue of a texting function. Our team strives to make ClockShark better and incorporate new features. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

MT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

I like how my employees can easily clock in and out from multiple job sites and duties. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

I wish I could adjust time during the present day and not have to wait until they clock out. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

It is easy for our employees to clock in and out to multiple jobs. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Michelle,

Thank you for your 5/5 star review! We are happy to hear that your employees are easily able to clock in and out from any job site. Thanks for sharing the concern of editing employee timesheets only after the end of a workday. We’d be curious to learn more. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We’ll use your feedback to improve.

JF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClockShark?

The thing I like the most is I can view whos working and where they are located.

Also I can view that info from anywhere. Even when I am on vacation in Mexico. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Nothing Yet. We have found it very easy to use Review collected by and hosted on G2.com.

Recommendations to others considering ClockShark:

Taking a while to get it exactly how I want it but it is well worth it! Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

Allows me to see exactly how many hours are being used every day. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Josh,

Thank you for your 5-star review! So great that you are enjoying the "Who's Working Now Feature," even while you're on vacation. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

RW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

Simple and easy to use. Being available on any cell is a great touch. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

An alarm alerting the worker to log back in from lunch would be nice. Review collected by and hosted on G2.com.

Recommendations to others considering ClockShark:

Connect Clock shark to Sage 100 Change orders Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

Tracking time is so much easier then trying to have a person on site trying to do it by hnad. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Richard,

Thank you for your review! We are happy to hear that ClockShark is both simple and easy to use for you. Regarding the absence of an alarm to alert workers to log back in to work after lunch, we actually have that as a feature. It's called "Employee Reminders" on our mobile app and "Notifications" under the Employees tab on web. Both you and your employees have the option to turn these reminders on or off. Here is a link where you can learn more: https://help.clockshark.com/en/articles/3116584-how-to-use-employee-reminders Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

Tracking employee hours without paper timesheets is an invaluable tool. The ability to see which jobs employees are clocked into at any given moment is also fantastic. The available reports are very helpful, although some more customization options would be nice. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Although the app is pinging every employee's location approximately every 15 minutes, during the work day, administrators are only able to see the locations at which employees clocked in or out, not their actual real time location. For example, someone could clock in at the Smith job at 8:00 am, leave for 5 hours, come back to the jobsite, work for 3 hours, clock out at 4:00 pm, and the admin wouldn't know unless they went in to the individual's time card after they have clocked out and played through the GPSTrak. Notifications are available for clocking in or out when outside the Geofence bounds, but not for any activity in between. Customer support is very responsive and helpful, but simple suggestions to improve productivity are not implemented in a timely manner (or at all...remains to be seen). Reports could be much more robust and customizable. For example, the job details report includes the option to include notes (which is great), but no option to include photos (nor is there any other way to concatenate photos from a particular job. Want to show a client progress photos from the job that your employees have uploaded? Tough tomatoes (unless you want to pay an admin to go through and individually download every single photo from every employee who worked on that job). Review collected by and hosted on G2.com.

Recommendations to others considering ClockShark:

If you're still using paper time sheets, this will be a transition, but it's a pretty quick learning curve. The reports features are fantastic for most purposes, and it seems like the company is interested in listening to feedback. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

No problems, it works very well as designed. No glitches or hiccups. Great benefit in eliminating paper time sheets. Reports are very useful for pulling total hours, hours by employee, and hours by task. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello,

Thank you for your review. We are happy to hear that you are enjoying the reports feature. Thanks for passing along the concern about administrators not being able to see the locations of workers at all times. We’d be interested to hear more about what features you’d like to see added. Would you please reach out to our Customer Success Team at 800-828-0689 or by emailing help@clockshark.com? Your feedback is important!

Nathan W.
NW
Owner & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

ClockShark is very user friendly and clutter free. Reporting payroll is much easier and a lot more efficient now. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

There's nothing that I don't like about this app. So far I am very happy with all it's functionality. Review collected by and hosted on G2.com.

Recommendations to others considering ClockShark:

If you aren't sure if ClockShark will work for you, give the trial period a try. I didn't think it could track all the info I needed, but with customized jobs and tasks that I get to assign, along with the note feature that accompanies every time entry, it now seems like this app can do anything. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

I run a rehabilitation company and my staff is in the field most of the day. Tracking everything on paper was a nightmare and it was very difficult to get time sheets turned in on time. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Nathan,

Thank you for your wonderful review!

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

The app keeps our employees honest even when they are not. Even after being aware that the app flags their location a few clocked in miles away from Jobsite. I received the out of bounds clock in the notification and was able to discuss with employee right away. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Haven't found one flaw yet. Wished we signed up sooner. Review collected by and hosted on G2.com.

Recommendations to others considering ClockShark:

App will pay for itself. Depending on the size of company you could save thousands a year. ClockShark is easy to use and simple set up. We started using immediately. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

We have tried Time Clock key fobs, Red Team, True paper sheets and none of them offered what Clockshark has to offer. I spend a lot less time dealing with paper timesheets. Now I let ClockShark to the hard part and verify that our employees are where they are supposed to be. I am also able to have subcontractors clock in for accountability upload their pictures, annotate updates and crew info.

Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello,

We really appreciate your 5-star review. It's very nice to hear that you are enjoying the GPSFence™ feature! Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClockShark?

The ease of use. I tried a different app a couple years ago and I didn't like it. This one is easy from my side as administrator and easy for my guys in the field. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

a few things we had to work out on mobile side of it. (coverage etc.) But we figured it out. Also, convincing guys to use it. Review collected by and hosted on G2.com.

What problems is ClockShark solving and how is that benefiting you?

definitely easier on the administrative side. Saves time tracking down timesheets. Keeps things organized. And once guys get used to it, I think they actually like it too. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hi there,

Thank you for your review! Happy to hear that ClockShark is easy for you and your field workers to use. We understand you had issues with our mobile app. We’d be curious to learn more. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We’ll use your feedback to improve.