311 ClockShark Reviews
Overall Review Sentiment for ClockShark
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Very intuitive and easy to use. We looked at it for timekeeping for payroll, but the best benefit is to manage our service jobs and communicate with our service team. It's streamlined our processes and saved us a considerable amount of time each day, plus we have real-time updates in order to close jobs and invoice much quicker! The team at ClockShark is great - with named individuals assigned to our account so we aren't working with a call center. They know us and our business. Review collected by and hosted on G2.com.
So far everything's been great. They are continually improving the product with new features. Review collected by and hosted on G2.com.
We've looked at different types of ways to track our drivers, and ClockShark has been our best resource. Because our employees are driving school instructors, they can clock in on their phone and we can track their routes, which killed two birds with one stone and not having to use other software or tracking devices for the cars. The accountant also appreciates that CS can sync up with Quickbooks Online, so now it's on the employees ensuring they clock in on-time. Review collected by and hosted on G2.com.
We haven't had any issues yet with the software. Occasionally we have to remind drivers to sync up their data, but no real issues. Review collected by and hosted on G2.com.
The ease of use and the real-time data! I no longer have to wait until all the paper timecards are handed in the following week to see the hours our crew is clocking in. I'm loving the real time data of where our crew is and how many hours they are on a job each day. Plus, it's so user-friendly not one of our crew has fought the process change. Review collected by and hosted on G2.com.
This is just me being nit-picky, but it would be nice if the time stamps on the GPS tracking stayed true to what they were rather than changing to the adjusted or rounded time. It'd be nice to have that visibility if someone is taking advantage of the time rounding feature by clocking in later knowing the time will round down; or if I have to adjust someone's time it'd be nice to know what time GPS actually pinged them at certain locations vs what I adjusted it to. But again, that's just me being nit-picky since this is something we'd never even have as an option to 'dislike' with our old paper timecards. Review collected by and hosted on G2.com.
User friendly application, very simple for our workers to comply and easy transition from hand written time sheets to electronic time sheets. Being able to track time and crews has been a great tool for our business, in only the short time we have been using ClockShark we have already noticed labor costs decrease and productivity maximized. Review collected by and hosted on G2.com.
At this present time I can honestly say we are 100% happy with ClockShark Review collected by and hosted on G2.com.
This program is easy to use. You are able to connect to it over multiple devices so you can clock in or out on your computer, or phone. Review collected by and hosted on G2.com.
There is an extra step for clocking out or taking a break so it's easy to forget to complete the process. Review collected by and hosted on G2.com.
All of my employees are in one app. I can see their schedules, add appointments, see where they are at and have been for the day, and my employees can send me notes. My absolute favorite feature is that I can scan in the documents for each job and my employees are able to view the documents from the job site. Review collected by and hosted on G2.com.
I wish there was a timestamp feature to track when an appointment was originally made, or when a note was entered. Also, I know there is a feature to set an "alarm", but I would like an option to have an alarm or reminder for upcoming scheduled appointments, for not all of my employees have scheduled appointments back to back, nor are the times of the appointments the same each day. Review collected by and hosted on G2.com.
The software is easy to use but best of all, the online chat and phone support is amazing. I'm new to owning a business and had never done payroll before. They've helped me every step of the way, even going out of their way to help with an issue I was having with Quickbooks which was definitely not in the scope of their job. Overall amazing company. Review collected by and hosted on G2.com.
So far there's nothing I don't like about ClockShark. Review collected by and hosted on G2.com.
Very simple to use. The interface is nice and clean. App available for both iOS and Android. The staff at ClockShark is absolutely so amazing and helpful and they love their product just as much as we do. Very FAST (can't say "freaky fast" cause some other "'John' Doe" took that already) setup with Quickbooks integration. New feature requests can go to our assigned rep and/or to their social media page. Review collected by and hosted on G2.com.
Currently, there doesn't seem to be a way to remain logged in on the desktop/web version. Additionally, it would be great to have it remember what your last "job" was so that you don't have to keep selecting it when clocking in. The "Who's Working Now" feature is currently designed for an administrative user and it I'm hoping they can either change this in the next iteration or make a version of it for general users. Review collected by and hosted on G2.com.
My favorite feature is the permanent accurate record of how much time was spent at each location. Honestly, without Clock Shark determining hours per job is either a paperwork nightmare, a guessing game, or a little of both. Review collected by and hosted on G2.com.
I'm new to the product, but from time to time it seems like it needs to "sync" more quickly. When I add a job, it would be great for it to show up immediately. The only other feature that could be improved for me is the reporting. With time, perhaps I will find it to work better but right now I would like the option of creating a job record for whatever time period I want instead of the limit of about one month. Review collected by and hosted on G2.com.
