311 ClockShark Reviews
Overall Review Sentiment for ClockShark
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GPS is similar to a "bread crumb". The app "tracks" the employees. It doesn't just mark when they clocked in and clocked out. This is the only app that I have found that does this. I love this feature. I also think they have the best customer service. They will respond via chat within minutes of your question. Review collected by and hosted on G2.com.
I wish that they would expand their software to include more projection management so I could use only one app. Great company. Review collected by and hosted on G2.com.
Multiple clock in options with multiple ways to protect employer whether its GPS based clock in or Photo capture via the KioskClock to avoid buddy punching. Employees can see time sheets all week so no reason to complain following week that their hours are incorrect. Customer support even during our trial basis was very active. Multiple clockshark team members reached out to answer all my questions. Called Hans today for a minor quickbooks issue and he answered direct, no robots even during a pandemic. The APP and website are incredibly easy to use. Review collected by and hosted on G2.com.
I would like to see a "Hard" Clock in time. For example if an employee clocks in within a certain time period it auto sets to 7:00am. I am currently having employee clock in when they pull up to the job-site but they sit in their cars etc. I have mentioned to clock in closer to 7am. But we all know how that is. So I find myself revising 10, 15+ employees 6:30 & 6:45 clock in time to 7:00am. I think this will actually iron itself out over time. Review collected by and hosted on G2.com.
Clockshark is a great time-tracking software. We switched from a different software due to multiple issues. With Clockshark, jobs, tasks, and employees are all easily added. There is GPS tracking to ensure that employees are clocking in at the correct time and at the correct job. PTO policies and requests and easily managed. Review collected by and hosted on G2.com.
The only thing that I noticed with Clockshark is that sometimes I will add jobs on the desktop, and they will not appear on my employee's app. Nothing else seems to be missing. Review collected by and hosted on G2.com.
Our Service Techs are getting used to the new process. It is fairly simple for them. Training was easy. We like the reports that ClockShark prepares. The simplicity of preparing payroll is much easier than our old process. We have not turned any reports yet to our payroll company, that is the step of integration that we are currently working on. Review collected by and hosted on G2.com.
We would love to have a different default screen - All of our Service Tech use the Crew Clock feature. We would love for there to be a default screen for this when they log in. We would also like if we could have different settings for our different shop locations. And finally we would love to see some changes with the schedule process which we are currently not using. Review collected by and hosted on G2.com.
Mobility of the app. Each employee can do his/her time from a remote location and is also able to add pictures and documents to their time. Review collected by and hosted on G2.com.
We haven't had any complaints yet about the app Review collected by and hosted on G2.com.
ClockShark is a very easy-to-use and robust time tracking and scheduling software, and in my experience, the best choice on the market. I like how easy to use it is, with a quick onboarding process. Review collected by and hosted on G2.com.
Nothing in particular. Everything runs smoothly and performs exactly to the needs of my company. Review collected by and hosted on G2.com.
For customer service it's wonderful! The personnel are extremely mindful about the solutions as well as suggestions and do everything possible to use them. The simplicity of the person is great, as experts should be quick and easy. Reports have come during the last season. You provide plenty of info and can adapt it a little more today. Easy and quick to deploy. Work very well with Quickbooks and associated software. Review collected by and hosted on G2.com.
To be able to satisfy the needs of ours, I would individually make some changes. Honestly, Clockshark doesn't have actual drawback. It is able to do what we need to do and it's not only demands that we'd love to make much better as a business. Review collected by and hosted on G2.com.
It is wonderful for customer service! The staff takes excellent proper care of the responses and recommendations and does its utmost to apply them as much as you possibly can. The user's simplicity is excellent because specialists have to be easy and quick. In the last season, reports have come. You provide a lot of info and today you can customise it a bit more. Easy and fast implementation. Work with Quickbooks along with other related software extremely well. Review collected by and hosted on G2.com.
I'd personally make a few changes to satisfy the requirements of ours. Clockshark honestly does not have any real disadvantage. It can what we have to accomplish and it is not only requests we wish to make as an enterprise fit much better. Review collected by and hosted on G2.com.
- workers download app and clock in from their personal device
- geo fencing (so no cheating when it comes to the place where you clock in, for example, you can create a "geo-fence" through GPS tracking that the worker has to be within a certain radius)
- helps track job cost (hours) for each project
-create reports easily (hours per projects, hours for all workers, hours for each project) Review collected by and hosted on G2.com.
- when you create a new job, there is no google map feature that helps you fill out the address
- sometimes reports crash Review collected by and hosted on G2.com.
Within Clockshark you can also work with payroll employees, as its document manager meets almost all the technical needs so that a company can cover its workflow correctly. Thanks to Clockshark you can get control of the location of each employee depending on the time, so at the logistics level it turns out to be a wonder. Review collected by and hosted on G2.com.
In the area of labor costs, Clockshark is almost useless, since although from the initial panel you can work to create payrolls (among other labor documents), there is no advanced accounting system. Review collected by and hosted on G2.com.
