311 ClockShark Reviews
Overall Review Sentiment for ClockShark
Log in to view review sentiment.
The user interface is exceptionally easy to use, so whether you've been using Clockshark for a long time or it's your first day working with it, everything is logical and easy to figure out on the fly. The help section details any of the higher level functions that aren't quite as easy to figure out for new users.
The staff is passionate and knowledgeable and quick to assist with any problems you're having. I recently used the chat function to alert the staff of a bug that I noticed after a recent update, and they kept me updated every step up of the way until the problem was ultimately solved just a few days later. Review collected by and hosted on G2.com.
There really isn't much to dislike about using Clockshark. If there's anything frustrating about the platform at all, it's the occasional freezing. This is something I notice most often when working on scheduling. Something will get hung up, and I'll be staring at a spinning progress wheel for a minute or two if I'm lucky. Sometimes, the page never loads at all and I'm forced to start over. Review collected by and hosted on G2.com.
I like the fact clock shark works for a timesheet clock for both our site guys and workshop.
Whilst we haven't had a chance to reap the rewards of the reporting system (Not enough data) i look forward to seeing how the costing of data will be applied.
The guys like the feature of being able to take photos of jobs when on the clock, and attached them to the job for future reference. Review collected by and hosted on G2.com.
Integration into the Xero needs the ability to put in more pay codes, and link to tasks. Really would have liked to have better integration into Xero, as reducing payroll time was a big selling point.
Having the ability to set a pay week and a schedule week on two different times would be nice.
Our pay week is Thursday to Wednesday. But it is so much easier setting a schedule Monday-Sunday. I understand this can be manually done, but an extra setting would nice.
The kiosk should be able to have home screen show local temperatures in deg Celcius Review collected by and hosted on G2.com.
Clockshark has cut down the time I spend doing payroll. It used to take me about an hour to run payroll and now I can do it in 1 minute thanks to Clockshark. I am also on paying 25% of what I was previously spending on another similar product! Review collected by and hosted on G2.com.
Nothing! I haven't found anything that I don't like about ClockShark. Review collected by and hosted on G2.com.
The "Who's working now" feature has been a very valuable tool in keeping track of our crews. Review collected by and hosted on G2.com.
While I appreciate the customer service availability of the ClockShark staff, I would appreciate more of an opt-in communication that I choose to initiate. Review collected by and hosted on G2.com.
Our company has been using ClockShark for a couple months now.
1. Customer Support has been superb. I have received a few phone calls to check in on our comfort level and familiarity with the app and website.
2. The ability to see all the work "at-a-glance" is very helpful, and versatile.
3. I like the color scheme; easy to read. Review collected by and hosted on G2.com.
The cost is a bit to manage. There is similar software that is free, but I feel the cost pill is offset by the customer support and reliability and features of the software.
Our company uses a payroll period from the 1st-15th of month, and 16th to "end-of-month" scheduling. It would be nice to see this as a viewing option on the mobile app.
It would be nice to see a "total hours worked" for a customized timeframe on the mobile app too.
As I've shared over the phone, it would be great to see a report option that allows the employer to view an employees total hours worked, listed on a single sheet of paper, being broken down into rows by jobs (with total hours listed on the bottom). Review collected by and hosted on G2.com.
Finally a way to keep track of each phase of the job. Our employees were always asked to please list how much time they were spending on each phase of the job. By the end of the week they were always guessing. Now they have a way to easily keep track of it. Thank goodness its so user friendly that even some of our non technical guys can use it. Review collected by and hosted on G2.com.
our material pick-up guy had a problem with the app kept crashing, so I turned off the GPS and he says its not happening anymore. Makes sense!. The only other issue right now is that the guys forget to Clock-in or clock-out and I have lots of editing on their time but I'm confident that they will all get used to our new set-up. Especially when they don't get paid for their work. Review collected by and hosted on G2.com.
ClockShark is extremely user friendly even for people that are not used to using technology everyday. It has also maid our payroll department much more efficient and they are very pleased with the integration into our payroll system. It has already saved us thousands of dollars in just a short time. Review collected by and hosted on G2.com.
I would like to be able to see the departments portion of ClockShark be able to be clocked in to tasks. For instance we are a construction company but have several divisions, If we could use the departments as the divisions that would be great. Review collected by and hosted on G2.com.
keeps everyone honest.
makes scheduling a breeze.
ability to track tasks helps with estimating updates.
no more forgetting about t&m.
job to job task to task profitability
link right to payroll eliminating chasing down hrs.
going green without need to print time sheets. Review collected by and hosted on G2.com.
should punch out auto once geo fence is left after a extended period of time. Review collected by and hosted on G2.com.
I like the ease of implementing it in the company, because it allows me to see which employee is doing their work, as well as see which client is watching the projects in execution, its characteristics are unique, it allows me to create and edit each employee a few time cards , to have a more meticulous control, it is very easy to use and can access in a more spontaneous way, either from the mobile or lapto, and anywhere, helping me to simplify my workload, its interface is very fast based on the web, its mobile version speeds up the work of adding the hours worked by each employee, allowing me to see the extra hours worked by each person, and thus be able to cancel their deserved payment. Review collected by and hosted on G2.com.
The only negative thing is that it only allows you to enter billable payments, that is, for hours, and it has cost me a bit to calculate the extra hours to know how much is the payment of those employees, but these details are minimal, for the completeness of this software Review collected by and hosted on G2.com.
