ClockShark Reviews & Product Details

I love that our teammates can clock in and out of jobs with ease. No more confusing paperwork! It's all digital now & makes time-keeping way less overwhelming! Review collected by and hosted on G2.com.

My only wish is that our employees would be able to clock in their shorted breaks (2 - 10 minute breaks). Review collected by and hosted on G2.com.

I believe the most useful feature of ClockShark is actually the support staff and training tools. Overall, ClockShark is very simple to navigate. My company was reluctant to switch to electronic timekeeping because change can be difficult to implement. However, ClockShark offers excellent training articles, videos and live support so everything from the integration to training our staff was a breeze. A bonus for us is that ClockShark offers training tools in English and Spanish, and the app can actually be turned to Spanish mode. I believe this helped with our transition to the digital age and made the experience more enjoyable and less intimidating for our employees. They really enjoy using the app and like that they can add pictures and notes to each specific job. Thank you ClockShark for such an outstanding product!! Review collected by and hosted on G2.com.

There isn't much to complain about ClockShark. However, in the future I would like to see the app autoclock employees in/out employees based on their arrival/departure of a set geo-fence. I understand there could be some hesitancy in an auto clock feature and it may not be something that we would set on all job sites, but I would at least like to have the option to add this for individual users or job sites. Review collected by and hosted on G2.com.

It works well with a lot of our employees working out of service area. The Sync funtion seems to work well. Review collected by and hosted on G2.com.

It is very buggy. The owner cannot stop getting alert emails despite me fixing his account and speaking to their customer service. On the flip side of that, I need the alert emails but can't seem to get any. After alerting customer service of these issues they said they would fix them and nothing ever happened.

The timesheet adjustment on the back end is quite clunky as well, there is no switch option when adjusting timesheets. I have to adjust times and install a new sheet every time an employee forgets to switch a task which is quite time consuming. Review collected by and hosted on G2.com.

The reports feature. We use it all the time to bill customers for change orders. We created tasks that are change order specific. Review collected by and hosted on G2.com.

The way overtime is calculated. Saturday and Sunday can be setup as only overtime or double time. Then standard over 40 hours settings for the weeks. We are a union company and the contract dictates Fridays are overtime as well. I put a feature request in already, but who knows if it will be added. My request was that any day of the week could be customized for applicable OT and DT. Allow us to set OT after so many hours in one day, in one week, and then set any day of the week as OT or DT. There are many in the construction trades that could benifit from this. Review collected by and hosted on G2.com.

Their tech support is amazing. I've used it a few times. Other than that, the platform itself is very intuitive and makes running a business that covers multiple different locations so very easy. I find myself using thier tools more than I thought I would need to. And it was simple to implement into our business. I have referred them to a few clients. I know at least 2 who are very happy since changing. It also is very easy to integrate with existing tools. Review collected by and hosted on G2.com.

I don't like that you do not have the ability to export any pages. If I want to share a timesheet with someone who doesn't have access, I have to take screen shots or give them limited access. The latter costing more money per month. Review collected by and hosted on G2.com.

Clockshark makes it super easy to get all of my time including jobs and tasks into Quickbooks. Also whenever I do have a problem the staff at Clockshark are alwys there to help fix the problem. They can usually get it fixed in minutes. Review collected by and hosted on G2.com.

Wish I could have different overtime rules for the payperiods that have a stat holiday in them. Wish i could chose the jobs that are in the list of jobs for each employee. This is becase I have to have headers for the customer but I don't want the employees to be able to clock into the header. Would like to be able to not have the headers show up. Review collected by and hosted on G2.com.

The quick and easy use of the app for our employees and the ease of the website in managing employee's timekeeping. Review collected by and hosted on G2.com.

I would like the option for employees to approve their timesheets digitally including their lunches, total hours worked, and any OT. The team has said that they submitted this request as a product improvement idea so hopefully they'll make it happen soon. Review collected by and hosted on G2.com.

ClockShark has helped us hone in on employee hours and job costing.

The customer service was very prompt and actually the quickest response I have ever received.

It syncs pretty easy with quickbooks.

It would be nice if the mappings were a little more user friendly and clear. It's kind of confusing to set up at first.

Love the layout for the timesheets, where I can easily see each employees daily clock in and weekly total hours. Review collected by and hosted on G2.com.

I would like to see more custom settings for overtime hours per week/per pay period.

It would be nice to be able to set overtime hours per provincial regulations and have a banked hours option for each employee.

I also noticed the automatic break function is a little glitchy. When it is turned on, and the employee clocks out for their break, sometimes the system will give them a double break. Then I need to go adjust it manually. Review collected by and hosted on G2.com.

Using ClockShark is easy. It doesnt take a lot of training for our guys to get the hang of it. And ClockSharks customer service is by far the best I've had to deal with in the last couple of years. Review collected by and hosted on G2.com.

We do not like that it pings you to remind you to clock in or take a break even if you have already clocked in and taken a break. Review collected by and hosted on G2.com.

How it simplifies time management of employees for payroll. Review collected by and hosted on G2.com.

ClockShark is more expensive than the competitor, but comparing the pros and cons to ClockShark vs. the competition ClockShark is worth the money. Review collected by and hosted on G2.com.