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Video Reviews
ClickTime Review
872 ClickTime Reviews
Overall Review Sentiment for ClickTime
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ClickTime is a solid platform for tracking time and allocations. It has proven to be an excellent resource, allowing us to better understand our utilization rates and to keep a close eye on our budgets. Their customer service is speedy and reliable, providing us with knowledgable answers to our inquiries. Review collected by and hosted on G2.com.
I think that in time, I'd like to see an updated UI but it seems as though they have been working on this some lately. Review collected by and hosted on G2.com.
There are dozens of useful reports that we can use to maintain data on our staff: from seeing who isn't billing efficiently, to quickly viewing which staff work with any given client, or keeping an eye on overtime. ClickTime is our number one resource for a variety of administrative tasks and inquiries. Review collected by and hosted on G2.com.
Any problems I have ever had (minimal) have been solved quickly and thoroughly by a friendly customer service member at ClickTime. Review collected by and hosted on G2.com.
The time tracking and expense management integration for project tracking. Review collected by and hosted on G2.com.
Have some difficulties with customized reporting to be able to deliver exactly what is needed. Review collected by and hosted on G2.com.
We are a boutique investor relations, marketing and communications agency and ClickTime helps us keep our corporate world balanced and organized so we can make great work for our clients!
Super nice people, really enjoy working with them! Review collected by and hosted on G2.com.
Startup was difficult. Lots of videos and such, it just takes time. Not a criticism of ClickTime, just a reality that it took longer to get up to speed than I allocated, thus taking longer. But after a few months, very happy that this is the product we chose. Review collected by and hosted on G2.com.
It's simplicity. Click Time couldn't be easier to set up and use. But that simplicity belies an incredibly powerful insight in to where our billable time was slipping through the cracks in the floor. Review collected by and hosted on G2.com.
Choosing from the myriad reports available was a bit confusing and in the end I had to open every single one of them to find the ones most useful for me. Review collected by and hosted on G2.com.
They have great phone support. Honestly, it was a pleasant surprise. I haven't had great experiences with other vendors' call centers. We're new users here and they helped us format things for our purposes. Review collected by and hosted on G2.com.
We can't wait for the module that allows for employees asking permission to paid time off to come. Otherwise, no complaints. Review collected by and hosted on G2.com.
Clicktime team demonstrates good experience and agility in accommodating our evolving needs. Review collected by and hosted on G2.com.
Usually when a problem arises, people are in a panic, so a little more pro-activeness on the front end could help, and if not, then squirmed response time on the back-end. Review collected by and hosted on G2.com.
The Chrome Extension and Google Calendar integration make time tracking an afterthought. I am also easily able to report on teams, clients, projects, tasks, and people in any conceivable way. Lastly, there are tools to make sure people get their time in ASAP so I can invoice ASAP, get paid ASAP, and move onto the next thing ASAP. Review collected by and hosted on G2.com.
We would love for ClickTime to handle time off requests, but they are building that feature now. It will cover all of our needs at that point. Review collected by and hosted on G2.com.
