ClickTime Reviews & Product Details - Page 84

Ease of use as well as simple and flexible reporting tool allowing us to create variants of multiple reports Review collected by and hosted on G2.com.

Can do with another level or two of approval for time. Review collected by and hosted on G2.com.

I love that this software is so easy to use and that my team readily adopted it from day one. The phone applications definitely enable my team to track their time on the go, so we have accurate data and reporting in a more timely fashion. I also love the automated reminders for timesheet submission. It really cuts down on the manual "chasing" of individuals to complete their timesheets! Review collected by and hosted on G2.com.

We've been using the software for over a year, and I honestly haven't found anything that I dislike about it. It's ease of use, ability to utilize standard reports and develop custom reports have been real wins for our team. Review collected by and hosted on G2.com.

The customer service ClickTime provides sets them apart from many other software programs I've used. Wait times for assistance are non-existent to minimal and members of the support team are attentive, well-spoken, friendly, and great listeners. Review collected by and hosted on G2.com.

I would love more advanced reporting features that allow me to build reports with unique graphics within the system itself. Review collected by and hosted on G2.com.

Ability to customize fields on user level but also on admin and report levels. This keeps the user experience simple but allows and adminsto create groupings and formulas for better report outputs. We also really like the ability to integrate Clicktime data with other programs. Working with the development team to integrate Clicktime has been a great experience. They provide really helpful insight as well as work fast and communicate very well. Review collected by and hosted on G2.com.

Need ability for PMs to see details of time spent before approval. Also the mobile app does not show any customized fields added. I understand these are bein worked on. Review collected by and hosted on G2.com.

Ease of training new users. System-driven notifications to remind users to submit and/or approve timesheets. Responsive customer support. Customizable reporting. Review collected by and hosted on G2.com.

ClickTime's mobile app is not currently available for clients who operate in DCAA compliance mode. Our employees are increasingly traveling domestically and abroad. Having access to ClickTime via the mobile app would take our appreciation of the platform to the next level! Review collected by and hosted on G2.com.

We are a national nonprofit organization with staff working in multiple offices. Clicktime has significantly reduced the amount of time the staff spends on managing both their time cards and expenses - all the documentation is in one place, supervisors can easily review and approve, and comment boxes throughout the approval process allow for quick, documented edits. Staff love using the app - they can get their receipts and expenses documented quicker, which means that they get reimbursed faster.

The flexibility to tailor Clicktime to our needs differentiated this system to others we reviewed. As a nonprofit, we have certain categories of expenses that need to be documented for our federal reporting, and Clicktime makes that simple. We've also always found Clicktime's customer support to be quick, responsive and considerate of our larger organizational needs.

As a small team, the approval mechanisms that Clicktime provides is critical to our financial internal control processes - and our auditor remarked that it was a great tool particularly for that purpose. Review collected by and hosted on G2.com.

While highly functional, Clicktime is not the prettiest (although I'd take function over aesthetics anytime)

I'm curious how other organizations are setting up their Clicktime categories. While I don't expect Clicktime to have these answers, the degree they can provide some insight or training would be welcome. Review collected by and hosted on G2.com.

Clicktime is by far the best time tracking software system I have seen. We explored a half dozen options before trying Clicktime out for only one division of our operation. Now we are a few years in and we have expanded to many more staff using the system than we originally estimated. We have gone through a number of software and tool changes with the staff in the last three years, and even when it looks like we might be forced to use a different system instead, we keep coming back to Clicktime because it is easy to use and maintain. From my view, the two key strengths are that it looks and feels like a regular timecard that most staff are already familiar with. It isn't forcing a model on anyone which would feel out of place. The approval routing is also automated and electronic which makes for very easy submission and approvals. We are NOT routing the data electronically into our finance or payroll systems and I really wish we were. I highly recommend Clicktime to anyone needing to keep detailed time tracking records, and that is from my situation where we are likely not even using the product to the fullest potential. Review collected by and hosted on G2.com.

Not really anything to dislike that I can think of. My one request would be perhaps an ability to do batch changes to permission configurations or to create/deactivate accounts in bulk. Review collected by and hosted on G2.com.

Clicktime excels at providing an easy-to-use, intuitive user interface. The interface works well in all the major desktop and mobile browsers, integrates with several SSO solutions, and pays well with password managers. The SOAP and ReST APIs that Clicktime provides help use

Additionally, Clicktime has been very responsive to input. They respond quickly to bug reports and followup on user requests. Every agent or designer we have worked with has been friendly and open to input. Review collected by and hosted on G2.com.

In general these is not much to dislike about Clicktime, with exception to the pending feature requests that we have made. Clicktime could benefit from a more complete ReST API; while the API is well designed, it still seems to lack some endpoints (e.g. retrieving all employees in a company). Additionally, the report builder feels clunky. The reports integrated into the system have great value, but the interface used to generate them could be polished for usability. Review collected by and hosted on G2.com.

One of the best things is the ease of time entry and also the Resource Planning Tool Review collected by and hosted on G2.com.

I certainly hoped that it had a desktop version so that you can work in disconnected mode and asynchronously update when you were reconnected to the internet Review collected by and hosted on G2.com.

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field. Review collected by and hosted on G2.com.

We briefly tested the expense tool and found that it wasn't as functional as the tool we already use. Review collected by and hosted on G2.com.