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ClickTime Reviews & Product Details - Page 2

ClickTime Overview

What is ClickTime?

ClickTime is a versatile product solution that tracks and manages employee time, increases project cost visibility and helps you stay on budget. Plus, we offer extensive customization options to build unique solutions tailored to your needs. Easy for Everyone Track time on your phone or laptop, approve employee hours quickly, and use dashboards and reports to manage budgets and plan time effortlessly. Real-Time Answers Get instant insights into project costs, past performance, and incomplete timesheets with ClickTime. Powerful Reports Access customizable time tracking solutions and nearly 100 ready-to-use reports for various industries like agencies, nonprofits, and more. Management Tools Quickly see which projects are on or off budget, understand employee availability and productivity, and manage timesheets, time off, and billable hours easily Learn more at www.clicktime.com!

ClickTime Details
Product Website
Languages Supported
English
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Product Description

Track time and expenses with ClickTime - a highly-customizable, easy-to-use cloud-based timesheet and expense system.

How do you position yourself against your competitors?

ClickTime makes it easy to plan, track, and manage employee time — reducing costs and maximizing profitability!

— Easy Time Entry (online, mobile, or calendar)
— Dynamic Billing Rates (by project, task, or client)
— Powerful Reports and Dashboards (utilization, budget remaining, employee availability)
— Easy Approvals and Timesheet Reminders (by manager, by project, in bulk)
— Manage Time Off (accruals, holiday hours, vacation and sick leave)
— Incredible Support (account management, training, immediately responsive)

"ClickTime saves our team hundreds of non-billable hours a week - and nearly $200,000 a year."
Annemarie Anaya, Eastwick Communications

"ClickTime allows me to see exactly how well we're performing against project plan."
Eve Luppert, Salt Branding

"The ClickTime team is willing to go above and beyond to make sure we are successful."
Alex Cantu, Children’s Advocacy Center’s of Texas

"When managers request additional staff, we can now use the data from ClickTime to analyze how resources are being utilized and justify new hires."
Cheryl Earle, University of Alberta


Seller Details
Seller
ClickTime
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@clicktime
1,709 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Description

ClickTime helps businesses become more productive every day. Its time and expense tracking tools are used by thousands of companies worldwide. Our headquarters are in the heart of downtown San Francisco, with remote employees in Austin, Denver, and beyond. As a bootstrapped, privately held, profitable entity, we provide big company benefits while maintaining the size and energy of a startup. Working with us means you’ll be challenged, surrounded by high-quality teammates, and learn something new every day.


Lawrence T.
LT
Overview Provided by:

Recent ClickTime Reviews

CC
Claudio c.Enterprise (> 1000 emp.)
4.0 out of 5
"ClickTime review"
Ease of Use: intuitive and user-friendly Flexibility: ClickTime seems to be adaptable to various needs
Paramesh B.
PB
Paramesh B.Enterprise (> 1000 emp.)
4.5 out of 5
"Good Experience working with Clicktime."
Good Interface, and user-friendly t access and easy to segregate the data based on the needs. The interface looks to good.
JV
Jawahar V.Enterprise (> 1000 emp.)
5.0 out of 5
"ClickTime Review"
I like the functionality where we can add the report for every component and JIRA that we are working on and also that we can submit it before. It ...
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ClickTime Media

ClickTime Demo - Time Entry Made Easy
Enter time by day, by week, or via your mobile device!
ClickTime Demo - ClickTime Project Insights
Easily measure project and employee billings, costs, and profitability.
ClickTime Demo - Time Entry Completion Dashboard
Monitor your team's timesheet completion status. Send email reminder notifications to tardy submitters.
ClickTime Demo - Live Resource Management
View billings, utilization, capacity, and at-risk projects all from ClickTime's Resource Management dashboard.
ClickTime Demo - Forecast Capacity
Plan for success with foresight into your team's utilization months in advance. Make live adjustments to ensure everyone is on the right track.
ClickTime Demo - Mobile Expense Tracking
Track expenses on the go to avoid mixups. Associate automatically with the correct projects for streamlined reporting.
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Play ClickTime Video
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Video Reviews

872 ClickTime Reviews

4.6 out of 5
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872 ClickTime Reviews
4.6 out of 5
872 ClickTime Reviews
4.6 out of 5

ClickTime Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickTimeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JV
Associate Enterprise Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about ClickTime?

I like the functionality where we can add the report for every component and JIRA that we are working on and also that we can submit it before. It has lot of customizability. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I think the user interface of the application can be improved to see the previous submissions of the reports so that user experience is better and the look and feel of the application also is good. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

I've been using ClickTime for a while now, and it has generally been a positive experience. The interface is user-friendly and makes posting work hours straightforward. I appreciate the ability to easily track my time and generate reports, which has improved my productivity. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

Thanks so much for your review, Jawahar. I lead the Product team at ClickTime and I'd love to hear more about your suggestions. Feel free to use the form I linked to here to contact me.

See how ClickTime improved
PJ
Technical Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ClickTime?

It is very easy to enter or copy time from the previous week.

UPDATE - with all the updates onn Clicktime the UI has become so much better and modern. Reporting is also very easy and expense entry is as simple as it could be. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

It takes a few seconds for the page to load, It is sometimes slow. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

Ease of entering timesheet and taking less time out of employees so that we can put more time in the actual solutions. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

Thanks so much for your review and kind words. We'll continue to look for new ways to make time entry easier for you and your team, as well as to continually improve performance speed.

KH
Program Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ClickTime?

It's easy to use and has a variety of functions and tools. I use the reports very frequently and I like that they can be customized to my needs. Our staff recently began using the Expenses function to submit expense reports which has really simplified our internal paperwork. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I know there are functions that I'm not using, which gives me a bit of FOMO. The home page, for example, could be costomized and probably really helpful if it was set up, but I don't know how to do that. I'd love a tutorial! Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

Our organization is largely grant-funded, so it's important to track the number of hours charged to different grants to keep on top of budgets. It also simplifies our expense report tracking. Review collected by and hosted on G2.com.

Verified User in Semiconductors
ES
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickTime?

Serves almost all functional requirents for our time writing and resource allocation process. We configured the tool in such a way that we also use it as our project database and created a project control dashboard with it.

The UI is intuative and clear.

The support we get from our CT counterpart is good, promptly and on a personal level. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

The 1 thing I miss in the Resource Management part is a 'handshake' option that resources can be claimed on one hand and can be confirmed (maybe with a different nr of hours) on the otherhand. This would realy support our resource allocation process in an very effective way and give an indication in the gap between demand and supply.

Some times the pop-up widows when you hover over a cell get in the way for clicking on things Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

keeping track of worked hours per project, manage the project status, resource management per project and expense claims per individuals Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

We appreciate your review and positive feedback! And thank you for your suggestion for a possible addition to our Resource Management module. I've shared your thoughts with our team. As always, please let us know if you have other suggestions!

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickTime?

I recognise in the past few months that Clicktime are engaging with it's customers to try to find a better solution for them and that is very welcome! At this point, the tool should only improve which is good to know. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

Overall, the site is extremely slow and clunky. It takes seconds for each click to register or page to load.

Approving timesheets is the bane of a manager's life; they want to go in, click click click and leave.

Clicktime doesn't allow for that - it becomes an awfully tedious task to navigate through the timesheets for approval.

The most frustrating piece about Clicktime is when approving the timesheet of an employee, there is no quick access to the next timesheet for approval. You have to navigate back, find the next employee, edit to open and make sure their hours match and then approve - that's 4 clicks and in Clicktime's slow performance feels like an eternity.

To me, the next arrow should go to the next timesheet for approval - not to the next week of the current candidate. This saves 2 clicks and a page load. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

We claim Research & Development grants against time allotted by our technology departments.

This time has to be categorised into claimable research areas. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

Thanks so much for taking the time to leave your feedback. You are correct that we speak with our customers often and rely on that input to inform the improvements we make. You've probably noticed some of those improvements and new features recently. I head up the Product team at ClickTime and I'd love to have a quick call with you to ask some questions and hear more about your experience. I'm including a link to our contact page and I hope you'll reach out. Thanks again.

See how ClickTime improved
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickTime?

The interface makes it simple to log your own hours quickly, whether you're tracking by project, client, or speiicfic tasks. Being able to customize timesheets according to your specific needs (like adding notes or categorizing time by different activities) also allows both personal tracking and team oversight to be more efficient. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

Although the interface is simple, entering time manually for multiple tasks or switching between different projects can be tedious. They recently made a change that helps streamline client matter and task selection, which is good, but from a week to week basis it only saves one type of each client matter task entry, so I end up having to add a lot of entry lines every week, and often the same ones for standing meetings. I wish there was an easy way to just make those entries recurring. Also, the reporting features are good, but they can be a bit complex, requiring some time to learn how to customize and generate the specific reports you need. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

We log 100% of our time, regardless of whether it is billable, so it gives a ton of insight into what everyone is working on, allows us (managers) to catch items that should have been marked billable, and understand where hours are being spent. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

We appreciate you taking the time to write a review and to share your positive experience. Thank you also for your feedback. To make it easier to fill your timesheet with the same clients and matters each week, please take a look at the "Auto Fill" option found under the Options menu on the Day View and Week View pages. This will automatically pre-fill your timesheet with recently used Clients, Projects, and Tasks. Please reach out to our Support team if you need any assistance!

SN
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about ClickTime?

ClickTime is highly praised for its ease of use, flexibility, and comprehensive time-tracking features. One of its standout aspects is the ability to track time seamlessly across multiple platforms, including desktop and mobile devices. This is particularly beneficial for teams that need flexibility in managing time and tasks on the go. It also simplifies timesheet management, offering intuitive dropdown menus and the ability to replicate time entries, which saves a lot of effort. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

Nothing as of now. The features of the clicktime is good. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

We use clicktime to file the working hour of our office. Review collected by and hosted on G2.com.

Sandeep D.
SD
Lead Enterprise Architect
Consulting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about ClickTime?

Transperent & clearly self-explanatory UI which auto-guide in itemizing & booking daily times: both billable & non-billable. The copy and retention of previous weekly time is a real cool feature. Minimum number of clicks make the process completed. Fast quick and easy as it is! Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

Sometimes it is found a little too much detailed; it is not really an issue but as an UI it could have been a little more intuitive to create a feel of less burdens to go thru the entire week's booking. Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

ClickTime is the one-stop shop kind of solution for me in terms of tracking active and non-active time booking mechanism. It is providing the dashboard view for the entire week or month and the history of the previous weeks and months. Justa few clicks & the information is in front of us. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

Thank you for your review and for your feedback. We are always looking for ways to make ClickTime easier to use, so your input is important.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ClickTime?

After login, I get dropped onto the current day and includes the clients entered from the previous week. This makes it easy to add additional records for ongoing projects. From there, it's super easy to add additional clients & time slots. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

It could be more efficient if I had the ability to add a new job from within the Time sheet view (where the existing client is already loaded). Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

ClickTime provides a place to keep track of time spent on Projects. It is helpful when there are alot of projects going on simultaneously so that time can be assigned to each. Sometimes it is the only way to remember that a small 15 min assignment was incuured.. When recording this, we have a record of expenses. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

We appreciate you taking the time to write a review and we're happy to hear you've had success using ClickTime. Thank you also for your suggestion. I'll be sure to share it with our team!

Jonathan R.
JR
Co-Founder and Chief Business Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ClickTime?

I love that my team doesn't complain about entering their time. I credit ClickTime's easy to use interface as a key reason why folks are ok using the tool.

We also haven't gotten any negative feedback from the government agency which requires us to track time. I trust ClickTime to generate the reports needed to stay compliant with our government contract. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I wish it was a bit easier to identify who on my staff hasn't submitted their time sheets in the prior month Review collected by and hosted on G2.com.

What problems is ClickTime solving and how is that benefiting you?

Tracking time to submit invoices and reports to the government to claim allotted grants. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

Thanks so much for taking the time to leave a review. I'm including here a link to a help article explaining how to filter your Timesheet Review to show open timesheets by date range. Please let our Support team know if you need any assistance.

See how ClickTime improved