Top 10 ClearTouch Operator Alternatives & Competitors

Top 10 Alternatives to ClearTouch Operator Recently Reviewed By G2 Community

#1

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, Salesforce Service Cloud is:
Better at meeting requirements
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#2

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, Talkdesk is:
Slower to reach roi
Better at meeting requirements
Easier to admin
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#3

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, NICE CXone Mpower is:
Slower to reach roi
Better at meeting requirements
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#4

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, Genesys Cloud CX is:
Slower to reach roi
Better at meeting requirements
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#5

Gladly
By Gladly
(984)4.7 out of 5
Gladly is a customer service software.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, Gladly is:
Slower to reach roi
Better at meeting requirements
Easier to admin
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#6

Ozonetel CloudAgent
By Ozonetel
(579)4.6 out of 5
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
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Reviewers say compared to ClearTouch Operator, Ozonetel CloudAgent is:
Better at meeting requirements
Easier to admin
Easier to set up
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#7

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with ClearTouch Operator:
• Customer Service Automation
• Contact Center
Get a quote
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#8

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with ClearTouch Operator:
• Customer Service Automation
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Reviewers say compared to ClearTouch Operator, Zendesk Support Suite is:
Slower to reach roi
Better at meeting requirements
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#9

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with ClearTouch Operator:
• Customer Service Automation
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Reviewers say compared to ClearTouch Operator, Intercom is:
Better at meeting requirements
Slower to reach roi
Easier to admin
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#10

Nextiva
By Nextiva
(3,244)4.5 out of 5
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with ClearTouch Operator:
• Contact Center
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Reviewers say compared to ClearTouch Operator, Nextiva is:
Slower to reach roi
Better at meeting requirements
Better at support
See all Nextiva reviews