Top 10 Clarity Connect Alternatives & Competitors

Top 10 Alternatives to Clarity Connect Recently Reviewed By G2 Community

#1

Talkdesk
By Talkdesk
(2,412)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with Clarity Connect:
• Contact Center
Get a quote
Reviewers say compared to Clarity Connect, Talkdesk is:
Easier to set up
Better at meeting requirements
More usable
See all Talkdesk reviews
#2

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Clarity Connect:
• Contact Center
Get a quote
Reviewers say compared to Clarity Connect, Genesys Cloud CX is:
Easier to set up
Better at meeting requirements
See all Genesys Cloud CX reviews
#3

Ozonetel CloudAgent
By Ozonetel
(584)4.6 out of 5
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, Ozonetel CloudAgent is:
Easier to set up
Better at meeting requirements
Better at support
See all Ozonetel CloudAgent reviews
#4

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, 3CX is:
Easier to set up
Better at meeting requirements
More usable
See all 3CX reviews
#5

Salesforce Service Cloud
By Salesforce
(5,609)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, Salesforce Service Cloud is:
Better at meeting requirements
Easier to set up
See all Salesforce Service Cloud reviews
#6

Nextiva
By Nextiva
(3,302)4.5 out of 5
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with Clarity Connect:
• Contact Center
Get a quote
Reviewers say compared to Clarity Connect, Nextiva is:
Better at meeting requirements
Easier to set up
Better at support
See all Nextiva reviews
#7

JustCall
By Saas Labs
(2,093)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, JustCall is:
Easier to set up
Better at meeting requirements
See all JustCall reviews
#8

NICE CXone Mpower
By NICE
(1,637)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, NICE CXone Mpower is:
Better at meeting requirements
Easier to set up
See all NICE CXone Mpower reviews
#9

CallRail
By CallRail
(1,510)4.6 out of 5
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, CallRail is:
Easier to set up
Better at meeting requirements
More usable
See all CallRail reviews
#10

LiveAgent
By QualityUnit
(1,510)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Clarity Connect:
• Contact Center
Try for free
Reviewers say compared to Clarity Connect, LiveAgent is:
Easier to set up
Better at meeting requirements
Better at support
See all LiveAgent reviews