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CityView Portal
Editedit
CityView Portal
By CityView
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2.6 out of 5 stars
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CityView Portal Reviews & Product Details

Editadmin
Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CityView Portal?

The best part of cityview is its ability to generate reports due to all the information it is capable of holding. however the program itself is not user friendly, structured in an disorganized manner, provides unnecessary information as content that is not relevant to your position,, and crowds the drop down options. Review collected by and hosted on G2.com.

What do you dislike about CityView Portal?

I've used many government programs in my career. I am very open to new programs in the name of efficiency. . However this software is not efficient, it take 3x the amount of time for daily functions. The way in which the windows open and close depending on the content you seek is a huge issue which should have been fixed at the initial phase of this program. I cannot think of a worse data collecting system for first line persons that work in a multitasking environment. The customization you would want to improve the program are not possible. I'd rather go back to pen and paper, which says a lot since I am part of the computer generation. Would love to help fix these problems. Review collected by and hosted on G2.com.

Recommendations to others considering CityView Portal:

I would suggest changing the interface, limiting the content and drop-down options so that they pertain to the specific functions required by the type of user. Providing content that is relevant to another department increases the frustrations experienced by the user. The steps involved in getting simple content inputted or to generate reports or documents is cumbersome and not provided in a linear fashion. Unfortunately I do not have anything positive to say about this product, however I am willing to work with the company to provide changes that would generate customer satisfaction. Review collected by and hosted on G2.com.

What problems is CityView Portal solving and how is that benefiting you?

This program is grossly inefficient. too much content for each user, even when the content is not relevant to the user. Creates for a crowded screen, which is further exacerbated by the illogical processes to get to the next steps. I hope the interface receives a massive overhaul. I would not suggest this program to other municipalities.

Sincerely ,

Disappointed Review collected by and hosted on G2.com.

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CityView Portal Overview

Editedit
What is CityView Portal?

The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering.

CityView Portal Details
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CityView Portal Community
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Product Description

The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering.

Seller Details
Seller
CityView
Year Founded
1982
HQ Location
Victoria, BC
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®

Recent CityView Portal Reviews

Amanda L.
AL
Amanda L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great software"
I love how accessible cityview is to access its convienent and transparent
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"This software is not userfriendly"
The best part of cityview is its ability to generate reports due to all the information it is capable of holding. however the program itself is not...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Good but Complicated"
I like how CityView makes it easy for local governments to track and store data all in one place. The tabs at the top are useful and self-explanato...
Read more
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3 out of 4 Total Reviews for CityView Portal

2.6 out of 5
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3 out of 4 Total Reviews for CityView Portal
2.6 out of 5
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3 out of 4 Total Reviews for CityView Portal
2.6 out of 5
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G2 reviews are authentic and verified.
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Amanda L.
AL
Nurse Practitioner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CityView Portal?

I love how accessible cityview is to access its convienent and transparent Review collected by and hosted on G2.com.

What do you dislike about CityView Portal?

I have not found anything I dislike about this software Review collected by and hosted on G2.com.

What problems is CityView Portal solving and how is that benefiting you?

It's making users have information accessible with the prompt customer service Review collected by and hosted on G2.com.

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Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CityView Portal?

I like how CityView makes it easy for local governments to track and store data all in one place. The tabs at the top are useful and self-explanatory (documents and images, submittals, etc.) to help navigate the program. Review collected by and hosted on G2.com.

What do you dislike about CityView Portal?

I do not like how complicated the program can be, especially when it comes to business rules and work flow. Inserting one little thing into the work flow can completely mess it up and take ages to remedy. Review collected by and hosted on G2.com.

What problems is CityView Portal solving and how is that benefiting you?

It is easier for residents' data to be stored and managed since using CityView. Permits can be easily applied for, viewed and paid for on the resident's end. Review collected by and hosted on G2.com.

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Michael S.
MS
Back house
Telecommunications
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CityView Portal?

It's ease of use mainly I was able to go through it without any problems. Review collected by and hosted on G2.com.

What do you dislike about CityView Portal?

Some of the interface lacked logical sense or should I say they didn't convey the message they sought to get out. Review collected by and hosted on G2.com.

What problems is CityView Portal solving and how is that benefiting you?

Dead spots in neighborhoods where there wasn't any previous coverage or updating and expanding the city map. It's helped get fire fighters to places they may not have previous access to. Review collected by and hosted on G2.com.

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